Wolfgang Puck Grand Cafe
My Mom and I had our work cut out for us in the house. It is a beautiful home, but it had been abandonded for almost 9-months! That meant there was A LOT of clean-up to do before we could begin painting and before the furniture arrived. The owners now lived in California and never came back to see the place again.
We made one of our many, many trips to The Home Depot to pick-up supplies and paint! I even bought some Disney paint! Two of the walls in our master bedroom and our master bathroom is painted with "Tigger's Tummy!"
I love it! We've got a lot of Disney decorations throughout the entire house. I'll have to re-take all the photos when I get back to Florida, so I can show a few of my favorite things!
I do have a few photos on the memory card I do have! Here is a wall in our den with some Mickey flare! My DH and I bought this mirror over a year ago and we were finally able to hang it up!
It was another exhausting day of painting for my Mom and I and we had to reward ourselves with another trip to Downtown Disney for dinner! It was packed this night and every restaurant had atleast a hour wait and we were starving! We decided to try out Wolfgang Puck Grand Cafe, but we had to make a quick stop at the Candy Cauldron to get a snack to tide us over!
The Candy Cauldron was a neat candy shop with an entire theme around the Witch from Snow White. There were poision apples everywhere in the designs of the place. You can even watch the candy apples being made from outside the window. Yummy! The neatest touch is that they add a gummy worm to the top of every candy or chocolate covered apple.
My Mom and I love Disney's strawberries and I saw a huge one covered in white chocolate with Reeces' Pieces on it!
Now, that wasn't a combination I had ever seen before, but I knew I had to have it! My Mom went with the classic chocolate covered strawberry. We sat outside and enjoyed our scrumptious snacks!
I did some quick shopping before our buzzer when off for our table. I bought a Pirates of the Caribbean jacket, which I love! It has a skull and cross-bones on the front with "Dead Men Tell No Tales." I was in line checking out and our buzzer finally went off! Woo hoo! Time to eat!
Wolfgang Puck Gand Cafe was huge inside and it was packed! We got seated at a table in the back of the restaurant in a nice private area and our waitress came over to our table quickly to take our drink orders. We then saw two other groups of people get seated at tables right next to us and I knew there was going to be trouble! There was no way one waitress could cover all these tables at the same time.
Well, I was right because it took us 15 minutes to finally get our drinks and then our waitress didn't take our order. She went to the table right next to us and brought them their drinks and took their meal order and they had sat down about 10 minutes after us. The next thing we knew, the manager came over to our table to take our order.
We didn't realize we got bread with our meal because we didn't have any brought to our table when we sat down or got our drinks, so we ordered an appetizer. We decided to try the Spinach & 5 Cheese Dip. Well, it took about another 15 minutes to have our appetizer brought out to us and we had still never seen our waitress again by this point, but she was right on top of the table across from us. The other three tables of families in her seating area were being ignored too and were as irritated as we were. It made no sense!
The Spinach & 5 Cheese Dip was served with crispy Parmesan flatbread and it was really good! We were starving because this was our only meal of the day, so it was gone pretty quickly. We were finished with our appetizer and had to wait almost 20 minutes for our meals to arrive! They were also brought to us by other random people and the table across from us was brought their food before we were, and given bread before us! After our meals were placed on our table, a waiter came over and gave us our bread. Why would we be served bread when our meal is brought out to us!? We were irritated because we would have liked to enjoy the bread before our meal and there was a lot of it!
Our food was wonderful! I ordered the Pumpkin Ravioli, which was fantastic! The first time I ever had it was at a little restaurant here in NC and it's pretty hard to find. I was so happy to see it on the menu because I hadn't had it in a long time! The Ravioli had a brown butter sauce with fried sage, port wine glaze, toasted pine nuts and aged parmesan cheese. It was pretty tasty! I can't wait to go back, so I can order it again! Hoepfully, with better service this time.
My Mom ordered the Margherita Wood-Fired Pizza and it was great, of course! It was topped with mozzarella cheese, Roma tomatoes, and basil.
By this time our glasses were empty and our waitress never came over to give us refills! Another waiter had to refill my Mom's glass and I had to flag down our "real" waitress to finally get some more Diet Coke! We would have liked to enjoy a dessert, but we had already spent WAY too much time at Wolfgang Puck's for one night! We didn't even leave a tip and that is a big shocker for us! We always leave a tip and it's been over 15 years, since my Mom hasn't left a tip.
Our food was fabulous, but the service was absolutely dreadful! We left the restaurant and just out of pure coincidence, we were approached by a CM, who would like a review of our meal at Wolfgang Puck's.
We told her about our awful service and she was in shock! She said that was unacceptable and it was hard for us to even fill out the survey because the food was excellent. We were glad we were able to voice our opinion on what should have been a perfect meal.
We will be going back because the food was fantastic, but we just hope we don't have to encounter the same waitress next time.
Wolfgang Puck Grand Cafe
Score (Out of 5):
Atmosphere:
Service: 0
Food: