Regarding Online ROOM reservations and extra payments

[Priorityonecb]

I don't understand...

I booked a room only reservation last week. I called a day later and paid in full over the phone. Am I *not paid in full???? Why would Disney not allow people to pay in full? I know I have a fever today...but this doesn't make sense to me at all.

HELP!

[Trekker]

This has to do with room only reservations made on the web site - you cannot make payments for those reservations - did you book online?

Originally Posted by SueEllen

Disney's system WILL NOT ALLOW for any additional payments to be made (other than the deposit) to any ROOM ONLY reservation booked online (whether it be best rate, FL resident or regular rack rate.)

If you call and get a CM that applies an additional payment, that payment will be REFUNDED back to your credit card. It will not stay on the reservation.

[Priorityonecb]

Ohhh okay! No, I booked over the phone. Thanks!

[wen8jr]

I just made room only reservations through CRO and I was told that I can "absolutely" call back and pay in full anytime up to check in which I plan to do soon.

I can also add tickets to my room key (which is not a package but you have to pay for them in full up front) and I can cancel those or my reservations 6 days prior to check in with no fees.

I'm going in June and haven't seen any AP or codes anyway for dining, etc. so this works for me and gives me the freedom to watch the weather and make a change if needed. Never know what can come up in 3 months, although it would take some serious conditions to make us cancel.

Disney BOUND!!!

[loriandmatt]

any idea if i can send a check and have that applied to my existing room only ressie that was booked online?

[SueEllen]

what about payments throuhg dreams unlimited?Will extra payments be accepted?

Room only reservations booked through Dreams are not the same as what is being referred to here. If you booked a room reservation through Dreams (not a package) you should have a 12 digit confirmation number, and on those you CAN make additional payments.

any idea if i can send a check and have that applied to my existing room only ressie that was booked online?

No, room only reservations made online cannot have additional payments applied in advance of check in.

If you have a 12 digit confirmation number (by either phoning in your reservation or booking via a travel agent) this DOES NOT affect your reservation.

IT IS ROOM ONLY RESERVATIONS BOOKED VIA THE DISNEY ONLINE WEBSITE that will not accept payment other than the deposit.

[jblb1020]

I booked a room only reservation over the phone and the cast member told me that I could not pay in full but had to pay the balance upon arrival. Is this true?

[wen8jr]

Originally Posted by jblb1020

I booked a room only reservation over the phone and the cast member told me that I could not pay in full but had to pay the balance upon arrival. Is this true?

This is not true in my experience. I had a room only reservation and have paid my balance in full. I paid the 1st night up front, my park tickets up front (as I tacked them on to my room only ressie) and then I paid one payment and this week I paid the balance.

This was all done over the phone.

I would call and talk to another CM.

[jblb1020]

Thanks for the info I will try to call again. The only thing I can think of is that I made our original reservation online and then called up and changed the reservation to another resort. They may have kept the online reservation # instead of giving me another new reservation #. I will check on it!

[angel659]

Dreams unlimited said that I could make additional payments towards my room only package? I didnt want to pay it all on arrival.

[okiediva]

I understand that the room only ressies can be paid in full prior to arrival but what about package deals? I want to take care of everything prior to me getting there!

[megnsamsgracie]

Packages HAVE to be paid 45 days in advance I was told

[lilyv]

Originally Posted by brer rabbit 28

what about payments throuhg dreams unlimited?Will extra payments be accepted?

Dreams Unlimited-You certainly CAN make payments online. Very easy, and it's one of the reasons I went with them. Payments have to be at least $100.00.

They gave me a great AAA room only rate for our 08 trip.

I love having a vacation on layaway!

[SnackyStacky]

A quick summary of payment policies:

Room Only Reservations:

• Has a 12 digit confirmation number
• 1 night plus tax due within 7 days of the booking
• balance not required until check in
• interim payments can be made over the phone only (if you've booked through a travel agency, check with policies for minimum interim payments)
• changes may be made at any time, free of charge
• cancellations within 5 days of arrival forfeit the deposit

Room Only Reservations booked online:

• Has a 12 digit confirmation number
• 1 night plus tax due at the time of booking (you can have a 7 day courtesy hold only by calling in)
• balance not required until check in
• interim payments can be made over the phone only (if you've booked through a travel agency, check with policies for minimum interim payments)
• changes may be made at any time, free of charge
• cancellations within 5 days of arrival forfeit the deposit

Pacakge Reservations (no matter where booked):

• Has an 8 digit confirmation
• $200 per room due within 7 days of the booking (online, again, $200 will be due at the time of booking. If you need or want the courtesy hold, you'll have to call)
• balance due 45 days prior to arrival (check your confirmation or use this link to calculate your date)
• interim payments can be made (if you've booked through a travel agency, check with policies for minimum interim payments)
• changes resulting in a higher, overall package total may be made up to 3 days prior to arrival, free of charge (techincally, their terms say they are within their rights to charge a $50 change fee, but I've never had to pay one)
• changes made within 45 days of arrival that result in a lower package total will be charged a $50 change fee
• changes made within 14 days of arrival, irrespective of total price changes, may be subject to an additional $15 document fee (this used to be routinely charged, but I haven't had this one come up lately)
• cancellations made 46 or more days prior to arrival are not charged a fee, all money is refunded
• cancellations made within 45 days of arrival now forfeit the entire $200, per-room deposit

Always double check the policies for the terms when you book. Disney does reserve the right to change the policies. The policy used to be that you'd loose only $100 if you canceled 7 or more days prior to arrival. They quietly changed this for 2011.

These are the policies for reservations booked in the US and through US based travel agencies. YMMV for booking through Disney's Canadian, UK or other international divisions.

[punkinsmomma]

SnackyStacky-

Ok, please make sure I am understanding this correctly.
I made a Room Only reservation online yesterday (4-1-08) for arrival in two weeks (4-20-08). I paid the required deposit (1 night stay I assume) online yesterday when I made the reservation. When I received my confirmation e-mail, it showed my deposit paid and also said balance due on 4-1-08.

So do I need to call and make final payment, or is it actually not due until check-in due to being a room only reservation?

Thanks for your help on clearing this up for me. I just don't want to loose my ressie for not understanding correctly!