Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Universal Studios/Sea World > Universal Studios Trip Reports
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Closed Thread
 
Thread Tools Rate Thread Display Modes
Old 09-03-2013, 03:00 PM   #1
xbf4everdeck
Earning My Ears
 
xbf4everdeck's Avatar
 
Join Date: Mar 2011
Location: West Palm Beach, FL
Posts: 50

Thumbs down Very disappointed with my last trip...

I have been a regular to both parks, having an annual pass for the past 3 years, and going up to the parks every 2 months(because I only live around 3 hours from the parks). This last trip which was August 30-September 1st, was quite disappointing.

Numerous times, my Universal gift cards would not scan at place, and even when entered manually, would still not work(even though I had about $200 on two cards from my last trip). I actually waited in line at Moe's for around 15 minutes to get my food, only to realize that the card didn't work there either(after it worked that morning to pay for parking). They ended up telling me to go to customer services to get a new card, which was a pain in the rear end and also left my food becoming cold.

At another time, I went to buy a beer from a stand and the women wouldn't take my drivers license, which made me become upset and I told her to call her supervisor. The supervisor came over and inspected my VALID drivers license(keep in mind I am 28 years old) and just because of the waiting there to speak to someone, I missed out on my return time for dispicable me ride. The only good thing that came out of that is that the manager/supervisor said she would assist me RIGHT ON the new transformers ride. I really appreciate that being done for me, but at the same time, I am upset that within 3 years, this trip gave me the most issues.

They have also raised the parking prices, which I believe are ridiculous to begin with. Just think...how much money do they make a day JUST BASED ON PARKING?!?!?!!!! I'm really contemplating even renewing my pass next year. I think this last trip really did me in.
xbf4everdeck is offline  
Old 09-03-2013, 03:24 PM   #2
wiigirl
DIS Veteran
 
Join Date: Oct 2012
Posts: 15,974

That really stinks about the gift cards not working....
__________________
For the love of Disney...
wiigirl is offline  
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 09-03-2013, 03:32 PM   #3
bumbershoot
DIS Veteran
 
bumbershoot's Avatar
 
Join Date: Mar 2007
Location: Tacoma WA
Posts: 45,599

Quote:
At another time, I went to buy a beer from a stand and the women wouldn't take my drivers license
And you're from FL? What was their explanation?

Return time for Despicable Me? Do explain!

Had you stored the GCs with something like a cellphone or do you have a bag/wallet/purse with a magnet in it? I messed up two years of Disneyland APs and a debit card because I kept it in the front of my Sherpani purse that, I realized later, has a big ol' magnet right over the pocket.
__________________
-molly + robert + eamon (10!!)

DLR '05-'09 found within this link
DLR 7,9,12 2012 Universal Feb '12 DLR Dec '11 and Feb '12

Made weight goal 1yr8m8days after starting...currently working to maintain 85 lb loss thanks to Weight Watchers!
bumbershoot is offline  
Old 09-03-2013, 03:47 PM   #4
xbf4everdeck
Earning My Ears
 
xbf4everdeck's Avatar
 
Join Date: Mar 2011
Location: West Palm Beach, FL
Posts: 50

Supposedly if the license has a crack or bend in it, they cannot accept it, but after the manager looked at mine she told me there is no reason my id shouldn't have been accepted, and that it is in great condition. The women who was working the beverage cart was also very rude and needs an attitude adjustment, big time! I also mentioned that to her manager.

As far as the return time for dispicible me, I got a return time because I use an assitive pass at the parks because of my panic disorder. If it is over a 30 minute wait for an attraction, they write down a time for me to come back to use the express line.

As far as my gift cards:
I keep them in the sleeve that I keep my annual pass in, which gets tucked away in my wallet. I never put it near a cellphone or anything else that could have damaged them. They were almost brand new.
xbf4everdeck is offline  
Old 09-03-2013, 04:28 PM   #5
Metro West
Proud Redhead
11.47 Miles from Universal
23.56 Miles from Disney
 
Metro West's Avatar
 
Join Date: Apr 2005
Location: NW Orlando, FL
Posts: 44,415
DISboards Moderator

Moving to the Trip Reports board.
__________________
**** Universal Orlando annual passholder since 2004! ****
Metro West is offline  
Old 09-03-2013, 04:32 PM   #6
janek1234
Earning My Ears
 
Join Date: Aug 2013
Posts: 51

Quote:
Originally Posted by xbf4everdeck View Post
I have been a regular to both parks, having an annual pass for the past 3 years, and going up to the parks every 2 months(because I only live around 3 hours from the parks). This last trip which was August 30-September 1st, was quite disappointing.

Numerous times, my Universal gift cards would not scan at place, and even when entered manually, would still not work(even though I had about $200 on two cards from my last trip). I actually waited in line at Moe's for around 15 minutes to get my food, only to realize that the card didn't work there either(after it worked that morning to pay for parking). They ended up telling me to go to customer services to get a new card, which was a pain in the rear end and also left my food becoming cold.

At another time, I went to buy a beer from a stand and the women wouldn't take my drivers license, which made me become upset and I told her to call her supervisor. The supervisor came over and inspected my VALID drivers license(keep in mind I am 28 years old) and just because of the waiting there to speak to someone, I missed out on my return time for dispicable me ride. The only good thing that came out of that is that the manager/supervisor said she would assist me RIGHT ON the new transformers ride. I really appreciate that being done for me, but at the same time, I am upset that within 3 years, this trip gave me the most issues.

They have also raised the parking prices, which I believe are ridiculous to begin with. Just think...how much money do they make a day JUST BASED ON PARKING?!?!?!!!! I'm really contemplating even renewing my pass next year. I think this last trip really did me in.
Not to cause issues, but I wonder if your emotional disorder might have also magnified the negatives of the situation. Perhaps with time away you will feel better about the experience.
janek1234 is offline  
Old 09-03-2013, 09:44 PM   #7
old lady
DIS Veteran
 
old lady's Avatar
 
Join Date: Mar 2007
Posts: 978

I had that experience at Blizzard Beach.
__________________
Friends forever.
old lady is offline  
Old 09-08-2013, 03:03 PM   #8
BrinkofSunshine
DIS Veteran
 
Join Date: Apr 2010
Location: Florida
Posts: 705

Anxiety is a type of emotional disorder.

If you go over your time on your GAP card, just explain that to the attraction greeter or a Team Leader.. I'm sure they will accommodate you if you explain the situation.

Sorry you had a tough time, but I think you should give it another chance. For what it's worth, at least the person checking your ID thought you looed youthful!
BrinkofSunshine is offline  
Old 09-08-2013, 03:56 PM   #9
Metro West
Proud Redhead
11.47 Miles from Universal
23.56 Miles from Disney
 
Metro West's Avatar
 
Join Date: Apr 2005
Location: NW Orlando, FL
Posts: 44,415
DISboards Moderator

Just a reminder...rude or attacking comments are not allowed on the DIS.

Posts will be deleted and quite possibly infractions will be levied.
__________________
**** Universal Orlando annual passholder since 2004! ****
Metro West is offline  
Old 09-09-2013, 07:05 PM   #10
SammySlythers
Earning My Ears
 
SammySlythers's Avatar
 
Join Date: Nov 2012
Location: Orlando, FL
Posts: 65

Quote:
Originally Posted by xbf4everdeck View Post
Supposedly if the license has a crack or bend in it, they cannot accept it, but after the manager looked at mine she told me there is no reason my id shouldn't have been accepted, and that it is in great condition. The women who was working the beverage cart was also very rude and needs an attitude adjustment, big time! I also mentioned that to her manager.

As far as the return time for dispicible me, I got a return time because I use an assitive pass at the parks because of my panic disorder. If it is over a 30 minute wait for an attraction, they write down a time for me to come back to use the express line.

As far as my gift cards:
I keep them in the sleeve that I keep my annual pass in, which gets tucked away in my wallet. I never put it near a cellphone or anything else that could have damaged them. They were almost brand new.
Just an FYI, that return time on your red pass is the EARLIEST time you can come back to ride. You can show up late and still go through Express with that card, you just can't show up early or get another return time (only 1 active 'reservation' for lack of better phrasing is allowed at a time) until you've either ridden that attraction or had any attractions team member void that reservation.
(I'm a former attractions TM)
__________________
member of Slytherin House - it's Pottermore Official!

SammySlythers is offline  
Old 09-11-2013, 04:34 AM   #11
Metro West
Proud Redhead
11.47 Miles from Universal
23.56 Miles from Disney
 
Metro West's Avatar
 
Join Date: Apr 2005
Location: NW Orlando, FL
Posts: 44,415
DISboards Moderator

Since this trip report has gone off in another direction, the thread is closed.
__________________
**** Universal Orlando annual passholder since 2004! ****
Metro West is offline  
Closed Thread



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 12:58 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.