Alamo switching cars for a problem

[katallo]

We rented at mco and are noticing a mechanical issue with the car. Does anyone know if you have to return the car to MCO or can you go to the Disney car care center? TIA

 

[sam_gordon]

We rented at mco and are noticing a mechanical issue with the car. Does anyone know if you have to return the car to MCO or can you go to the Disney car care center? TIA

Have you tried calling Alamo? I'm sure there's a number for "in progress rentals". If it was me, I would insist on taking it to the closest location where I could get a comparable vehicle. They shouldn't make you take it back to MCO.

ETA: right on their site:

 

[katallo]

Thanks Sam

 

[mrsstats79]

Call them. When we had an issue with a rental we were able to go to a local office. The airport was over 1 hour away.

 

[_19disnA]

I would call Alamo. We had a problem with a rental car a number of years ago while on vacation. Something was wrong with the suspension and I told them it felt unsafe to drive. They delivered a replacement to us and used a flatbed trailer to haul away the other car.

 

[JulieBeeRN]

We were able to switch a car with Alamo at the Disney location last year.

 

[katallo]

Thank you everyone. The car care center was very easy.

 

[Conniequeen]

We rented at mco and are noticing a mechanical issue with the car. Does anyone know if you have to return the car to MCO or can you go to the Disney car care center? TIA

We had a problem with our doors locking last time we rented a car. We were in Cocoa. Rented it at MCO , and got different car at Port Canaverl.