Iger Strikes Back - Letter to Edward Markey

[Tonka's Skipper]

Originally Posted by TheRustyScupper

1) Exactly my points.
2) No one "lied".
3) That would be bad, very bad if uncovered.
4) But, not one single point was dismissed by Iger facts.
5) Ogre seemed irate and disgusted, just like a politician in a debate.
6) But, evaded presenting facts.
7) I think the public discussion will get bigger as more is known about the program.
8) People will start to become insulted by the intrusion into their activities.
9) Who wants WDW to know
. . . every ride you took, and when?
. . . every character you visited, and when
. . . every sandwich you ate, where, and when?
. . . every souvenir you or your kiddies bought?
. . . every penny you spent on vacation?
. . . every store you entered, even if you bought nothing?
. . . if you spoke with someone in the queue line?
. . . if you spoke to someone near the end of a ride?
. . . if you used the potty in Epcot near Morocco?
. . . if you stopped to watch the drummers in Japan?
. . . what everything above was done by every child or adult of the family
. . . etc
. . . etc
. . . etc

NOTE: Most of the above was already stated in the public statement
made by WDW in the NY Times story of January 7, 2013.

I stand corrected then , I miss understood your posting!


AKK

[TheRustyScupper]

As a side note

1) I attended a seminar in 1987 in New York City.
2) It was populated by about 40 folks --- CEO's and other senior execs.
3) It was titled
. . . "Executive Public Communications", but subtitled
. . . "What to do if ambushed by Mike Wallace with a mic & camera for 60-Minutes"
4) Ogre is following the exact path.
. . . say as little as possible about the actual topic
. . . do not get into facts, as they can be debated/disproved later
. . . evade, but do not lie, as cover-ups are worse than the truth
. . . seem irate/insulted, but NEVER angry, as you seem too defensive
. . . once defended, add something positive about the issue and company
. . . always remember the public has a short memory, and the issue will pass
. . . leave the public remembering last statements, thus forgetting early ones

[Peter Pirate 2]

Originally Posted by TheRustyScupper

As a side note

1) I attended a seminar in 1987 in New York City.
2) It was populated by about 40 folks --- CEO's and other senior execs.
3) It was titled
. . . "Executive Public Communications", but subtitled
. . . "What to do if ambushed by Mike Wallace with a mic & camera for 60-Minutes"
4) Ogre is following the exact path.
. . . say as little as possible about the actual topic
. . . do not get into facts, as they can be debated/disproved later
. . . evade, but do not lie, as cover-ups are worse than the truth
. . . seem irate/insulted, but NEVER angry, as you seem too defensive
. . . once defended, add something positive about the issue and company
. . . always remember the public has a short memory, and the issue will pass
. . . leave the public remembering last statements, thus forgetting early ones

Rusty, you have my respect.

[Planogirl]

It's all spin just like I thought. Both sides must be quite dizzy by now.

[Laketravis]

I've learned over the years that you have to work hard to build a solid reputation. You have to work even harder to keep it, and you have to strike full force at even the slightest threat to compromise it.

Kudos to Iger.

[DVC-Landbaron]

Rusty, you have my respect.

Ditto!! Well said!!

[Original19]

[crusader]

Originally Posted by Laketravis

I've learned over the years that you have to work hard to build a solid reputation. You have to work even harder to keep it, and you have to strike full force at even the slightest threat to compromise it.

Kudos to Iger.

No doubt that plays a factor. I don't agree with his response. Iger got political which unfortunately is the only way it reads. He should have represented the company, not himself.

[DRDISNEYMD]

Originally Posted by Peter Pirate 2

Dr. You're not paying attention to Baron, Lokedout or Yoho ... Today's Disney is no different than Walmart with the exception that Disney's founder was a guy named Walt and Walmart's was a guy named Sam. Care to compare the two.

~I don't deserve all of this affection, you've spared no amount of hyperbole! Walmart is a terrible company!!! And, I don't feel like defending Disney right now! Disney might be considered a tad "Walmart-ish," that *may* be a better description!

Originally Posted by Laketravis

I've learned over the years that you have to work hard to build a solid reputation. You have to work even harder to keep it, and you have to strike full force at even the slightest threat to compromise it.

Kudos to Iger.

~I totally agree with this! I LOVED the response!!! When I first heard news about the inquiry, I got upset. I thought Disney sunk to a new low. After all, this is Congress, so I just knew Disney did something extremely wrong! Times have changed, news like this becomes vicious & viral, and the old formal but polite cookie cutter response doesn't cut it anymore! Iger's response was perfect! Just look at how quickly the story dissolved, right afterwards! It was a success!

Originally Posted by Original19

~LOL!

[TLSnell1981]

Originally Posted by ChipnDale79

Maybe because Iger is the CEO of a Fortune 500 company? IMO he should have acted professional, which he did not in his letter.

He didn't like being asked legitimate questions..

[Peter Pirate 2]

Originally Posted by DRDISNEYMD

~I don't deserve all of this affection, you've spared no amount of hyperbole! Walmart is a terrible company!!! And, I don't feel like defending Disney right now! Disney might be considered a tad "Walmart-ish," that *may* be a better description!

~I totally agree with this! I LOVED the response!!! When I first heard news about the inquiry, I got upset. I thought Disney sunk to a new low. After all, this is Congress, so I just knew Disney did something extremely wrong! Times have changed, news like this becomes vicious & viral, and the old formal but polite cookie cutter response doesn't cut it anymore! Iger's response was perfect! Just look at how quickly the story dissolved, right afterwards! It was a success!

~LOL!

Dr., I know you're fighting strong, loyal feelings, been there done that, but you know the reality. Disney = Walmart.

[Original19]

Originally Posted by DRDISNEYMD

~LOL!

I'm just glad somebody got the reference!

[DRDISNEYMD]

Originally Posted by Peter Pirate 2

Dr., I know you're fighting strong, loyal feelings, been there done that, but you know the reality. Disney = Walmart.

~Dear Pirate, I had a fabulous epiphany! And, it's two words, the $3.5 Billion dollar ~Baha Mar~ (video) & ~BahaMar.com~(website). Omg... this place doesn't open until late December of 2014, but I am so excited about it! It's funny that half of the upper management at Baha Mar worked for Disney! I do know the reality, I finally "get it." I was thinking about taking a Disney cruise & possibly DVC, but the Grand Floridian is not my style, I just love the location. Unfortunately, BLT doesn't appeal to me either. I'll check out Baha Mar, instead.

~I couldn't help but think -- what if Disney were to create something like Baha Mar at WDW -- sans the casino & beach, of course?!? It just seems like Disney is not that committed to WDW, especially the parks. I'll still visit every year, but I have no plans to invest anything more!

Originally Posted by Original19

I'm just glad somebody got the reference!

~LOL. I love it!!!

[RedsDrew]

While I'm on the fence with Iger's response, the corporate management side of me says it was probably the most professional way he could publicly tell Markey:

"You are a pompous, presumptuous idiot who needs to get his facts straight before making unfair and uneducated assumptions that can't even be considered conclusions because you took no amount of time to do ANY homework on the matter (even though the public corporate policy we had previously put into place is readily available to the masses on the world wide web we commonly call the internet which 80% of Americans now have access to) which ultimately would have settled any of your concerns which means you can stop throwing us under the bus that you have no business driving since you clearly have no permit to do so and probably won't ever obtain because you can't differentiate between a speed bump and a mouse - and not just any mouse, but the one particular Mouse that brings joy, happiness, and dreams to millions of children and adults worldwide. And, by the way, how do you sleep at night?"

To which Markey would reply, "Two doses of ambien. One just doesn't cut it anymore."

Okay, okay, the banter above may be a stretch but working in a corporate environment I've seen this scenario far too often. Life (and work) would be so much less complicated if more people researched facts before pointing the finger... (not to say the finger shouldn't be pointed, just only pointed once ducks are in a row)

[ChrisFL]

Originally Posted by Laketravis

I've learned over the years that you have to work hard to build a solid reputation. You have to work even harder to keep it, and you have to strike full force at even the slightest threat to compromise it.

Kudos to Iger.

I'm confused. Its Iger and his people who are tarnishing the reputation of Disney by releasing such a system and not being forthcoming about it, then acts like a mad toddler when being asked about it.

Not sure why we should be giving him kudos.