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Old 10-02-2013, 03:36 PM   #31
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Disneyland is much smaller, so getting to the kiosk will be easier.

I assume that while there will be a "stand by" accessible line for folks with wheelchairs, etc (Like there is now at Peter Pan, Pirates, Space, etc), that people with a DAS would go to the "front" of the wheelchair line. (Assuming I get a DAS card...) Whether or not I had a wheelchair, rather than waiting in that awful line at Peter Pan or Space (neither of which I can handle most of the time) I will be waiting somewhere safe, and then I will be with the next group of wheelchairs sent down to the ride at Space Mountain. I assume that people who physically can will be sent in the FP entrance of as many rides as possible.

This part is unconfirmed - there may be attraction return time cards given out for people with wheelchairs at the big rides, but that will just result in a queue of folks in wheelchairs who have "waited their turn" who will be very upset if people with a DAS are pulled in ahead. At the same time, the point of the DAS is that some people cannot wait in these queues that would form...

It is going to be complex, and I know there will be a learning curve. The best thing we can do is be patient and polite.
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Old 10-02-2013, 04:03 PM   #32
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I can see it will definitely be a wait and see for many of us. It would be an interesting idea to have a separate mobile assistance line from a DAS line. Some areas of the park (think fantasyland) there is little room for two separate lines at each ride.

It sounded like they are going to make DAS users use the same alternative lines as before, which would translate to the same line offered wheelchairs at non-accessible lines without needing the DAS. This thread is the first where someone has mentioned that DAS users would be given any priority over wheelchair guests at these lines. It does seem odd that anyone in a wheelchair can simply be redirected to the alternative line without any of the additional wait time that the DAS user must have. Since they are not required to have a DAS as well, then the simple redirect at those rides would be like they still had the old style GAC.

Whew, you are right though, there are many ins and outs. Hopefully the transition will not be too rough on cm's and guests alike.
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Old 10-02-2013, 04:42 PM   #33
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Originally Posted by HappiestHaunt View Post
I can see it will definitely be a wait and see for many of us. It would be an interesting idea to have a separate mobile assistance line from a DAS line. Some areas of the park (think fantasyland) there is little room for two separate lines at each ride.

It sounded like they are going to make DAS users use the same alternative lines as before, which would translate to the same line offered wheelchairs at non-accessible lines without needing the DAS. This thread is the first where someone has mentioned that DAS users would be given any priority over wheelchair guests at these lines. It does seem odd that anyone in a wheelchair can simply be redirected to the alternative line without any of the additional wait time that the DAS user must have. Since they are not required to have a DAS as well, then the simple redirect at those rides would be like they still had the old style GAC.

Whew, you are right though, there are many ins and outs. Hopefully the transition will not be too rough on cm's and guests alike.
I just see no way other than having guests with a DAS card go in front of the wheelchair accesssible queue...

Say I have a DAS card, in addition to my full-time wheelchair use (not something I can stand up from). I get my DAS Return Pass, wait the 75 minutes for my turn on Space Mountain, and then go to the exit of the ride, the only accessible entrance.

It would be not only unfair, but actually illegal, to make me go to the back of the wheelchair queue, which (for Space) is usually about as long as the stand-by queue. It would be illegal to make me wait twice.

And for a ride like Pirates, with that horrible overflow queue in the middle of NOS, there is no way I can wait in that - that is WHY I am getting the DAS card in the first place. (again, assuming I get one).

I cannot safely wait in queues like that... that is the reason for the DAS card. So I assume that they will be pulling people who have waited their turn already, and not making us wait twice. Especially since the reason a lot of people will be getting the DAS will be to avoid waiting in the sun in the middle of the stimulation of Fantasyland.

And I really do not think that most of Fantasyland will be included in the DAS system - there is almost never a wait for the alternate entrances/accessible entrances for anything but Dumbo, Peter Pan, and Alice in Wonderland. Also Small World, but that is outside the "classics" area and has room. Those are the only attractions I expect to have the DAS o a regular basis from Fantasyland.

I am not sure how DAS will be handled at the rest, but I would not be surprised if the person would just show their DAS ID card to go in the exit of Snow White - there is never a line for this.

Also, I think there will be FAR fewer people issued a DAS ID than people think - it will definitely be FAR fewer than the number of GAC cards issued today. So it would not be impossible for the people waiting with wheelchairs, especially since only parties with a wheelchair user would delay their ride entry. A DAS user who did not have a mobility device would just get on, and not count toward that "number" of wheelchair users allowed on a ride at a time.

I think a lot is going to depend on crowd levels but if I already went to City Hall, got a DAS ID, went to a kiosk/ride, got a Return Time for Pirates, and then got to the ride and was told that because I had a wheelchair, I had to wait in the back of the line (in the sun, in the mob, all the things I must avoid)... there would be words. Polite, but insistent words, that I had already waited my turn...

I don't know quite how they will handle it, but I do know sending the person to the back of the wheelchair line may be putting that person directly into the place they needed to avoid.
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Old 10-02-2013, 09:58 PM   #34
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so katy, do you think they will have accomodations after oct. 9 for sitting in front of shows? thanks! we'll be there for3 days before the change, then there for 3 days after. figures...
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Old 10-02-2013, 10:45 PM   #35
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Originally Posted by smidgy View Post
so katy, do you think they will have accomodations after oct. 9 for sitting in front of shows? thanks! we'll be there for3 days before the change, then there for 3 days after. figures...
What has been written in most places I have read is this quote:

-Guests needing Front Row Seating will not need a DAS. Attraction based procedures and accommodation will be used.

This means that each attraction where front row seating is available will have a procedure for how to handle that need.

I know that at WDW, there were people who had gotten a GAC for front row seatng, but found that just telling the CM greeter what they needed actually worked better than the stamp. In some cases, front row much not be the best seating for a particular person's issues, so they needed to explain anyway.
So, that may be part of what they are planning as part of the attraction based procedures.
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Old 10-02-2013, 10:53 PM   #36
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Originally Posted by smidgy View Post
so katy, do you think they will have accomodations after oct. 9 for sitting in front of shows? thanks! we'll be there for3 days before the change, then there for 3 days after. figures...
I do not think there will be a DAS card or anything involved in this part. I think you would just approach the CM at the entrance to any show (I am trying to think of which shows have you line up beforehand - Aladdin, Muppets, and Magical Map. Capt Eo. Fantasy Faire, too, if you want to see a show).

I would just go early to the show (for example, Mickey and the Magical Map opens the house somewhere around 25 minutes early, so if you got there 10 minutes before show time, it would not matter what GAC you had, those seats were long since full). Go early, tell a CM that you have a vision impairment (? I am not sure what else gets you front row) and that you need to sit in the front row to be able to see anything.

For Aladdin and Magical Map, I would plan on getting there at least 30-40 minutes before the show. Like I said, Magical Map opens the house 25 minutes before showtime, and Aladdin opens closer to 15 minutes before.

For Muppets it is continuous shows, and there is always a CM at the line entrance, and where you go into the pre-show. There is also usually a CM in the preshow area. I would tell the first CM you encounter, and they should be able to help you. It is a 3D movie, so much of it makes so difference where you sit, but they should be able to direct you to the front.

Capt Eo is the same, with continuous shows, so again just talk to the CM when you get there and they should be able to help you.

Fantasy Faire's Royal Theatre has very cute shows, Tangled in the morning and Beauty and the Beast in the afternoon. These shows can fill up fast. The front part of the seating area is filled with carpet circles, and kids and some adults sit on the floor in front of the stage. There are benches in back of these - again, just talk to the CM early (when I go to see the sign language interpreters, and need a certain spot, I generally check in about 30 minutes prior, basically at the end of the show before). Just tell them you have a vision impairment (or whatever) and need to sit in the front row. They will generally do their best.

This show fills up every time, even on non-crowded days, so there may already be a long line when you get there. I would plan an extra "show" as padding - that is, try not to go to the last Tangled show if seeing it is a must. That way if the line for the 12:15 Tangled is too long for the CMs to accommodate you when you arrive, they may be able to say "Plan to come back for the 1:30 show" and then they will reserve seats as soon as the previous show clears. I sincerely hope that you will not need to do this, but I tell people who have no disability/special need to do this, because these shows can be very popular and it is a *very* small space. It fits maybe 200 people, including those sitting on the floor, while the other theatres I mentioned fit closer to 1800 people.

Billy Hill and the Hillbillies is in the Big Thunder Ranch arena right now, and there is no seating control - people just come and go as they please. In this case, just get there about 20-30 minutes early, and if need be ask a CM to help you. Generally you do not need to see much for this show as much as hear it, so you should do okay.

I completely forget It's Tough to be a Bug exists, and I almost never see people go in there. I have never been in the theatre, so I can tell you nothing about it (sorry) but I am sure a CM can help you. It is continuous like the other two 3D shows, so there should not be a problem.

I guess the rule of thumb for the 3 theatres (Aladdin, Magical Map, and Fantasy Faire Royal Theatre) is get there early! I say about 30-40 minutes early, or even stop by the theatre earlier in the day and ask what you should do (especially with Aladdin). And this goes for both the GAC and DAS system! Even though you will have a card for the GAC days, and will need to tell people on the DAS days, you will still need to get there early.

For the continuous shows (Capt Eo, Muppets, and ITTBAB), speak to the first CM you see, and they will direct you from there.

Unfortunately, for the nighttime shows and fireworks, the GAC never helped anyway. There has never been a "front row" section for Fantasmic or World of Color, although speaking to a CM cannot hurt - they may have a suggestion for the best place to sit/stand.

I know this was very long, but I hope it helped some. I was hoping to answer as many questions as I could anticipate about vision impairment/front row GACs and shows in theatres. Hope this helps!
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Old 10-03-2013, 12:18 AM   #37
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I added this to the "suggestions" post (Post #4), but I wanted to add it to the end of the thread, so all those subscribed will get the added info.

If you have a smartphone or tablet, download Disney wait times apps. Rumor is that CMs will be using "My Disney Experience" app for WDW. It is unknown exactly which app will be used for Disneyland, though the names "Disney Parks" (like the one for WDW, but for other Disney Parks) and "Disney Mobile Magic." It cannot hurt to have other wait time apps on your phone, especially as they all have different capabilities (menus, etc).

Apparently you cannot get the ride times for the "official" Disney apps until you are in the park, so you must have your GPS enabled. Having the other wait times apps will give you an idea of what to expect before you even get to the parks. Having this will keep you from going all the way to a ride only to find out it is down, or that the wait time is too long for you. This should help people plan, and take away a little of the unknown from your day.

This will keep people from going all the way across the park only to find that the wait time for the desired is too long to wait. This will let you check for the ride with the wait time that works best for your current schedule and the wait times for the rides/shows surrounding it. If you know you are about to take an hour to eat, then look for a ride you desire with a very long wait time. If you happen to see a "must do" with a short wait time at that moment, then you can snag a Return Pass.

There are several apps out there that are free or low cost. Other than the official Disney ones, the wait times app that I like the best is "MouseWait" - there is one for WDW and one for DL.

This is just one more tool available to help people be able to plan a little better.
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Old 10-03-2013, 12:38 AM   #38
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thank you SO MUCH sue and katy!!! it does help. I love the "forgot to be a bug exists" we feel the same way about cpt. eo. and now that nebo can't see 3 D much anyway...
we always manage to get in the front for nemo the musical anyway.but we know the "drill there,.and beauty and the beast.and lion king. we are newbies to DL, though, and ALladin is a must do. (nebo loves the schmaltzY musicals, and he doesn't care if someone takes his "man card"..
we just want to see some of the cool stuff at DL that they dont' have at WDW (we have never been there) um.. while he still can... (let's just say his vision isn't going t get any better, and leave it at that. that's the "mantra" in our household right now.....)
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Old 10-03-2013, 12:44 AM   #39
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we have an early dinner reservation for 8 (maybe 6 now) fop big thunder ranch bbq.(for my bday dinner) will we be seeing the billy hill and the hlbillies? sounds fun!
we are SO fish out of water. over 20 trips to WDW, and first at DLR! exciting!
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Old 10-03-2013, 07:43 AM   #40
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Billy Hill and the Hillbillies will be performing at the Ranch Round Up behind the eatery and the petting zoo. So you can go see them, but your Big Thunder Ranch meal will not include them. There is some nice small entertainment offered at the BBQ,that is themed to the Ranch. Im sorry, the name escapes me now, but its usually a guitar player and a singer sometimes a piano player.
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Old 10-03-2013, 09:10 AM   #41
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Quote:
Originally Posted by KPeveler
I added this to the "suggestions" post (Post #4), but I wanted to add it to the end of the thread, so all those subscribed will get the added info.

If you have a smartphone or tablet, download Disney wait times apps. Rumor is that CMs will be using "My Disney Experience" app for WDW. It is unknown exactly which app will be used for Disneyland, though the names "Disney Parks" (like the one for WDW, but for other Disney Parks) and "Disney Mobile Magic." It cannot hurt to have other wait time apps on your phone, especially as they all have different capabilities (menus, etc).

Apparently you cannot get the ride times for the "official" Disney apps until you are in the park, so you must have your GPS enabled. Having the other wait times apps will give you an idea of what to expect before you even get to the parks. Having this will keep you from going all the way to a ride only to find out it is down, or that the wait time is too long for you. This should help people plan, and take away a little of the unknown from your day.

This will keep people from going all the way across the park only to find that the wait time for the desired is too long to wait. This will let you check for the ride with the wait time that works best for your current schedule and the wait times for the rides/shows surrounding it. If you know you are about to take an hour to eat, then look for a ride you desire with a very long wait time. If you happen to see a "must do" with a short wait time at that moment, then you can snag a Return Pass.

There are several apps out there that are free or low cost. Other than the official Disney ones, the wait times app that I like the best is "MouseWait" - there is one for WDW and one for DL.

This is just one more tool available to help people be able to plan a little better.
Is there an official wait time app for Disneyland that works on newer Android phones? Any of the official apps that include Disneyland day they are not compatible with my Samsung Galaxy S4. I'd appreciate any info anyone has on this.
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Old 10-03-2013, 10:39 AM   #42
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Thank you for your time and effort answering the questions and laying the future plans out easily to understand. Out DD who is autistic has benefited well from the program in the past. I understand why it needed to change. I have concerns she will not understand that we can just walk up there and ride the ride. But we will have to make adjustments. We will be traveling in the end of the month we hope to see some positive posts on how it works for families before us.
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Old 10-03-2013, 10:44 AM   #43
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Quote:
Originally Posted by KPeveler View Post
I added this to the "suggestions" post (Post #4), but I wanted to add it to the end of the thread, so all those subscribed will get the added info.

If you have a smartphone or tablet, download Disney wait times apps. Rumor is that CMs will be using "My Disney Experience" app for WDW. It is unknown exactly which app will be used for Disneyland, though the names "Disney Parks" (like the one for WDW, but for other Disney Parks) and "Disney Mobile Magic." It cannot hurt to have other wait time apps on your phone, especially as they all have different capabilities (menus, etc).

Apparently you cannot get the ride times for the "official" Disney apps until you are in the park, so you must have your GPS enabled. Having the other wait times apps will give you an idea of what to expect before you even get to the parks. Having this will keep you from going all the way to a ride only to find out it is down, or that the wait time is too long for you. This should help people plan, and take away a little of the unknown from your day.

This will keep people from going all the way across the park only to find that the wait time for the desired is too long to wait. This will let you check for the ride with the wait time that works best for your current schedule and the wait times for the rides/shows surrounding it. If you know you are about to take an hour to eat, then look for a ride you desire with a very long wait time. If you happen to see a "must do" with a short wait time at that moment, then you can snag a Return Pass.

There are several apps out there that are free or low cost. Other than the official Disney ones, the wait times app that I like the best is "MouseWait" - there is one for WDW and one for DL.

This is just one more tool available to help people be able to plan a little better.
This really sucks for those of us who are from out of the country! Getting a US data plan added to our phones costs a ridiculous amount of money so we just add texting and some US minutes to my husband's phone and leave mine off. Even so, that small addition costs us $40 just for texts and talk time!

I wish DL and DCA would get wifi! I would be more than happy to buy whatever app they used but there is no way I am paying $100 just to find out how long the wait is for Space Mountain!
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Old 10-03-2013, 12:58 PM   #44
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This really sucks for those of us who are from out of the country! Getting a US data plan added to our phones costs a ridiculous amount of money so we just add texting and some US minutes to my husband's phone and leave mine off. Even so, that small addition costs us $40 just for texts and talk time!

I wish DL and DCA would get wifi! I would be more than happy to buy whatever app they used but there is no way I am paying $100 just to find out how long the wait is for Space Mountain!
There are now some pretty good prepaid carrier deals in the U.S., to where as long as you have an unlocked phone, you could put their SIM in and pay what would amount to about $5 a day or so, depending on the carrier you choose and how long you are here. Some require at least a one month commitment, but some even offer daily plans.
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Old 10-03-2013, 03:56 PM   #45
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I have no idea what app Disneyland will officially be using. I can tell you I have the "Disney Mobile Magic" and the "My Disney Experience" (WDW) app for my Samsung Galaxy SIII (S3). So both ARE available on the Android format. I just searched for "Disney Parks" and found them.

I am not sure what is out there for people from out of country, if your phones do not work here.... There are ways to buy smart phones on a "pay as you go" plan, so you just pay for the month you are in Disney.

If you cannot download the official app for whatever reason, or do not like it, or whatever, try non-Disney wait times apps. These will not be what CMs are using, so their return time may be different by a little (usually the wait times are common across the apps), but it will give you an idea.

I know this is not perfect, but I did want to post it as a suggestion and as another planning tool.
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