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Old 11-18-2012, 09:24 AM   #16
ready2vacation
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Me too! Driving me nuts. I can make any that don't require a CC from my mobile app, but I can't do anything from my PC except view. I tried Firefox the other night to see if it fixed it and it only did temporarily - ended up uninstalling because of the junk that installed with it (dealcabby, etc.).
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Old 11-18-2012, 11:31 AM   #17
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Quote:
Originally Posted by ready2vacation
Me too! Driving me nuts. I can make any that don't require a CC from my mobile app, but I can't do anything from my PC except view. I tried Firefox the other night to see if it fixed it and it only did temporarily - ended up uninstalling because of the junk that installed with it (dealcabby, etc.).
Same here! Only the ones that dont require a CC. Ugh, I wish they would fix it already!


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Old 11-18-2012, 12:05 PM   #18
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It's was happening to me last night...I simply called Disney dining and made the changes I needed to. I'm sure the same would work for all of you.
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Old 11-18-2012, 01:29 PM   #19
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I've been having trouble in both Firefox and IE today. I did get through and make one in FF, but now can't get back in even with that one.
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Old 11-18-2012, 04:09 PM   #20
ready2vacation
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Quote:
Originally Posted by Mousemommy1 View Post
It's was happening to me last night...I simply called Disney dining and made the changes I needed to. I'm sure the same would work for all of you.
I did break down and call but good grief - in this day and age, why can't Disney get a site that works consistently and well??? Although, I was pleased that Disney had automated systems in place to make and cancel ADRs. I didn't know that until I called today.
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Old 11-18-2012, 08:32 PM   #21
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I just posted this on the other thread too. I do not understand how the WDW site has such problems (well, actually I work in IT so I have some idea, but can't understand how it continues to go on). For all the years I have been logging in and having trouble they could have re-written most of their code. I wonder if they have any idea of the lost revenue, or if they believe people will keep coming back and trying because it's a one of a kind place for the most part.

I'm sure this post is going to offend some, but here goes.

The.Walt.Disney.Website.STINKS!!!!

I would love to know their downtime stats especially versus other sites.
I spend a great deal of time online between my job and shopping, etc. and the WDW site is the most unreliable of any major sites.

It is not particularly user friendly (although there has been improvement), and notoriously slow. Even when you call, the time spent on the call is greatly extended by their system.

So here I am two days out; can't retrieve my reservations, can't book the Le Cellier I just saw for the 21st (by the time I called it was gone), and can't add a celebration. This has been going on since last night. How is this ok, WDW PTB?

Yes I am frustrated.
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Old 11-19-2012, 12:06 AM   #22
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Thanks everyone for responding...I have been frequenting the reservation website so much I thought I broke it LOL.

I tried changing from firefox browser to the old internet explorer, and internet explorer worked. Went back to firefox this evening and get the bad server error message again.

I think I am done tweeking our plans, but that was getting on my nerves!
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Old 11-19-2012, 05:02 AM   #23
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I can't get in either! My 180 days is today and no luck logging in.

UGH!!!!
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Old 11-19-2012, 05:36 AM   #24
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I emailed yesterday and this is the response I got back today


Thank you for contacting Walt Disney World®!

Our online dining reservation system is currently undergoing an
enhancement. As of right now, we are not sure when this will be resolved
but are hopeful to have it fixed very soon. In the mean time, you may
call our dining reservation department at 407-WDW-DINE to make your
reservations. They can be reached from 7am-10pm daily.

We apologize for any inconvenience

If you have questions or need further assistance, feel free to contact
us.



Sincerely,

WDW Online Communications



My problem is the high cost of phoning from Canada.
Hugs Mel
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Old 11-19-2012, 05:51 AM   #25
Meech Loves Mickey
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I can't get on this morning with IE or Firefox!!! It's really frustrating as today I am 180 days out. I have NEVER had this problem before!!!!
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Old 11-19-2012, 08:04 AM   #26
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Quote:
Originally Posted by bababear_50
I emailed yesterday and this is the response I got back today


Thank you for contacting Walt Disney World®!

Our online dining reservation system is currently undergoing an
enhancement. As of right now, we are not sure when this will be resolved
but are hopeful to have it fixed very soon. In the mean time, you may
call our dining reservation department at 407-WDW-DINE to make your
reservations. They can be reached from 7am-10pm daily.

We apologize for any inconvenience

If you have questions or need further assistance, feel free to contact
us.



Sincerely,

WDW Online Communications



My problem is the high cost of phoning from Canada.
Hugs Mel
I wonder if "enhancement" really means "It's broke and we are trying to figure out how to fix it"


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Old 11-19-2012, 09:38 AM   #27
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Quote:
Originally Posted by Three cats View Post
I wonder if "enhancement" really means "It's broke and we are trying to figure out how to fix it"
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I believe that is exactly what they mean ... I just spoke with the tech department and was told that they know there is a problem but they don't know what it is and they don't know when it will be fixed ... I told them that Disney is not making my vacation planning very "Magical" and really hope they can resolve the issue soon ...
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Old 11-19-2012, 09:48 AM   #28
shyeyes
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at least it's not just me!

hi everyone - i'm new here.

i am glad i found this thread - i'm just glad it is not something wrong with my account! lol!

i'm sure it will be up and running again. but i hope it's sooner than later.
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Old 11-19-2012, 11:00 AM   #29
Meech Loves Mickey
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Online dining reservations are STILL NOT WORKING. I called this morning and was able to get everything I wanted except for one early CP breakfast. I just logged on a little bit ago to check availability and I can't even get to the dining reservation page.
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Old 11-19-2012, 11:16 AM   #30
GraceMonica
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I tried accessing the dining today. STILL NOT WORKING.....ON FIREFOX?...

yes, I switched to internet explorer...(ick!) and its working on that web browser.

I was able to make a reservation. So perhaps if you switch your web browser, it'll work?
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