Big mistake!!! - The DIS Discussion Forums

bibbidibobbidiboo07 · 10-13-2012, 05:12 PM

I've just booked a 2 week break with wdw travel company uk for the wrong month!!!!!!
Can't ring as they are closed, anyone had experience of changing a booking?

arieliwish · 10-13-2012, 06:20 PM

I booked for march 2013 and then changed to august 2013, about 2 months ago. The lady I spoke to was lovely and asked me to email the details through to a different dept and they sorted it quite quickly, within about a day.

They didn't charge me a fee, I think they do if flights are involved though, that's when things get more complicated.

Good luck!

lightmoonstone · 10-13-2012, 06:22 PM

Yes, they just checked if the dates were still available to me. There was no fee and the CM was really helpful.
Don't worry about it, I am sure it will all work out.

catherine · 10-14-2012, 04:22 AM

I changed our booking for Aug 2013 a couple of weeks ago, I added another person. The lady that I dealt with couldn't have been more helpful. I was told that if the amendment makes the booking more expensive then you don't have to pay an amendment fee. So I don't think that you should have a problem!

jmagla · 10-14-2012, 10:12 AM

It will be no problem for you to change, I called them this week to change the dates of our trip next year and take off the eldest son who has decided he doesent want to go and they did it with no extra cost and I also kept the 20% discount and extra $300 gift card from the Disney glitch earlier in the year. They are extremely helpful

PJB71 · 10-14-2012, 02:21 PM

Can't offer any advise but hope you manage to get it sorted

bibbidibobbidiboo07 · 10-14-2012, 03:34 PM

Thanks everyone, all sorted and as you all said no charge. Friendly staff. Phew!!!!

PJB71 · 10-14-2012, 04:22 PM

great news

10-13-2012, 05:12 PM	#1
bibbidibobbidiboo07 Mouseketeer Join Date: Aug 2007 Location: County Durham, UK Posts: 245	Big mistake!!! I've just booked a 2 week break with wdw travel company uk for the wrong month!!!!!! Can't ring as they are closed, anyone had experience of changing a booking?

10-13-2012, 06:20 PM	#2
arieliwish I've got gadgets and gizmos a-plenty, Join Date: Apr 2005 Location: North Yorks Posts: 880	I booked for march 2013 and then changed to august 2013, about 2 months ago. The lady I spoke to was lovely and asked me to email the details through to a different dept and they sorted it quite quickly, within about a day. They didn't charge me a fee, I think they do if flights are involved though, that's when things get more complicated. Good luck! __________________ 2000 Nov DLP Newport Bay Club - DH, DD 5, DS 2 2004 Aug 29 -Sep 12 WDW Offsite Clarion Universal - DH, DD 9, DS 6 2005 Sep 13-27 WDW CBR - DH, DD 10, DS 7 2006 Oct 22-26 DLP Newport Bay Club - DH, DD 11, DS 8, + 12 family and friends!! 2013 March 14 - 17 DLP DLH - DD 18th Birthday trip - DH, DD 18, DS 14 2013 Aug 25 -Sep 8 WDW OKW - DH, DD 18, DS 15

10-13-2012, 06:22 PM	#3
lightmoonstone Mouseketeer Join Date: Jul 2012 Location: Toronto, Canada Posts: 135	Yes, they just checked if the dates were still available to me. There was no fee and the CM was really helpful. Don't worry about it, I am sure it will all work out. __________________ 1999- Off Site 2010- All Star Movies 2011- All Star Movies 2012- Art of Animation & All Star Movies

10-14-2012, 04:22 AM	#4
catherine Hey not fair, you guys already have a bunch of tags, and poor me I haven't got one Cheer up. You've been tagged by the tag fairie Join Date: Aug 2000 Location: Sunny Lancashire, UK Posts: 4,350	I changed our booking for Aug 2013 a couple of weeks ago, I added another person. The lady that I dealt with couldn't have been more helpful. I was told that if the amendment makes the booking more expensive then you don't have to pay an amendment fee. So I don't think that you should have a problem! __________________ "Success is not final, failure is not fatal: it is the courage to continue that counts." Winston Churchill "In the middle of difficulty, lies opportunity." Albert Einstein UK Spending Game #2

10-14-2012, 10:12 AM	#5
jmagla Mouseketeer Join Date: Jan 2007 Location: Northumberland, England. Posts: 206	It will be no problem for you to change, I called them this week to change the dates of our trip next year and take off the eldest son who has decided he doesent want to go and they did it with no extra cost and I also kept the 20% discount and extra $300 gift card from the Disney glitch earlier in the year. They are extremely helpful __________________

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10-14-2012, 02:21 PM	#6
PJB71 DIS Veteran Join Date: Jul 2009 Location: Cheshire, UK Posts: 3,246	Can't offer any advise but hope you manage to get it sorted __________________ Me DH DD (16) DD (13) DD (2)

10-14-2012, 03:34 PM	#7
bibbidibobbidiboo07 Mouseketeer Join Date: Aug 2007 Location: County Durham, UK Posts: 245	Thanks everyone, all sorted and as you all said no charge. Friendly staff. Phew!!!!

10-14-2012, 04:22 PM	#8
PJB71 DIS Veteran Join Date: Jul 2009 Location: Cheshire, UK Posts: 3,246	great news __________________ Me DH DD (16) DD (13) DD (2)

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