Originally Posted by tinkbyday
Unfortunately, not all will. They implemented a change a couple of years ago where they wouldn't look them up at all - it seems to be touch and go now. If you haven't experienced, that you have been fortunate. I have had several who would look and several who said they were not permitted.
When I said I've never had that happen, I was referring to the system asking for my pin code, but while we're on the subject...that's weird. How do they expect people to know about a code that they didn't mail or email? If they don't tell you when you ask, why even bother giving the code? On our most recent trip my parents paid and they looked up codes for all 3 families for me. Only my brother had a code and we wouldn't have known about it if I hadn't asked. I've asked about codes at least 5 or 6 times in the past few years and I've never been told they couldn't check. I'm glad, because I would have just hung up and called back to talk to a different CM, lol.