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Old 04-15-2013, 03:31 PM   #1906
siskaren
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Originally Posted by GetGlowing View Post
You can look at the maps of the individual buildings on PortOrleans.org to see how the Standard view, Garden View, Water/Pool View, River View are placed in each building and how those buildings are situated in relation to the parking lots. I suppose you could study those maps and request what you thought would be the 'best' standard view available, but it's only a request. Pixie dust upgrades are much less likely to happen on a longer stay. I would upgrade to Garden View if it's that important to you.

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Andre posted a picture here of part of building one that's considered standard view, but there's actually a row of tree separating that side of the building from the parking lot.

Also, based on Andre's maps, there are some rooms in building 3 and 4 that, while they do face the parking lot, are separated from the parking lot by the grounds. Those might be good options if you don't want your room opening directly onto the parking lot.

Last edited by siskaren; 04-15-2013 at 03:38 PM.
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Old 04-15-2013, 06:36 PM   #1907
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I know that it's already been mentioned but I thought that I'd post anyway.....we received a letter today from the General Manager of Disney's Port Orleans Resort regarding our May 21, 2013 stay. The letter read as follows:

Dear Port Orleans Resort-French Quarter Guest,

Thank you for choosing the Walt Disney World resort at your vacation destination.

In order for Disney's Port Orleans Resort to continue to flourish as a magical destination, it is necessary for us to make enhancements from time to time. Therefore, please pardon our appearance as we are currently in the process of refurbishing the French Quarter Lobby for your future enjoyment. We expect the refurbishment to be complete in mid-July.

Please be aware that you may see or hear some of the enhancement work during your stay. We regret any inconvenience this may cause and appreciate your understanding.

Thank you and we look forward to your upcoming stay. If you have any questions regarding your reservation, please contact your original booking agent listed on your confirmation letter.

Sincerely,


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Old 04-15-2013, 06:46 PM   #1908
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Will she not sleep in a regular bed? They will give you bed rails to put on the Queen so she doesn't roll off. Or if you have two adults who each have a bed will she not share with one adult?

Bingo, the second one DH isn't going on this trip - my mom is coming with me, so we will each have one of the beds. Now, realistically, DD will get in bed with me in the middle of the night but I generally don't care for bed sharing with her as a whole :/
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Old 04-15-2013, 08:24 PM   #1909
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Originally Posted by mickeystoontown View Post
I know that it's already been mentioned but I thought that I'd post anyway.....we received a letter today from the General Manager of Disney's Port Orleans Resort regarding our May 21, 2013 stay. The letter read as follows:

Dear Port Orleans Resort-French Quarter Guest,

Thank you for choosing the Walt Disney World resort at your vacation destination.

In order for Disney's Port Orleans Resort to continue to flourish as a magical destination, it is necessary for us to make enhancements from time to time. Therefore, please pardon our appearance as we are currently in the process of refurbishing the French Quarter Lobby for your future enjoyment. We expect the refurbishment to be complete in mid-July.

Please be aware that you may see or hear some of the enhancement work during your stay. We regret any inconvenience this may cause and appreciate your understanding.

Thank you and we look forward to your upcoming stay. If you have any questions regarding your reservation, please contact your original booking agent listed on your confirmation letter.

Sincerely,

*****

General Manager, Disney's Port Orleans Resort
We received the same letter this past Saturday about our stay May 22-27.
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Old 04-16-2013, 06:36 AM   #1910
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Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap in the future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.

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Old 04-16-2013, 06:50 AM   #1911
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Originally Posted by pwdebbie View Post
Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap inmthe future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.
Oh no!! What was wrong with the rooms?

I hope it begins to go better for ya'll.
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Old 04-16-2013, 07:35 AM   #1912
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Originally Posted by pwdebbie View Post
Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap inmthe future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.
Oh no! I'm so sorry but so happy management sent you a little gift! It's the first I've heard in awhile of management trying to do something for guests!

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Old 04-16-2013, 07:44 AM   #1913
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Originally Posted by crazy4wdw View Post
The last time I stayed at POFQ in 2011, I booked standard view but was given a river view room at check-in.
Yea, that happened to us to, the last 2 years...Hoping that it happens again in 9 days!!!
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Old 04-16-2013, 08:22 AM   #1914
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Quote:
Originally Posted by pwdebbie
Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap inmthe future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.
Sorry for your ordeal, but please remember room requests are just requests. There is no guarantee you will get all or any of them.

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Old 04-16-2013, 10:01 AM   #1915
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Quote:
Originally Posted by pwdebbie View Post
Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap inmthe future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.
Sorry to hear that you've had such an ordeal getting a room. Hopefully, the hubby was able to get a really good rest and things are looking up.
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Old 04-16-2013, 11:40 AM   #1916
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Yea they do not guarantee requests, but it was nice they tried moving you three times...
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Old 04-16-2013, 01:45 PM   #1917
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Quote:
Originally Posted by pwdebbie View Post
Here now. Check in was an ordeal, switched rooms three times and still not satisfied but dh was fading quickly (he is invisibly disabled) and he said to just take it. Online check in really messed us up. So, we have none of our requests, including the request for a quiet room so dh can rest. We ended up in a handicap room which we don't need but I love it and will book handicap inmthe future. So much safer for older people! We were sent an "apology" gift tote by management with water and snacks, which was nice.
How did on line check in mess you up? Not that I am a fan of it either. But I'm curious. I found myself downgraded the last time I used it. Note it was the last time I used it, I don't bother anymore.

As others have pointed out, requests are just that, requests. There is no guarantee you will get all or even any of them met.
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Old 04-16-2013, 02:37 PM   #1918
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The problem was that they DID grant my request, lol. I clicked on first floor when doing online check in by mistake. I wanted third floor (which isn't even an option) because it would be quieter. Once clicked, it can't be unclicked. Sending a fax and calling directly did not change things. So we were placed in a first floor connecting room. I was ok ith the room location (building 7) but not the fact that it was connecting. I have read on the DIS comments about how you can hear everything in the next room when they are connecting. Dh would be in bad shape if our neighbors had a crying baby. So I asked for a non-connecting room and explained that noise was an issue and they gave us a pool view room. Not good for midday naps. So they found us a third room - on the corner directly across from the food court. Not quiet at all but dh was starting to fade and he said to just take it. Besides, you can't get any closer to the beignets he loves. That's what sold him on this room. He is napping now as I type. Last night was pretty noisy until about 11, but we are settled in and have no intention of asking to change. I am thinking I should have just been content with the first room.
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Old 04-17-2013, 08:13 AM   #1919
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Originally Posted by pwdebbie View Post
The problem was that they DID grant my request, lol. I clicked on first floor when doing online check in by mistake. I wanted third floor (which isn't even an option) because it would be quieter. Once clicked, it can't be unclicked. Sending a fax and calling directly did not change things. So we were placed in a first floor connecting room. I was ok ith the room location (building 7) but not the fact that it was connecting. I have read on the DIS comments about how you can hear everything in the next room when they are connecting. Dh would be in bad shape if our neighbors had a crying baby. So I asked for a non-connecting room and explained that noise was an issue and they gave us a pool view room. Not good for midday naps. So they found us a third room - on the corner directly across from the food court. Not quiet at all but dh was starting to fade and he said to just take it. Besides, you can't get any closer to the beignets he loves. That's what sold him on this room. He is napping now as I type. Last night was pretty noisy until about 11, but we are settled in and have no intention of asking to change. I am thinking I should have just been content with the first room.
It sounds like they bent over backwards to help but nothing was good enough. I hope the rest of your trip is magical!
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Old 04-17-2013, 11:36 AM   #1920
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Here's my suggestion

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Originally Posted by MeeskaMooskaMickey View Post
Hi

We have booked to stay at POFQ for 14 nights, all very exciting!!

Is it true that unless you pay extra, you will get a view of the car park? I really don't want to look at that for 2 weeks, but can't justify the expense of a garden/pool view room on top of our already scarily expensive holiday!!

I've seen from the map that some buildings are not adjacent to the parking area, would it be worth trying to request one of them or are they only for people who have paid for an upgrade?

Thanks in advance for the advice
We go every year for 9 nights. We are in the same situation; when you stay that long, the little extra for preferred rooms adds up. What I have done is put in a request on my reservation for specific buildings and even specific room numbers (we have been there numerous times so I know which rooms I like). Even when we have not paid for it, they have been wonderful to give me the requested rooms. I always send a letter too about a month before check in reiterating the request and why (the long stay, the need for quiet etc). The couple of times they placed us in terrible locations, the resort was very kind and moved us. But I suggest taking these steps first and you will hopefully get a room you want. Look at the maps and schematics of the property and give them a few options so they can try to accomodate you. Good luck.
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