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Old 12-31-2012, 07:24 PM   #1
kylie71
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Help with Avatar, Please!

Hi,
For some reason I cannot get my avatar to work. It has a red "X" in the box... what can I do? I have tried personal pics, and online pics... also tried uploading from Smugmug. I have posted avatars before........ what am I doing wrong?
Thanks!
Lori
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Old 12-31-2012, 08:40 PM   #2
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What format of picture are you using? Also check the size.
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Old 12-31-2012, 10:54 PM   #3
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Lori, contact Mary Jo (moderator) she may be able to help. i noticed other people have been having problems with their avatars not showing.
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Old 01-01-2013, 07:58 AM   #4
kylie71
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Thanks Mikey, I will ask her. Have tried everything.
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Old 01-01-2013, 02:11 PM   #5
kylie71
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Weird that I can post pics though........ very frustrating!
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Old 01-01-2013, 02:26 PM   #6
kylie71
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Will let me use a pre-selected one from DIS only.....
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Old 01-01-2013, 05:27 PM   #7
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Oh man, I uploaded my own years ago.....I can't remember how to do it but I know it was doable. Let me try to remember.
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Old 01-01-2013, 05:33 PM   #8
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Lori, i dont think you are doing anything wrong, there are several threads about this on the DIS tech support forum. other board users are having the same problem.
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Old 01-01-2013, 07:23 PM   #9
kylie71
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Great, Thank You Mikey! I did PM Mary Jo, I hope for a resolution soon.
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Old 01-02-2013, 08:37 AM   #10
kylie71
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Somehow my setting we're messed up. I had to convert to JPEG from BITMAP.... now I can post avatars again....
Thanks for your help.
Lori
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