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Old 08-28-2013, 08:27 AM   #1
kattyjemmeg
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MDE App Update

Update available on the app - performance is much better!
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Old 08-28-2013, 09:44 AM   #2
blumski
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Yes, and I also noticed that with the update our linked tickets have gone from having error messages to actually showing as a real ticket! It shows that they are 10 day non-expiring tickets. I have been getting that error message for a couple of months now and IT said that MDE was not equipped to link the tickets at that point...so they must have made it work!
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Old 08-28-2013, 10:50 AM   #3
sjbond
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It still has glitches.

It used to show our MVMCP tickets. Now they aren't there. They are on the main site, but no longer showing up on the app. Not a big deal, but it still is not perfect.
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Old 08-28-2013, 11:50 AM   #4
Lorelei528
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Mine had been fine this whole time...with this latest update everything got f*'ed up. I called Internet Helpdesk and they're supposed to fix everything and contact me...

eesh....
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Old 08-28-2013, 12:25 PM   #5
kattyjemmeg
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If you double press your home button on your iPhone/iPad you will see the apps that are running. Hold down your finger on the MDE app and delete it. Then go back to MDE and it'll be refreshed. This should then load the correct info. Worked for me when my tickets were showing incorrectly.
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