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Old 08-22-2012, 12:51 AM   #1
jory29
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Question Are you averse to the 'new' 5-day pass only? Please read and comment...

To those who are averse to Disneyland no longer selling longer than 5 day passes, (like me!) PLEASE write to them to let them know you would love to purchase a 6 or 7 day pass. For those of us who have to travel a long ways to get here, 5 days really is NOT enough. I also mentioned in an email to them that a 2 times in one year 14 day pass (7 days each time) would be desirable, because upgrading to an annual pass is too $$$ to even consider if we do make it to Disney before a 12 months time period passes. (For the record, we are around 1670 miles away from Anaheim.)

It is more than ridiculous that once we pay a very high amount of money (with the newly raised parkhopper and annual pass prices) for a 5 day pass, that we would have to add on an even more expensive (per day) 3 day pass if we want to spend more time in the parks, PLUS we are spending additional $$$$ in their parks on food, drinks, and merchandise on all of those days. And of course, an adult is 10 years and up. All of us in our family are now considered 'adults.' In my heart of hearts, I can't believe Walt Disney himself would agree on kids prices being from age 10 and up.

Surely there is a way to ensure that the tickets are signed (with ID presented at that time or even at the gates I don't mind doing so) and I feel that a quick 'on-the-spot' photo, for a longer than a 5 day pass, especially in this day and age of computers, is entirely possible, yes?

Disney can do anything with movies and rides, why not the tickets??
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Last edited by jory29; 08-22-2012 at 01:01 AM. Reason: 5 day pass, 6 day pass, 7 day pass, parkhoppers, tickets
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Old 08-22-2012, 01:08 AM   #2
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I am a local APer but I totally agree with you. I hope that enough fan outcry will convince them to rethink their position. The link to emailing them is here:
https://disneyland.disney.go.com/help/email/
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Old 08-22-2012, 01:10 AM   #3
jory29
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Originally Posted by MyYearWithTheMouse View Post
I am a local APer but I totally agree with you. I hope that enough fan outcry will convince them to rethink their position. The link to emailing them is here:
https://disneyland.disney.go.com/help/email/
Thank you for adding the link to contact them! I appreciate that.

Edited to add: I also really truly appreciate that upon noting you are able to live in the area and obtain an annual pass, that you still understand my position, and are willing to post your support about it! It's Disboard members like you who make these boards as great what they are.
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Old 08-22-2012, 01:27 AM   #4
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I'm in complete agreement. Hopefully if enough people write in it will make an impact on those who decide these things. I sent an email myself last week.
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Old 08-22-2012, 01:43 AM   #5
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I'm in complete agreement. Hopefully if enough people write in it will make an impact on those who decide these things. I sent an email myself last week.
Awesome!! Love hearing stuff like this. Thanks for posting about this.
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Old 08-22-2012, 02:45 AM   #6
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Thanks for this thread, hopefully they will get enough comments and negative feedback from the decision they have made. I'm 2500 miles from Disneyland with the Pacific ocean in my way. Disney is a yearly trip for us and I hope that they change things by next year so we can spend most of our time at Disney which is the main reason we travel to California!
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Old 08-22-2012, 05:52 AM   #7
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It is my understanding that you can add days to the 5 day hopper once you get to DL. It is suppose to be like before when buying the 6th day and beyond, I think 5-10 dollars per day add on cost. From what I have read on here you just need to go to guest services and pay the difference and they do Disney Magic to your ticket.

I have also wondered for some time if DL did not make the 5 day basic hopper the norm as there were getting to be lots of partically used ticket resells. This was done with the sellers buying 6 + day tickets and then reselling those tickets at a small discount from the regular priced 3 day ticket you would buy at the DL gates or on line at the DL site. IMO DL changing the rules makes sense if indeed they are trying to quash resell of partially used tickets.Other wise I see no reason to limit days you can buy in a lump amount. Like a previous poster said for every aditional day at DL/CA guests spend 100's of dollars. Would be nice to know why DL did make such a drastic parkhopper change.
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Old 08-22-2012, 06:39 AM   #8
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Don't know if it will help, but I sent the following ...

We are arriving in October for a seven-night stay at the Grand Californian (theme park view, concierge level) and currently have six-day park hopper passes (purchased before the change). We were planning/hoping to add an additional day or two to our tickets to spend a portion of our arrival and departure days at the parks, where we would be eating, shopping and riding. But, now Disney is saying they will no longer extend guests park hopper tickets beyond five days, and our only option would be to buy annual passes (we live 2,000 miles away) or additional ticket sets (the cost for additional two-day park hoppers for my family would be outrageous on top of what we're already spending).

We are coming for a one-week vacation. You have sold us rooms for seven nights and eight days, in your most expensive hotel at the highest level, no less, yet you won't sell us tickets to your parks to match that number? How ridiculous and short-sighted is that?

At the same time executives are saying in press releases that Disneyland, with the addition of the new Carsland and revamped California Adventure park, is now a "Vacation Destination," Disneyland ceases selling tickets that actually allow people to take a week-long vacation there. It makes no sense what-so-ever! Does one arm of the company even know what the other is doing?

We are very disappointed in this new guest-unfriendly policy and hope that Disney rethinks it.
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Old 08-22-2012, 06:47 AM   #9
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Email sent!
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Old 08-22-2012, 07:17 AM   #10
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I sent an email. We have reservations at the Grand Californian for a week in January. If I were to add two days to a 5-day hopper it would cost me roughly $600 for the 3 of us. If they don't fix this, we can find some other way to amuse ourselves. It's our first trip to California.

I wanted to see the beach anyway, I guess.
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Old 08-22-2012, 07:22 AM   #11
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Quote:
Originally Posted by coopersmom View Post
Don't know if it will help, but I sent the following ...

We are arriving in October for a seven-night stay at the Grand Californian (theme park view, concierge level) and currently have six-day park hopper passes (purchased before the change). We were planning/hoping to add an additional day or two to our tickets to spend a portion of our arrival and departure days at the parks, where we would be eating, shopping and riding. But, now Disney is saying they will no longer extend guests park hopper tickets beyond five days, and our only option would be to buy annual passes (we live 2,000 miles away) or additional ticket sets (the cost for additional two-day park hoppers for my family would be outrageous on top of what we're already spending).

We are coming for a one-week vacation. You have sold us rooms for seven nights and eight days, in your most expensive hotel at the highest level, no less, yet you won't sell us tickets to your parks to match that number? How ridiculous and short-sighted is that?

At the same time executives are saying in press releases that Disneyland, with the addition of the new Carsland and revamped California Adventure park, is now a "Vacation Destination," Disneyland ceases selling tickets that actually allow people to take a week-long vacation there. It makes no sense what-so-ever! Does one arm of the company even know what the other is doing?

We are very disappointed in this new guest-unfriendly policy and hope that Disney rethinks it.
Nice
The true of the matter though is until they see people not coming or staying they have no reason to change.
In the above example, even though the customer is upset and emailed a complaint, they are still coming and still spending the money.
Now if these people where to cut the trip back and/or totally cancel, I bet you would see more reaction from disney because they don't want to lose money
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Old 08-22-2012, 07:27 AM   #12
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I also sent an email. We have an AP for DL this year because we are making 2 trips. But this is certanly a bad policy.
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Old 08-22-2012, 08:04 AM   #13
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my thoughts on this

I agree with contacting Disney directly but what really moves business to change is Bad Publicity. All of our comments need to be sent to travel blogs/writers, local reporters, and any media in general asking them to interview the Disney management and interview us as customers. Disney probably wouldn't want to see our quotes on this matter out in print.
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Old 08-22-2012, 08:18 AM   #14
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My email

Good morning.

My family and I live in Texas, but Disneyland resort is a favorite vacation destination. We have been planning a trip from June 21-June 29th, staying in the Paradise Pier Hotel.

I noticed fairly quickly the increase in ticket prices since our last visit, but I understand that is part of the business. However, I'm extremely upset that it appears that the longest ticketing option is a 5 day park hopper option. My family would be spending 8 days in a Disney Hotel. How is a length of stay option not available? I do understand the option of buying a 5 day ticket and then a 3 day ticket, but those 3 days are more expensive (per day) then the first five would be and is definitely a hard pill to swallow. I have read media that states that Disneyland is trying to become a vacation destination, much like Disney World. Why limit your customers to such a short experience?

We like to tour the parks slowly, stopping each day to eat lunch ($), head back to our resort hotel ($), and shop (more $ for Disney). I'm bummed to think that my options are to either pay what I feel is an unfair price for 2 different sets of tickets for Disneyland, scratch the Disneyland plans completely and go to Disney World, or spend a day or two at Universal. I'd love to see the policy change, or maybe you can correct me. Is it possible to add tickets to a 5 day hopper?

Thank you for your attention to this matter.
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Old 08-22-2012, 08:28 AM   #15
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Quote:
Originally Posted by dmband View Post
Nice
The true of the matter though is until they see people not coming or staying they have no reason to change.
In the above example, even though the customer is upset and emailed a complaint, they are still coming and still spending the money.
Now if these people where to cut the trip back and/or totally cancel, I bet you would see more reaction from disney because they don't want to lose money
I probably should have added in my email that had that (lack of) option been clear when we made our plans then we WOULD have booked a shorter stay.
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