Here we go again..advice needed

[LSUfan4444]

I am trying to make a large party erservation at Via Napoli. I got the group reservation phone number from the WDW Dining Reservation line, but when you call you get a message that says "the voice mailbox is full. No message can be left at this time", then it hangs up.

I battled for HOURS because the group reservation phone number WDW has for Le Cellier is jut incorrect. They won't take my reservation, because I have to make it directly with the establishment, but at the same time, I have no way to contact the establishment.

The CM's had to transfer me to the help line, then he had to e-mail Le Cellier telling the mgr I was trying to get in touch with him. I would like to avoid sitting on the phone with another CM explaining this situation to them.

Anyone have any suggestions?

 

[mommalissa]

It sounds like you are using the main disney dining line. When we went last year with a large group we used the number designated for groups of more than 9. Hopefully, this number will work for you. 407-939-5665