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Old 09-25-2012, 07:03 PM   #10
belias21
DIS Dad's Club Member #717
 
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Join Date: Sep 2011
Location: Charlotte, NC
Posts: 270

Quote:
Originally Posted by PhillyCPA

Congrats! Could you let me know either here or through PM how you worked your magic to get all of the information from member services? I am calling and they are telling me I have to wait to get my membership number in the mail to get any additional information

I told them I have a contract number and information about the previous member, and still no luck. Maybe I am calling the wrong people?
I called yesterday and followed the prompts to member services, booking a vacation. The guy I got wasn't overly friendly, but he did help a little. I said I had recently closed and was looking to get my member number. He asked for my name and was able find the member number. I asked him what I needed to do in order to register on dvcmember.com - he went and looked up my club ID but said I wouldn't be able to log in until I had my one time activation code. He also said there were no points associated with my account. Told me to call back in 3 days.

Well, I'm impatient so I called back today and got a very friendly lady. I gave her my member number and told her I needed my one time code. She was able to find that and then offered to help me get setup on the website. Points were loaded and everything!

Sounds like it really just depends on who you get. Good luck!
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