Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > disABILITIES!
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Closed Thread
 
Thread Tools Rate Thread
Old 04-22-2014, 03:24 PM   #1771
lanejudy
Moderator
 
Join Date: Oct 2011
Posts: 5,062
DISboards Moderator

Quote:
Originally Posted by Skip2MyLou View Post
I have scanned through the first page, and tried to search. I'm sure these questions have already been asked but I can't find them.

My mom had a mild heart attack last Friday night. We leave for Disney in 11 days. We have spoken to her doctor in depth regarding this trip. He has cleared her to go with a few restrictions. His main concerns are the heat and the rides. The rides we are ok with, as my mom doesn't ride anything bigger than PoC.

Will the DAS card help her with the heat? I thought the old GAC allowed for waiting areas in air conditioning, but from what I'm understanding this is different, right? Basically she would get a return time and then she could go to other indoor rides or shops to pass the time. Am I understanding this correctly? I don't want to waste time at Guest Services getting the card if it isn't necessary.

The other issue is our party size. 6 including the guest with the DAS card,right? We have 7, plus 2 under age 2, so 9 total. We do not plan on staying together all of the time, but there are just a few things that we wanted to do as group, like Dumbo.

Any advice is appreciated. I know we are very lucky to have not had to deal with this on our past trips. I just want to make this one a good one for Mom
Honestly, trying to do WDW just 2 weeks after a heart attack sounds like more than I could handle. Even with doctor approval, I don't think I would try it. Especially if you are far from home.

You can request a DAS, though the majority of the lines are shaded or indoors. I haven't heard if Guest Relations is issuing DAS for heat-related needs or not, and the DAS will only be useful if mom will be riding -- it can't be used by the rest of the party. Most heat exposure will occur outside, moving around the park. Try to alternate rides and shows, though it sounds like mom might not do much for rides anyway, in which case she can wait indoors at a shop or restaurant. I suggest taking some precautions and planning for heat: Frogg Toggs cooling towels, a big floppy hat, long sleeved light weight tops (yes, the long sleeves actually feel cooler than short sleeves or tank tops), frequent breaks, free ice water from CS locations. There is a First Aid location in each park where she can go to get into A/C and rest if necessary.

If you do get a DAS, a supervisor can over-ride the standard maximum of 6 guests, but all of you will need to be present at Guest Relations for this. And keep in mind that even if 9 of you go through the lines together, most often you will be splitting up to board the ride vehicles.

Enjoy your vacation!
lanejudy is offline  
Old 04-23-2014, 09:20 AM   #1772
clanmcculloch
DIS Veteran
 
clanmcculloch's Avatar
 
Join Date: Feb 2009
Location: New Hampshire
Posts: 5,570

I would actually more concerned about stamina than heat. If she's not over-exerting herself then heat is much less of an issue. I would STRONGLY urge you to get her a wheelchair.

Most queues are indoors. She'll be exposed to a lot more heat in between attractions and at outdoor shows and parades. You'll need to make sure to plan your day for bringing her back indoors in between outdoor attractions and the few attractions that have outdoor queues.
__________________
Me DH DD(16) DD(14) DSD(32) DSSil (41) DGD (newborn) DSD(30) DGS(4)




Multi-Allergy & Autism Dining Reviews: February 2014 * DL & LA July 2013 * February 2013 * August 2012 * February 2012 * August 2011 * August 2010


February 2014 AKL: me, DH, DD15, DD13 * July 2013 DL offsite (Tropicana): me, DH, DD15, DD12, DSD30, DSSil * February 2013 WDW Poly: me, DH, DD14, DD12
August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 * August 2011 WDW YC: me, DH, DD13, DD11
February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 * June 2010 WDW Pop: me, DH, DD12, DD9
December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 * August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8
September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 * June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2
January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7
clanmcculloch is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 04-23-2014, 10:42 AM   #1773
Skip2MyLou
Mouseketeer
 
Skip2MyLou's Avatar
 
Join Date: Feb 2011
Posts: 339

Quote:
Originally Posted by lanejudy View Post
Honestly, trying to do WDW just 2 weeks after a heart attack sounds like more than I could handle. Even with doctor approval, I don't think I would try it. Especially if you are far from home.

You can request a DAS, though the majority of the lines are shaded or indoors. I haven't heard if Guest Relations is issuing DAS for heat-related needs or not, and the DAS will only be useful if mom will be riding -- it can't be used by the rest of the party. Most heat exposure will occur outside, moving around the park. Try to alternate rides and shows, though it sounds like mom might not do much for rides anyway, in which case she can wait indoors at a shop or restaurant. I suggest taking some precautions and planning for heat: Frogg Toggs cooling towels, a big floppy hat, long sleeved light weight tops (yes, the long sleeves actually feel cooler than short sleeves or tank tops), frequent breaks, free ice water from CS locations. There is a First Aid location in each park where she can go to get into A/C and rest if necessary.

If you do get a DAS, a supervisor can over-ride the standard maximum of 6 guests, but all of you will need to be present at Guest Relations for this. And keep in mind that even if 9 of you go through the lines together, most often you will be splitting up to board the ride vehicles.

Enjoy your vacation!
Thank you for your advice!

I understand what you are saying about not going 2 weeks after a heart attack. I share some concerns. However, I also know my mother and I know the medical issues that occurred. And I have spoken with her Doctor in length regarding this. So I'm ok with her choice to go. I'm just trying to make this as easy on her as possible and make sure it runs smoothly.


Quote:
Originally Posted by clanmcculloch View Post
I would actually more concerned about stamina than heat. If she's not over-exerting herself then heat is much less of an issue. I would STRONGLY urge you to get her a wheelchair.

Most queues are indoors. She'll be exposed to a lot more heat in between attractions and at outdoor shows and parades. You'll need to make sure to plan your day for bringing her back indoors in between outdoor attractions and the few attractions that have outdoor queues.
Thanks! I've already reserved a EVC to be delivered to her hotel room to use for the week. So thats taken care of. The outdoor queues are my main concern. I'm trying to think of what rides she will want to go on that have outdoor queues and if this DAS will help with that. I don't want to waste time going to Guest Services if its not necessary.

Some Fantasyland rides queue outside before they go inside, so I'm planning on doing those for morning. I think PoC is the biggest ride she will want to on and I will check to see if there is a warning on that one. Other than that, we are utilizing Fastpasses. We will look for a spot for parades close to a gift shop so that she can scoot inside to wait.

Again, thanks for your thoughts!
__________________
Me DH DD (4) and Twin boys born October 2012!

Disney College of Knowledge Graduate - June 2013
Skip2MyLou is offline  
Old 04-23-2014, 10:58 AM   #1774
clanmcculloch
DIS Veteran
 
clanmcculloch's Avatar
 
Join Date: Feb 2009
Location: New Hampshire
Posts: 5,570

POC has an indoor queue. Please note that for POC she'll have to park the ECV and somebody will have to push her in a manual wheelchair through the queue (they have them at the ride, just ask a CM).
__________________
Me DH DD(16) DD(14) DSD(32) DSSil (41) DGD (newborn) DSD(30) DGS(4)




Multi-Allergy & Autism Dining Reviews: February 2014 * DL & LA July 2013 * February 2013 * August 2012 * February 2012 * August 2011 * August 2010


February 2014 AKL: me, DH, DD15, DD13 * July 2013 DL offsite (Tropicana): me, DH, DD15, DD12, DSD30, DSSil * February 2013 WDW Poly: me, DH, DD14, DD12
August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 * August 2011 WDW YC: me, DH, DD13, DD11
February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 * June 2010 WDW Pop: me, DH, DD12, DD9
December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 * August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8
September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 * June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2
January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7
clanmcculloch is offline  
Old 04-23-2014, 11:18 AM   #1775
lanejudy
Moderator
 
Join Date: Oct 2011
Posts: 5,062
DISboards Moderator

Quote:
Originally Posted by Skip2MyLou View Post
... I understand what you are saying about not going 2 weeks after a heart attack. I share some concerns. However, I also know my mother and I know the medical issues that occurred. And I have spoken with her Doctor in length regarding this. So I'm ok with her choice to go. I'm just trying to make this as easy on her as possible and make sure it runs smoothly. ...
Sorry, my response probably came out a little stronger than I intended; my dad had a minor stroke a year ago and there's no way I would take him far from home because while he appeared fully recovered, he was back at the hospital about 2.5 weeks later. That's where my mind went. You did mention in your first post that you had spoken at length with the doctor and he cleared the travel. Obviously, medical history, severity of the recent event, and prognosis would all factor into that decision and you know the situation better than anyone here.

Good luck to her on her recovery and enjoy your vacation!
lanejudy is offline  
Old 04-24-2014, 01:04 PM   #1776
39CINDERELLA
Waiting to dance at the Ball with my Prince
Educate me you Smarties!
My dd thinks I have gone off the edge
 
39CINDERELLA's Avatar
 
Join Date: Mar 2004
Location: NE OHIO
Posts: 1,432

..
__________________

Last edited by 39CINDERELLA; 04-24-2014 at 01:26 PM.
39CINDERELLA is offline  
Old 04-27-2014, 06:34 PM   #1777
dkbschultz
Earning My Ears
 
Join Date: Apr 2014
Posts: 14

assistance

I am concerned about the new handicap policy at Disney World and looking for input from people who have experienced it. I am in a wheel chair due to an amputation and I do not know what to expect. I have read where you have to keep going back to the customer service place to get a new time but that seems like a huge hassle and I have read that you need to go to a ride then come back which for me is tough and my chair on has so much power. I am also trying to figure out how I would wait in a normal line with a chair and then get off the ride and need the chair on the other side and how that works. It really stinks to have the people who clearly need the accommodations get screwed by the people who abuse it. I read where Disney is being sued by the ADA for this and hope before my trip in September that the current system gets tweaked a bit. I know people are worried about people in chairs seeing more of the park than regular healthy people, but at least in my case/situation having to take so much time transferring in and out of the chair actually slows me up. Thanks in advance for any help anyone can offer me.
dkbschultz is offline  
Old 04-27-2014, 06:43 PM   #1778
lanejudy
Moderator
 
Join Date: Oct 2011
Posts: 5,062
DISboards Moderator

Quote:
Originally Posted by dkbschultz View Post
I am concerned about the new handicap policy at Disney World and looking for input from people who have experienced it. I am in a wheel chair due to an amputation and I do not know what to expect. I have read where you have to keep going back to the customer service place to get a new time but that seems like a huge hassle and I have read that you need to go to a ride then come back which for me is tough and my chair on has so much power. I am also trying to figure out how I would wait in a normal line with a chair and then get off the ride and need the chair on the other side and how that works. It really stinks to have the people who clearly need the accommodations get screwed by the people who abuse it. I read where Disney is being sued by the ADA for this and hope before my trip in September that the current system gets tweaked a bit. I know people are worried about people in chairs seeing more of the park than regular healthy people, but at least in my case/situation having to take so much time transferring in and out of the chair actually slows me up. Thanks in advance for any help anyone can offer me.
Welcome! If you check the first few posts of this thread, those are the basics of the new Disability Access Service (DAS) card.

Unless you have concerns other than you mentioned here, you will not need (or qualify) for a DAS. Most lines at WDW are mainstreamed and wheelchair accessible. If your disability is mobility-related and the wheelchair resolves that, you will enter the regular standby queues. At the few attractions that are not mainstreamed (such as stairs), CMs at the attraction will direct you to the accessible entrance. You MAY receive a "wheelchair return card" if it is busy at the park and/or that specific attraction, but reports of these in use at WDW are relatively few. CMs will make sure your chair is at the exit for when you need to get off. If you need moving walkways slowed or stopped, you should inform the CM when you enter the queue and move along the line.

Enjoy your vacation!
lanejudy is offline  
Old 04-27-2014, 07:02 PM   #1779
dkbschultz
Earning My Ears
 
Join Date: Apr 2014
Posts: 14

Thank you lanejudy. So just to verify, since my wheelchair will be needed up transfer on the ride I will use a separate line and my chair will be at the exit of the ride to return back too? Will the wait time just be as other non disabled people have? We picked the middle of September to try an avoid a ton of people at the parks. In addition, I will not need to stop by and get a DAS card?
dkbschultz is offline  
Old 04-27-2014, 08:30 PM   #1780
SueM in MN
It's like combining the teacups with a roller coaster

 
SueM in MN's Avatar
 
Join Date: Aug 1999
Location: Twin Cities area,Minnesota,USA
Posts: 30,815
DISboards Moderator

Quote:
Originally Posted by dkbschultz View Post
Thank you lanejudy. So just to verify, since my wheelchair will be needed up transfer on the ride I will use a separate line
No.
Most of the regular and Fastpass lines are wheelchair accessible all the way to boarding; these are called Mainstream Lines.
So, in most cases, you will be in the same line as other guests. You will be in the regular line or if you have a Fastpass, you will be in the Fastpass line.

There are a few lines where the regular line is not accessible. Those few attractions have a special wheelchair line. Cast Members (CMs) will direct you where to go.
Some examples of those attractions include Jungle Cruise, Small World and Big Thunder Mountain Railroad at Magic Kingdom and Spaceship Earth at Epcot.
If it is busy, when you arrive at the attraction, you will be given a time to return that is equal to the current wait in the regular line (if you have a Fastpass, you will be given a card to go directly to the accessible line).
That is only for those inaccessible lines.
Quote:
and my chair will be at the exit of the ride to return back too?
In most cases, you board and get off in exactly the same place.

If the unload point is somewhere different than where you loaded, the wheelchair will be brought from where you got on to where you get off.
Some examples would be Pirates of the Caribbean at Magic Kingdom and Tower of Terror at the Studio.
Quote:
Will the wait time just be as other non disabled people have? We picked the middle of September to try an avoid a ton of people at the parks.
There are some attractions that have wheelchair accessible ride cars. Your wait for those might be longer than if you would not be using the accessible car because there may be only one ride car and you will need to wait for it to get to the boarding area.

We had visited many times before the change to DAS (Disability Access Service) and 2 long trips since.
We have made 2 long trips since DAS began and have found the waits in the accessible lines/accessible boarding areas seem to have decreased since DAS began.
Quote:
In addition, I will not need to stop by and get a DAS card?
No, guests with mobility needs do not need anything to use their wheelchair in line. The CMs can see the mobility device and will send you to the correct place.
__________________
SueM in MN
Moderator of disABILITIES
Link to disABILITIES FAQs thread

Spaceship Earth: We are all passengers together.
Life is what happens to you when you're busy making other plans......John Lennon
Be a rainbow in someone else's cloud. Dr. Maya Angelou
trip report link in Memory of eternaldisneyfan, who lived these words: Some people are always grumbling because roses have thorns. I am thankful that thorns have roses. Alphonse Karr
SueM in MN is offline  
Old 05-04-2014, 09:05 AM   #1781
zaksmom
Mouseketeer
 
Join Date: Sep 2001
Posts: 344

Thanks for this info as well. I am trying to plan a post GAC trip. Adult son with quad cerebral palsy, two parents with physical difficulties that need to take turns pushing the wheelchair. Trying to utilize new fast pass system, to minimize walking around. My son wants fast pass for jungle cruise and small world. My question is will he need these as he needs to use the special boats since he can't transfer? Will he just, if I understand the info correctly, just be sent to the "special" line to wait in less busy times ( or be given a return time if busy )? I want to use the fast pass pluses effectively and not waste them if not needed for a certain attraction.
Thanks in advance. I thought I finally had this all figured out. :-)
zaksmom is offline  
Old 05-04-2014, 09:16 AM   #1782
CUGrad
Earning My Ears
 
Join Date: Jan 2014
Posts: 11

Quote:
Originally Posted by zaksmom View Post
Thanks for this info as well. I am trying to plan a post GAC trip. Adult son with quad cerebral palsy, two parents with physical difficulties that need to take turns pushing the wheelchair. Trying to utilize new fast pass system, to minimize walking around. My son wants fast pass for jungle cruise and small world. My question is will he need these as he needs to use the special boats since he can't transfer? Will he just, if I understand the info correctly, just be sent to the "special" line to wait in less busy times ( or be given a return time if busy )? I want to use the fast pass pluses effectively and not waste them if not needed for a certain attraction.
Thanks in advance. I thought I finally had this all figured out. :-)
We did not use FastPass for Jungle Cruise or Small World. We went to Small World fairly early in the day and were directed through the exit like in the past. We waited for the wheelchair boat for a short period of time and were then put on. No one was waiting for it when we came back around so they let us go again (DD was thrilled!). For Jungle Cruise, we had a pass (similar to FP+) given to us for a mix-up. They told me not to use it and ushered us to the wheelchair line. It wasn't busy because it was in the evening during one of the parades. Cool time for the JC in the dark.
CUGrad is offline  
Old 05-04-2014, 09:42 AM   #1783
zaksmom
Mouseketeer
 
Join Date: Sep 2001
Posts: 344

Thank you. This is the kind of info we're looking for.and yes, the jungle cruise is really cool at night! Our guide was using a flashlight to point out hidden mickeys. Hope to do this again. So grateful that they have that special boat!
zaksmom is offline  
Old 05-06-2014, 06:36 PM   #1784
cassiejo2711
Mouseketeer
 
cassiejo2711's Avatar
 
Join Date: Apr 2014
Posts: 158

Hi everyone. I have some anxiety surrounding our September trip to DW. It will be me, DH, DD (11), and DS(9). The concerns I have are about my ability to manage the parks. I have lupus...it is advanced in a way that has impacted multiple organ systems. The short story is that I am slowly improving, but my stamina is very low. I know that I will need to go back to resort (CSR) for breaks and will need more rest than everyone else.

One thing that will worsen my symptoms is sun exposure. I take precautions with long sleeves, hat, etc., but the sun still does a number on me. The last time I was at disney was 5 years ago and I wasn't very sick yet. I don't remember how many queues are shaded or indoor. My husband thinks I should consider a wheelchair and that I should ask to sit in a shaded area during for our wait jn lines (if available). I'm not sure if the system is set up for that or not.

If you have any advice I would greatly appreciated it. I know I will have to wait in lines and I am completely fine with waiting my turn and everything. I just want to try to not burn myself out on the very first day!

Thank you so much!
cassiejo2711 is offline  
Old 05-07-2014, 11:03 AM   #1785
WheeledTraveler
DIS Veteran
 
Join Date: Oct 2007
Posts: 776

Quote:
Originally Posted by cassiejo2711 View Post
Hi everyone. I have some anxiety surrounding our September trip to DW. It will be me, DH, DD (11), and DS(9). The concerns I have are about my ability to manage the parks. I have lupus...it is advanced in a way that has impacted multiple organ systems. The short story is that I am slowly improving, but my stamina is very low. I know that I will need to go back to resort (CSR) for breaks and will need more rest than everyone else.

One thing that will worsen my symptoms is sun exposure. I take precautions with long sleeves, hat, etc., but the sun still does a number on me. The last time I was at disney was 5 years ago and I wasn't very sick yet. I don't remember how many queues are shaded or indoor. My husband thinks I should consider a wheelchair and that I should ask to sit in a shaded area during for our wait jn lines (if available). I'm not sure if the system is set up for that or not.

If you have any advice I would greatly appreciated it. I know I will have to wait in lines and I am completely fine with waiting my turn and everything. I just want to try to not burn myself out on the very first day!

Thank you so much!
I would highly suggest renting a wheelchair or ECV from an offsite rental location. CSR is huge and you're going to want it to get around the resort. An ECV will give you more freedom. I have heat/sun tolerance issues similar to those than happen with lupus and one thing that does actually help is conserving my overall energy by using a mobility aid. It will also just help keep you from overdoing things in general in terms of your energy/pain levels. You do not need a DAS if the wheelchair/ECV does provide all the help you need (I realize it probably doesn't, but wanted to make sure you were aware of that). Most queues are mainstreamed so you'll wait with everyone else as normal if all you use is a mobility aid.

I'd suggest searching the board for prior posts about traveling with sun & heat sensitivity. You certainly could request a DAS so you could wait in a location that is indoors & air conditioned for those queues that are partially outside, but you need to be able to explain your need for it in terms that have nothing to do with your mobility/stamina. Most queues are shaded and most of the heat/sun will be walking between attractions, but it's definitely worth trying to avoid Other things to do are to plan, as much as possible, to avoid the hottest parts of the day. Making rope drop, taking a break at the hotel for the hottest parts of the afternoon, and then coming back in the evening are going to be some of the most helpful things for you. (I am assuming the September was something non-negotiable, however, in the future you might want to consider going later into the fall or in the winter. September in FL is still generally hot enough that it's a month I won't even consider a trip.) It's also worth looking into frog togs or another cooling device to have.
WheeledTraveler is offline  
Closed Thread



Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 05:06 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.

You Rated this Thread: