Originally Posted by dmunsil
You need to call back. Once you have your member #, you have everything you need to access your account over the phone. You can start reserving immediately (assuming your points are loaded). You also have what you need to get the other two pieces of info for setting up your online account (Club ID and activation code).
Just call them and say, "Hi, I'm a new member and I need some help getting my online account set up." They'll ask for your member # and your address, etc. and then they should walk you through the process. They should give you your club ID - the policy is that if you have any one of the following pieces of information, you can get any of the first three:
- Member #
- Club ID #
They can never give out your password, if you have one. But if you have any of the first three, you can get the other two. Just call back until you get someone understands the system and will help you. Don't explain your whole back story, just say you need to get your online account set up.
Thanks I kept at it and finally got in as the above post showed. Thanks for it. I suggest people keep trying. Annoying until it works. There should be a new post on how many days you save calling over and over before Disney actually sends you all the stuff they tell you to wait for.