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Old 02-10-2013, 08:23 PM   #1
SeaSpray


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What does "concierge" consist of on the Fantasy??

If we were to book a category "Concierge Family Oceanview Stateroom with Verandah - Category 00V" on the Fantasy, what services does this give you??

We've done concierge many times at WDW deluxe resorts, but never on DCL. Also, I know that the Fantasy had some changes done to it after the Dream launched, so can anyone tell me the "pros" to the Fantasy?

Any and all info regarding concierge services on the Fantasy, and the improvements to the Fantasy VS the Dream, is greatly appreciated.
Get you off the ship sooner? Palo/Dining in your room? Do they book Palo for you in advance? Etc? What are the actual benefits (snacks in room, etc) as well as the service related benefits (booking Palo for us). We appreciate both types of benefits, but we've never paid attention to concierge on the ships before.


DH and I trying to decide between a 7-night Caribbean on the Fantasy or a Panama Canal on the Wonder.

Thanks!!!
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Old 02-10-2013, 09:22 PM   #2
nikicares
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Concierge on both the Dream and Fantasy the same.

Special seating area at terminal
Special check in area at terminal
1st to Board
Concierge lounge (snacks and soda/water/smoothies for the kids throughout day)
Concierge staff will make your Remy and Palo dinning resv.
Concierge staff will make your Spa appointments
Concierge staff will book your excursions/tours
Concierge has a happy hour (wine/beer FREE) 1 hour before each dinner setting
Snacks in your room, sodas/water...
Concierge only Sun deck (sunscreen included)
Special Character Meet and Greet
Any special needs/requests they will do their best to accomodate
No lines at Guest Services for anything - Concierge will take care of it for you! Check out/ tip arrangements done at Concierge desk
Free 100 Minutes of internet (very SLOW though)
They will also let you borrow a I-Pad for internet use if you didnt bring your own
Special area to pick up your luggage after disembarkation (easier to find)
..... I think that is all I can think of at this time...

Hope this helps in your decision
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Old 02-11-2013, 12:56 AM   #3
Subi WRX
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If you are only a Cat V, no Palo room service. May or may not get dining from MDRs in your stateroom either as there is no table.

You can def get dinner from the MDRs if you are Cat T.

Only place you get Palo room service is Cat R.
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Old 02-11-2013, 01:22 AM   #4
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No MDR delivery if staying in a Cat. V.

Happy Hour was more than wine/beer, lots of hard liquor available as well. DH wanted Guinness and the bartender made sure it was stocked all week. I asked for a couple bottles of Strongbow Cider and they were there the next day.
Smoothies are available all day. They will even add alcohol to the smoothies during the Happy Hours for the adults.
If you are a coffee drinker you will love the specialty coffee machine that is available then the lounge is open.
Snacks in the lounge change throughout the day. We only had the standard fruit bowl in our cabin when we embarked, no other treats were delivered to our cabin since the lounge has food out when it's open.
Cabins were open about 12:45.
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Old 02-11-2013, 04:21 AM   #5
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Thanks for all of the info!!
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~ Polynesian LVC July '10 ~ Polynesian LVC May '08 ~ RCI's 'Explorer of the Seas' Oct '07 ~ Polynesian LVC July '07 ~ Port Orleans Riverside May '07 ~ Disney Magic "Cruising Castaways" Cruise & Polynesian LVC Aug '06 ~ Animal Kingdom Lodge May '06 ~ Polynesian LVC Oct '05 ~ Wilderness Lodge CL & Polynesian LVC July '05 ~ Disney Magic 10-night "Lost at Sea" Hurricane Cruise Aug/Sept '04 ~ RCI Bermuda Cruise '03 ~ Caribbean Beach '02 ~ Grand Floridian LV '01 ~ Caribbean Beach '01 ~ DisneyLand '95 ~ WDW '85,'78,'76 ~
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Old 02-11-2013, 08:17 AM   #6
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We also had treats delivered each night, before bedtime....cookies, brownies or chocolate covered strawberries and milk. This was in the top 3 "favorite things" for the kids.
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Old 02-11-2013, 09:58 AM   #7
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We also got free bags of popcorn if we were going to a movie or show.
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Old 02-11-2013, 10:34 AM   #8
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Additional Q's

I haven't found these so thought I would ask:

1) Is the concierge sun deck a good place to view fireworks?

2) Will the concierge do the laundry for you if necessary? I think you still pay though?

3) Do you get priority disembark from the ship at Castaway Cay? I'm just too lazy to wait in line and want a good spot on the beach if i choose not to get a cabana.

4) Can you request specialty snacks througout the day? I'd love to lounge around the concierge sun deck with a drink in hand an shrimp cocktail in the other. Or perhaps your typical appetziers you get at restaurants/bars. Cheese sticks, etc....
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Old 02-12-2013, 08:41 PM   #9
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Quote:
Originally Posted by lives4vacation1210 View Post
I haven't found these so thought I would ask:

1) Is the concierge sun deck a good place to view fireworks?

2) Will the concierge do the laundry for you if necessary? I think you still pay though?

3) Do you get priority disembark from the ship at Castaway Cay? I'm just too lazy to wait in line and want a good spot on the beach if i choose not to get a cabana.

4) Can you request specialty snacks througout the day? I'd love to lounge around the concierge sun deck with a drink in hand an shrimp cocktail in the other. Or perhaps your typical appetziers you get at restaurants/bars. Cheese sticks, etc....
1. There is a frosted glass surounding the Concierge Sun deck, so I think you may have an obstructed view - maybe even blocked by the stack... Not 100% sure, I typically watch from deck 12

2.Yes they will take your laundry and have it cleaned for you, but you pay the fee. Laundry bag in your room with prices.

3. No priorty disembarkation at any of the ports, that I am aware of.

4.Yes, I typically have a fruit salad on the sun deck while reading and you can arrange to have it delivered to you if you are in the Concierge Sun deck
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Old 02-12-2013, 09:08 PM   #10
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Quote:
Originally Posted by lives4vacation1210
2) Will the concierge do the laundry for you if necessary? I think you still pay though?
This is available to all cruisers, not just concierge. We always send out our laundry and include the cost of it in our vacation budgeting.

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Old 02-12-2013, 09:11 PM   #11
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Quote:
Originally Posted by lives4vacation1210
I haven't found these so thought I would ask:

1) Is the concierge sun deck a good place to view fireworks?.
The concierge lounge (and sun deck) closes at 10pm and the fireworks are not until 1030 or 1045, so you can't watch from there.
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