DVC RESALES
DVC RESALES

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Old 06-26-2013, 05:28 PM   #16
disneynutz


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DVD the people who sell DVC, use Disney as a sales tactic. The magic, the wonderful times, the memories.

They start buy giving you a van ride to the preview center, (not called a sales center) where you meet with your guide, (not a salesman). They give you lemonade and cookies, (how homey), then the ask you some questions, let you ask questions, show you a movie of families having a wonderful vacation experience because they spent money and bought a DVC contract.

DVC works well for some families. You need to spend the time to learn about the program before you tour, banking and borrowing, UY, availability, resale, restrictions, the different resorts, DVC seasons, and dues to name a few.

Owning causes you to spend some major money on vacations, the cost to buy a contract, the dues, the travel, the food, the extras, and the admission tickets each year.

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Old 06-26-2013, 05:28 PM   #17
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Originally Posted by Dizneefamily+4 View Post
Quick question - is the DVC presentation as high-pressure sales as other time-share spiels? We're really considering DVC and want to get the details when we're in the World this August, but don't like the high-pressure tactics that most time share presenters use. Is the DVC DVD worth sending for? TIA!
We sat through the presentation in '07 and purchased a year later in '08. They did not 'bother' us the entire year and we did not feel pressured into buying right at the moment either.
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Old 06-26-2013, 06:55 PM   #18
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The DVC sales presentation is certainly better than most, but don't forget one thing. The person you are talking to is a timeshare salesperson...NOT your friend.

Their responsibility is to THEIR family, not yours. They also have a responsibility to DVC/DVD to present their product in the best possible light, to minimize any objections or shortcomings of the product, and to maximize the importance of all their sales points...whether of not those features have any value to your family. They have zero obligation to look out for your interests.

I personally can only think of one valid reason for NOT buying resale -- and that is NOT to get a new resort that's not available on the resale market yet. For the difference in price, I'll wait...thank you very much.

The only time I'd recommend paying direct prices would be an existing owner buying a very small add-on (50 points or less) that they could not find in the resale market.

Otherwise, the savings buying resale are too big to ignore, and you give up nothing of value buying resale.
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Old 06-26-2013, 06:57 PM   #19
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The person you are talking to is a timeshare salesperson...NOT your friend.
...and most of them are very very good at what they do.
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Old 06-26-2013, 07:31 PM   #20
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Originally Posted by bighoo93 View Post

Surprisingly, ours did.

It was, as everyone says, exceedingly low pressure. Our guide had me pegged perfectly. At the end he said (in a perfectly good-natured manner) that he wasn't going to ask me about buying now, because he knew i was going to go back that night and create all my spreadsheets and run the numbers. Like I said, he had me pegged. But just before that, he said there was one question I didn't ask him. I asked what that was, and he said resales. He then went on to tell me (naturally) the sales pitch for direct over resale. I'm sure they don't usually do this. But again, he figured me out early, and knew I either already knew about resale (I did, a little), or would soon discover it. You could call that a failed sale, but I can tell you that I think more highly of DVC and Disney because of how that went, and it is one of the reasons I recommend to my friends and family to check it out and see if DVC is for them. I would never encourage someone to go into a high pressure sales meeting.
Good to know. Thanks for sharing!
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Old 06-26-2013, 07:34 PM   #21
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So much great info and advice. That's why I LOVE the Dis!!!
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Old 06-26-2013, 07:55 PM   #22
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Originally Posted by Shanna-like-Banana View Post
At the beginning we were offered 6 fast passes or $100 gift card. ... I requested the $100... he left and came back about 10 mins later and said he would only give us $20, not $100... the guy was starting to get jerk-ish on me, so I just turned around, walked right out the front doors to the shuttle, got in and shut the van door myself behind me
Are you saying you were offered a $100 gift card to tour, you toured, and when he failed to make good on the offer, you left with nothing?
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Old 06-27-2013, 10:11 AM   #23
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no, DH took the $20 gift card and told him not to worry about calling to follow up
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Old 06-27-2013, 10:23 AM   #24
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I wouldnt say it was high pressure, but the guy we had def asked us many times if we were buying that day. We toured Kidani.

I also felt irritate by the time we were done. At the beginning we were offered 6 fast passes or $100 gift card.

I requested the $100 since DH & I were there for F&W. We ended the tour and the guy really stalled on giving us the cards. He didn't have any, and tried to say he didn't know anything about it.

Well he left and came back about 10 mins later and said he would only give us $20, not $100 because he didn't know we weren't staying at AKL

I was not too happy and pressed on about it, and he just kept talking in circles. I pressed on several more times, but the guy was starting to get jerk-ish on me, so I just turned around, walked right out the front doors to the shuttle, got in and shut the van door myself behind me, not giving him the chance to say another word
That's a real shame when someone gets you into a sales presentation on false pretenses. It works out poorly for everyone involved. I've been there, though not with DVC.

When we were lured into a tour, we were given the $100 or 6 (I think, could have been more) fast pass options as well. The woman at the kiosk (this was in Epcot) told us that the reason we were offered the $100 gift card was because we were staying in OKW on our trip (I assume any DVC resort would have qualified). I didn't ask or try to guess why that would be a condition, except that perhaps they think people who are currently staying at DVC resorts are more likely to be better leads, so they want to go the extra step to entice them into the presentation.

Anyway, the woman asked us to commit right there on the spot to what incentive we would choose, and she wrote it in prominent lettering on the information card, and maybe some other code as well. My point is, she didn't leave it up to my word that this is what I was offered. It was stated that this wasn't the deal that was always offered to everyone, and she wrote it on the card so that was all set up. When we finished our meeting, the guide went and got the cards and the other materials for us to take home. Piece of cake.
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Old 06-28-2013, 12:33 PM   #25
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When we bought a few years ago, the salesman focused on SSR. But when we told him we wanted BCV, he called us back the next day with points. During both conversations there was no pressure, and we decided how many points to buy without the salesman trying to talk us up.
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Old 06-28-2013, 12:49 PM   #26
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We went on two tours, once back in 2008 and just back in April. The one back in 08 was very low presure. The guide was very nice and helpful and sent us with tons of information. We decided not to buy in then as finances just would not allow. The time this past April was much different. We told the guide we had toured a few years back and wanted to get updated information, pricing, etc. and we had absolutly no intention of buying that day. She made her sales pitch and let us talk. When she came back and we confirmed we were not buying today, she became very rude and pushy, repeatedly asking us why we came there if we did not intend to buy that day. She was the main reason we looked into resale (aside from saving a ton of money). So beware that they will change right before your eyes as others have said before.

On a side note, I read that if you do the tour and then buy resale your guide from the tour becomes your guide on your account. Is there any way to change that? I really don't want to deal with that lady ever again.
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Old 06-28-2013, 06:44 PM   #27
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We sat in on a presentation on a recent Alaskan cruise. It was a large group presentation so no real pressure to take any further action, they just had time slots to pick from if you wanted to follow up with a guide. The presentation was in someways very similar to the Hilton timeshare presentation we had in Hawaii - costs of hotels go up every year, etc.

Hilton was incredibly high pressure - you folks are the perfect fit for this, don't you want to stay here every year, I don't know why you wouldn't do this, etc.

The Disney version was the exact opposite, no pressure at all. The on-board incentive however was a $1,000 discount on the points or on your stateroom. Having done multiple excursions on the cruise, I opted for the stateroom credit.
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Old 06-29-2013, 06:33 AM   #28
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Originally Posted by Dizneefamily+4 View Post
Quick question - is the DVC presentation as high-pressure sales as other time-share spiels? We're really considering DVC and want to get the details when we're in the World this August, but don't like the high-pressure tactics that most time share presenters use. Is the DVC DVD worth sending for? TIA!
I never seen the DVD so I don't know if its worth it. The presentation is not high pressure at all, that was actually the biggest draw for me. They walked you through, answered any and every question we had, they gave us a $100 Disney gift card (which we used for dinner that night... LOL) for just coming to talk. And basically my dh and I decided before our trip was over that we wanted to buy in, they never called us or bothered us until we decided. The thing is if you don't buy it someone else will, fairly quickly. DVC pretty much sells itself so they don't have to be obnoxious sales people.
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Old 06-29-2013, 06:54 AM   #29
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Originally Posted by dneuby View Post
We went on two tours, once back in 2008 and just back in April. The one back in 08 was very low presure. The guide was very nice and helpful and sent us with tons of information. We decided not to buy in then as finances just would not allow. The time this past April was much different. We told the guide we had toured a few years back and wanted to get updated information, pricing, etc. and we had absolutly no intention of buying that day. She made her sales pitch and let us talk. When she came back and we confirmed we were not buying today, she became very rude and pushy, repeatedly asking us why we came there if we did not intend to buy that day. She was the main reason we looked into resale (aside from saving a ton of money). So beware that they will change right before your eyes as others have said before.

On a side note, I read that if you do the tour and then buy resale your guide from the tour becomes your guide on your account. Is there any way to change that? I really don't want to deal with that lady ever again.
It is my understanding that you can ask to have a new guide assigned to you.

That said, unless you intend to buy direct again after you buy resale, you probably won't have anything much to do with your guide.

My interactions with my guide after 13 almost 14 years of ownership include a phone call each time I've added on....4 calls. I get promo mailings and emails from said guide, and those can be turned off.

In my opinion not worth the time it takes to change guides - unless you are a first time direct buyer having problems doing your purchase. Once it's done, most are history.

Some members report some friendly interaction with their guides post sale, and calls when they vacation,etc, but I've never had anything but an automated call and don't need this type of attention.

And, I would still use the same guide if I need to buy some points.
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Old 06-29-2013, 07:30 AM   #30
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We went to the presentation twice several years apart. The first time we didn't buy because we thought it would be silly to buy a timeshare before buying a house. The second time we were shocked when the same guide came out to greet us and asked if we had bought our house yet! Apparently they take good notes. It was kind of freaky. We had bought our house, but still didn't end up buying because we couldn't get financing lower than 10%. We bought resale a few years later, but one thing I would recommend, is if you need financing, talk to your bank, ours had personal loans with rates of 4 percent when we bought our resale contract.

Sent from my phone using DISBoards Ap, please excuse any typos and autocorrect mistakes.
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