Any tricky CP interview questions?

[effie]

I'm super-nervous! My phone interview is tommorow night! I've read this whole post trying to prepare myself, I hope I do well!

[CassieLo]

Here's what I was asked, as well as I can remember. I checked off character performer, photopass, attractions, BBB, character attendant, and merchandise.

-Why do you want to work for Disney?
-Do you have a driver's license?
-What's your favorite part of your current job? What's the hardest part?
-Are you required to count cash back when on the register at your job?
-Describe a time you went above and beyond to accomplish a great deal in a small amount of time.
-How do you feel when you are engrossed in a task and someone interrupts you?
-How much time do you spend a day on the computer? What do you use it for?
-Why do you want to do photopass?
-Describe a photo that has special meaning to you.
-Do you have any theater experience?
-What would you do if you came home and your apartment was a mess?
-Have you had experience presenting information to a large group of people? How does doing this make you feel?
-What is the largest amount of material you have had to memorize and then perform?
-Do you react calmly in an emergency?

That's all I can remember...definitely nothing about what my favorite park or character is. The interviewer really wasn't chatty at all, but it was 10 pm, so that could have been part of it. She then went on to tell me about character auditions and that was about it. I think it lasted about 15-20 minutes.

[stitch09]

I have my phone interview on Wednesday at 2 pm!!

I have a list of example questions- the more general ones and the questions that deal with certain roles. The list, however, does not have any examples of QSFB, Main Entrance Ops, and Custodial questions (I think because the person I got them from did not check these off on the role checklist).

So, before my interview, does anyone have any example questions for QSFB, Main Entrance Ops, and Custodial roles? Thanks!!

[stitch09]

Originally Posted by stitch09

I have my phone interview on Wednesday at 2 pm!!

I have a list of example questions- the more general ones and the questions that deal with certain roles. The list, however, does not have any examples of QSFB, Main Entrance Ops, and Custodial questions (I think because the person I got them from did not check these off on the role checklist).

So, before my interview, does anyone have any example questions for QSFB, Main Entrance Ops, and Custodial roles? Thanks!!

No one??

[grlwonder]

Originally Posted by jlg263

I wouldn't worry too much about not having any work experience. My first CP was my first job ever. They just asked me situational questions about the roles I picked. The main thing to keep in mind during those questions is that you want to keep the guest happy. They also asked me things like "give me an example of a time where you completed a project on your own" (this question was geared towards custodial), and "how would you feel about living with people from all over the world? What if a problem arose?" So, that kind of thing. If you do have previous work experience they'll ask you about it, but if you don't they have plenty of other questions to ask you

Like I said, I got hired no problem and it was my first job

Originally Posted by megarella
Volunteer work counts as work experience! Last summer, I couldn't find a job so I listed my work at the food bank as my most recent job and put my position as volunteer, and during my interview, they asked work-related questions in regards to my volunteer job (aka my most recent experience) as well as a past more customer-service related job that I had had. So when you apply for Spring 2012, put your volunteer experience down as a past job because it is work and shows that you're dependable and hard working---the only real difference between that and a job is that one is paid and the other is not. In the end, they both show that you have experience and have been responsible before.

Thank you so much! That was my biggest fear in not getting accepted, but now I feel better. I'm make a note to remind myself to add my volunteering experience when I apply.

[stitch09]

Originally Posted by OXX

Tried searching but didn't turn up much.

Anyways, just wondering if there are any specific/tricky questions that CP interviewers usually ask? Haven't exactly been through many job interviews at all, but I understand most of the standard questions. Any Disney/CP specific to be prepared for? LMK. Thanks.

OXX

I just had my interview yesterday, so I thought I'd post the questions I was asked (or at least what I can remember...)

1. General questions- tattoos, criminal charges, am I okay with the pay; etc.
2. Why do I want to work for Disney/do the CP (I forget how it was worded exactly)- I totally talked her ear off on this one!!
3. She asked me to talk about my past work experiences.
4. What my top choices for roles are, and why I want to do them.
5. How often am I on the computer and what do I use it for.
6. What would I do if a roommate did not cooperate with my sleep schedule (the morning/night person question).
7. Have I ever handled money.
8. Role-specific questions for Main Entrance and Attractions (how would I instill Disney magic from beginning to end at the entrances, have I ever had to memorize anything, how do I do speaking in front of large crowds). I wanted her to ask the Space Mountain question and the line-closing question for Character Attendant to prove my Disney knowledge, but this didn't happen.

I think that was it, I'll post again if there were other questions I'm forgetting. I also asked her a few questions and mentioned that I would love to work at EPCOT or Animal Kingdom. We also discussed the Hopper role. The interview took 30 minutes, and she said that she loved my enthusiasm. It seemed to go great! I'm so glad for these boards- I was VERY prepared and not nervous at all!!

[ashleliz]

Hey y'all
I just had my interview yesterday, it felt like it went well; however, it was only 15 minutes....
My top choice was attractions and I just told her I was really interested in roller coasters because I'm an engineer and it has been a dream of mine to work around them.
Fingers crossed...

[TrainSlinger]

Hrrr, I've got my interview in an hour... Getting super nervous. Anyways, just wanted to say thanks to everyone who posted in this thread, I've been reading over it and it's been super helpful

[NayNayMarie]

Originally Posted by TrainSlinger

Hrrr, I've got my interview in an hour... Getting super nervous. Anyways, just wanted to say thanks to everyone who posted in this thread, I've been reading over it and it's been super helpful

Good Luck! Let me know how it Goes!

[mickeygirl89]

Hello all! I have been lurking on the site for a few days now. I applied for FA '11 and got through my phone interview earlier today. My top choices were Hospitality, Concierge, and Merchandising. I added on QSFB and "Mousekeeping" at the last second, but stressed my top two choices and gave reasons why (seeing myself pursuing a career in resort management). Overall, the questions were not tricky, as stated before. The interviewer mainly asked questions in regards to the first two choices, and asked if I had experience dealing with high level guests (which I do, from my former job). I did fumble a little when she asked me if I was a guest at the resort, what would I expect from the attendant checking me in... , but I managed to come up with a few good answers. Crossing fingers that I get one of the two for FA!!!!

[SecondStarMorning]

I have my interview today at 10pm.
My top choices are PhotoPass Photographer, 
Hospitality,FSFB and Attractions.

EDIT: Here are the questions I was asked.
1) Why I am interested in the program
2)My top 4
3)Name a great guest service experience
4) Why are you interested in PhotoPass
5) How would you keep the magic in Main Entrance Operations
- I said something about smiling and engaging the guest by asking what their favorite ride/character is? Maybe giving suggestions.
6) What experience do I have with cameras.

She also asked what program I wanted. I said Fall Advantage, and then she asked if she could put me down for Fall too.
My interview only lasted about 14 min. and most of that was her computer being slow. She was super nice, and I'm hopeing I came across as a good hire. I don't think I will get PhotoPass because of lack of knowledge, other than that I'm pretty nervous. 3-6 weeks seems so long!

[oneillj17499]

I had my interview a week and a half ago, and the lady who interviewed me was really nice. They don't try to ask you questions to trick you- they just want the best workers they can get. Be honest, SMILE (trust me- they can tell!) and be polite! Also, jot down your interviewers name at the beginning of the interview- that way, at the end, you can personally thank them. They appreciate it, and take it into account!

[SecondStarMorning]

I GOT ACCEPTED FOR FALL ADVANTAGE!!! I was assigned Main Entrance ops!

[shelovesdisney]

Not really a tricky question, but I found it to be odd. One of my top three roles was transportation and the recruiter asked, "Why do you think transportation is so important at Disney?"
Like I said, not really tricky, but to me the answer was so obvious that it just seemed like an unusual question to ask.

[hbarnha2]

I have my phone interview tomorrow night. I really want to do the FSFB but put down QSFB and Attractions as my other two choices. I have been a server in a restaurant since I pretty much started working so I feel like I would be the most comfortable in that setting (although I have never been a host). I am a trainer at my current job though and part of my job is to train new hosts so hopefully that will work in my favor! It doesn't seem like many people are wanting to do FSFB so maybe that's a good thing for me? I know I applied a little later than most of you guys, just hope it isn't too late!

Super excited to do the program! I recently changed my major to respiratory therapy at school but wasn't able to get everything done in time to apply for the program this fall so I figured this was a great way to spend my time.... I've always been a HUGE Disney fan and this sounds like something I really really would be interested in!!!




(Can't you tell if I get FSFB I want to be at the Crystal Palace?!)