Cricut won't power up???? - The DIS Discussion Forums

PRINCESS VIJA · 12-13-2012, 08:35 PM

Hi everyone,

I am just devastated. I got a Cricut expression last year, I used it just a few times and have now brought it out to use for my DS's Eagle Scout scrapbook. It won't power up! The power button lights up, but that's it. any suggestions?

I'm just so sad that we spent so much money on it, barely used it, and now it won't work.

arcurioa · 12-13-2012, 10:24 PM

The same thing happened to me when I tried to install Cricut Craft Room. Try calling Customer Service and see if they can help you fix it.

I have never taken the time to call, but I hear good things and they have helped me with a few other problems.

dacky041208 · 12-14-2012, 07:46 AM

This happened to me right when I promised to make tags for my best friend's wedding shower...although, nothing powered up at all. I called customer service and they were AMAZING. Luckily I was able to problem solve (a friend had the cricut expression and let me borrow her power cord) and asked it purchase a new cord and instead they mailed it -express mail bc of my time crunch- and covered all costs.

Definitely call them. They are very willing to keep their customers happy.

Here is their contact info:
Monday - Friday 7 a.m. - 6 p.m. (MST)
Cricut® support: 801-932-1144
toll-free service phone: 877-7CRICUT

Good luck!

PRINCESS VIJA · 12-16-2012, 07:29 AM

thanks for the advice

BCV2003 · 12-21-2012, 02:29 PM

They were very helpful to me too when my machine quick working. I was two years out from purchase date, clearly out of warranty, and they replaced my machine with a refurbished unit which looked like new!

12-13-2012, 08:35 PM	#1
PRINCESS VIJA BL6 Blue Team Captain WISH Biggest Loser/BL I Viva Latvia! Future teacher, destined to touch young hearts and minds Aced her PPSTs Join Date: Feb 2001 Posts: 7,076	Cricut won't power up???? Hi everyone, I am just devastated. I got a Cricut expression last year, I used it just a few times and have now brought it out to use for my DS's Eagle Scout scrapbook. It won't power up! The power button lights up, but that's it. any suggestions? I'm just so sad that we spent so much money on it, barely used it, and now it won't work. __________________ Special Magical Moments! Dec. '03 Magical Family ~ Opened MK June '06 First Family of Tomorrowland ~ first on Buzzlight year and 30 fastpasses received! Oct. '07 DD woke up Tinkerbelle Oct. '07 Won Dream Fastpasses Oct. '08 First Family at Epcot Character Meet and Greet Oct. '08 Magical Family ~ Opened MK Aug. '09 Magical Family ~ Opened Disneyland Park

12-14-2012, 07:46 AM	#3
dacky041208 DIS Veteran Join Date: Jun 2007 Location: Lancaster, PA Posts: 1,897	This happened to me right when I promised to make tags for my best friend's wedding shower...although, nothing powered up at all. I called customer service and they were AMAZING. Luckily I was able to problem solve (a friend had the cricut expression and let me borrow her power cord) and asked it purchase a new cord and instead they mailed it -express mail bc of my time crunch- and covered all costs. Definitely call them. They are very willing to keep their customers happy. Here is their contact info: Monday - Friday 7 a.m. - 6 p.m. (MST) Cricut® support: 801-932-1144 toll-free service phone: 877-7CRICUT Good luck! __________________ Expecting Baby Dacky- August 2013! -2 weeks at AKL, thanks DVC! 6/19-7/2/2011 Pictures/Video: Part 1 Part 2 -Pixar Weekend at ASMu 5/12-5/16/2011 -First Time during the holidays at PC!! 11/18-11/22/2010 -First DVC Trip to SSR 7/29-8/7/2010 -1st Anniversary Trip at AKL 6/23-6/30/2009 -2 week Disneymoon at CSR 5/28-6/11/2008

12-16-2012, 07:29 AM	#4
PRINCESS VIJA BL6 Blue Team Captain WISH Biggest Loser/BL I Viva Latvia! Future teacher, destined to touch young hearts and minds Aced her PPSTs Join Date: Feb 2001 Posts: 7,076	thanks for the advice __________________ Special Magical Moments! Dec. '03 Magical Family ~ Opened MK June '06 First Family of Tomorrowland ~ first on Buzzlight year and 30 fastpasses received! Oct. '07 DD woke up Tinkerbelle Oct. '07 Won Dream Fastpasses Oct. '08 First Family at Epcot Character Meet and Greet Oct. '08 Magical Family ~ Opened MK Aug. '09 Magical Family ~ Opened Disneyland Park

12-21-2012, 02:29 PM	#5
BCV2003 DIS Veteran Join Date: Sep 2003 Location: Southwestern PA Posts: 560	They were very helpful to me too when my machine quick working. I was two years out from purchase date, clearly out of warranty, and they replaced my machine with a refurbished unit which looked like new! __________________ Most Recent Trips: December 14-20, 2006 at Boardwalk Villas/Beach Club Villas September 26-29, 2007 Disney's Hilton Head Island Resort December 30, 2007 - January 2, 2008 Animal Kingdom Lodge Villas Concierge January 2-5, 2008 Beach Club Villas September 23-28, 2008 at Beach Club Villas September 25-30, 2009 Old Key West/Beach Club Villas June 20-27, 2010Animal Kingdom Villas/Beach Club Villas October 11-14, 2012 3-Night Disney Dream Concierge sailing to Bahamas October 14-17, 2012 Old Key West Resort FUTURE: October 12-20, 2013 Honeymooning at Aulani

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12-13-2012, 10:24 PM	#2
arcurioa Mouseketeer Join Date: Jul 2008 Posts: 226	The same thing happened to me when I tried to install Cricut Craft Room. Try calling Customer Service and see if they can help you fix it. I have never taken the time to call, but I hear good things and they have helped me with a few other problems.