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Old 04-29-2013, 08:40 AM   #1
CuteAndFluffy
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Lag in confirmation emails?

I made two ADR's this morning (V&A + 'Ohana) and put down credit card confirmation. I didn't write them down immediately (of course.) My browser shut down unexpectedly and I lost the confirmation pages I still had open. I checked my planner on the Disney site and they weren't listed. I also haven't received email confirmation for them.

So...is there a lag in when confirmation emails are sent out? Or will I need to call to see if these ADRs are out there somewhere? I wouldn't worry about it, but since they have my CC attached to them, I am not comfortable with just letting it go.

Thanks for the help!
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Old 04-29-2013, 10:59 AM   #2
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I got my email confirmations quickly -- I could hear the 'ding' in my inbox for the first ADR as I was making the second ADR.

I think I'd call (407) WDW-DINE and ask for the confirmation numbers. They should be able to find them from the phone number you used when you made them and/or a resort confirmation number.

Good luck!
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Old 04-29-2013, 11:27 AM   #3
momto2inKC
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I made my ADR's yesterday and immediately received confirmation emails after each one. They also show up when I sign in to My Disney Experience.
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Old 04-29-2013, 12:57 PM   #4
heatherbynum
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The emails this morning for me were a little laggy.
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Old 04-29-2013, 05:48 PM   #5
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I ended up calling. The CM was super helpful and checked every way we could think of. Nothing in record (super odd).

I must have missed the final confirmation screen. Can't figure out any other way it happened.
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Old 04-29-2013, 07:37 PM   #6
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Quote:
Originally Posted by CuteAndFluffy View Post
I ended up calling. The CM was super helpful and checked every way we could think of. Nothing in record (super odd).

I must have missed the final confirmation screen. Can't figure out any other way it happened.
Oh no! Were you able to reschedule the two ADRs over the phone with the CM?

Sent from my iPad using DISBoards
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Old 04-29-2013, 09:36 PM   #7
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I didn't even try. One was V&A, so I would have had to talk to another person. The other was breakfast at 'Ohana. I figured it was better for me to mentally regroup than to try and make decisions on the fly.

Still can't figure out how I did(didn't) do it...
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