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Old 05-20-2013, 01:04 PM   #91
sayhello
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Originally Posted by AquamarineSteph View Post
It was fantastico until I tried to call the number given to me by our guide to locate my email post-trip survey. I've been on hold for over 15 minutes with the same quarter of a song playing over and over and no idea if anyone is ever going to take my call to ask my question.

I hate to sound negative. It would be a shame to end the experience on a negative impression. I'm just glad this is a toll-free number.
I'd wait a few days. The new itineraries come out in 2 days, so it's possible they are short-staffed while people are being educated about the new & changed itineraries and other activities surrounding the 2014 release.

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Old 05-20-2013, 03:54 PM   #92
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You're probably right. Thanks!
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Old 05-20-2013, 10:36 PM   #93
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Originally Posted by AquamarineSteph View Post
It was fantastico until I tried to call the number given to me by our guide to locate my email post-trip survey. I've been on hold for over 15 minutes with the same quarter of a song playing over and over and no idea if anyone is ever going to take my call to ask my question.

I hate to sound negative. It would be a shame to end the experience on a negative impression. I'm just glad this is a toll-free number.
Hey Steph! Sam told me that it was ONE survey per family....did your honey get one???

We're going to do ours together in a few days...
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Old 05-21-2013, 06:08 AM   #94
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Originally Posted by AquamarineSteph View Post
It was fantastico until I tried to call the number given to me by our guide to locate my email post-trip survey. I've been on hold for over 15 minutes with the same quarter of a song playing over and over and no idea if anyone is ever going to take my call to ask my question.

I hate to sound negative. It would be a shame to end the experience on a negative impression. I'm just glad this is a toll-free number.
Just curious - why did you have to call to get the survey? That is the one thing we did get on time after our latest trip.
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Old 05-21-2013, 08:06 AM   #95
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Hey Steph! Sam told me that it was ONE survey per family....did your honey get one???

We're going to do ours together in a few days...
I did all the arrangements. They only have my email.

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Just curious - why did you have to call to get the survey? That is the one thing we did get on time after our latest trip.
The Adventure Guide for our trip told me to call.

----

Update: I will spare you the actual back and forth of the conversation, but after first telling me that it was my own fault because I hadn't signed a release to have them communicate with me (and, yes, I had, months ago), the same Adventurista called me back to say that the survey had already been sent to me before I called them. He read out the email address of record to me, and the email address was wrong by one letter.

So now I should receive a survey when they send out the next bundle, maybe on Friday or Saturday. We'll see. It happens. If I don't receive an official survey this weekend, I'll just make up one and send it to them myself. ;-)
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Old 06-07-2013, 09:18 AM   #96
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May Viva Italia Signature Pics...

Guess I hadn't posted here yet...here's some pictures from out Viva Italia Signature trip in May. These include my own shots as well as some of our ABD shots. And a couple videos! Definitely a wonderful trip!

http://dbeedle.com/Photos/ABD-Italy2013
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Old 06-07-2013, 10:36 PM   #97
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Guess I hadn't posted here yet...here's some pictures from out Viva Italia Signature trip in May. These include my own shots as well as some of our ABD shots. And a couple videos! Definitely a wonderful trip!

http://dbeedle.com/Photos/ABD-Italy2013
Sayhello....these are Our pics!
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Old 06-07-2013, 10:44 PM   #98
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You took some great pictures on the trip! I was so happy that you were willing to share them.

My camera's battery gave out mid-Florence, so I was using my iPhone after that. I was hoping the guides got some good pictures, which they did, and yours were just perfect on top of that!
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Old 06-07-2013, 11:26 PM   #99
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You took some great pictures on the trip! I was so happy that you were willing to share them.

My camera's battery gave out mid-Florence, so I was using my iPhone after that. I was hoping the guides got some good pictures, which they did, and yours were just perfect on top of that!
Steph! Are ya'll back in your routine yet? We miss Tuscany and our little family. We had such a wonderful time! We can't say enuf good stuff about ABD!
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Old 06-07-2013, 11:29 PM   #100
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We were talking about Tuscany tonight and showing off the pictures to a friend while we described the trip. I miss being on vacation with our little family, too. And I really miss Tuscany!
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Old 06-08-2013, 06:49 AM   #101
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Originally Posted by Alacrity View Post
Guess I hadn't posted here yet...here's some pictures from out Viva Italia Signature trip in May. These include my own shots as well as some of our ABD shots. And a couple videos! Definitely a wonderful trip!

http://dbeedle.com/Photos/ABD-Italy2013
Great pics! Thanks for sharing. There were only 12 people in your group?
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Old 06-08-2013, 09:40 AM   #102
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Beautiful photos! So many places to see!!

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Old 06-08-2013, 11:03 AM   #103
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Great pics! Thanks for sharing. There were only 12 people in your group?
12 of us (6 couples---adults only) + 2 Adventure Guides + 1 Local Guide most of the time.

We had fabulous Bus Drivers...Stephano in Rome and Franco to Orvieto/Florence.

Per the Guides...very small Family.


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Old 06-08-2013, 11:14 AM   #104
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12 of us (6 couples---adults only) + 2 Adventure Guides + 1 Local Guide most of the time.

We had fabulous Bus Drivers...Stephano in Rome and Franco to Orvieto/Florence.

Per the Guides...very small Family.

That would be fabulous ! We had 22 on our trip, with 2 guides, 2 guides in training, and 1 hdq rep. Great group!

Little apprehensive about a larger group, with 13 kids, for our Germany trip, but I'm sure the guides will keep everyone happy! :-)

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Old 06-08-2013, 11:24 AM   #105
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That would be fabulous ! We had 22 on our trip, with 2 guides, 2 guides in training, and 1 hdq rep. Great group!

Little apprehensive about a larger group, with 13 kids, for our Germany trip, but I'm sure the guides will keep everyone happy! :-)

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Germany is one of the places I would enjoy going next! Have a Blast!!!!
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