Board will not retain my log in

[WebmasterAlex]

Originally Posted by andrewilley

Clearing cookies has done the trick for me, logins are now persistent again. Have to do it on half a dozen PCs/phones/etc now, darn.

Alex: to help people out who are having trouble finding the option, would it be worth adding a link somehwere on the site to clear all local DISboards-related cookies, as wiping all browser cookies always seems a bit drastic to me? Add the same link to the user-login form, with a note saying why people may need to do it.

Andre

Look a few posts above, just clearing some cookies often doesn't work. We go through this every board move and it' always been a cookie issue. It get's better with time

[jenseib]

Chrome isn't working with Dis at all. no way to log in atthis point in time.

And cookies have been cleared on there.

[gschmerl]

I have cleared ALL cookies, saved passwords, etc. and still have to sign in every time I come to this site.
Not a huge deal, but it's a pain.

[TagsMissy]

Originally Posted by WebmasterAlex

Look a few posts above, just clearing some cookies often doesn't work. We go through this every board move and it' always been a cookie issue. It get's better with time

thing is you are also assuming people are using Windows... you need to offer instructions for all the major platforms -- this includes Mac and Linux.

needless to say still having login issues. Clearing cookies is not the only problem occurring and it's getting annoying.

[Missyrose]

Originally Posted by jenseib

Chrome isn't working with Dis at all. no way to log in atthis point in time.

And cookies have been cleared on there.

I was able to clear the cookies in Firefox and have Dis retain my log-in. But I can't get Chrome to work, which is frustrating because that is my browser of choice.

Also, just for info purposes, clearing cookies worked in Firefox on my Windows PC at work and on my Mac at home. Chrome worked on neither.

Alex, if you have any suggestions, I'm open to trying them. Thanks!

[Thumper_Man]

Originally Posted by Missyrose

I was able to clear the cookies in Firefox and have Dis retain my log-in. But I can't get Chrome to work, which is frustrating because that is my browser of choice.

Also, just for info purposes, clearing cookies worked in Firefox on my Windows PC at work and on my Mac at home. Chrome worked on neither.

Alex, if you have any suggestions, I'm open to trying them. Thanks!

I use a Mac at work, and use both Chrome and Safari. In Chrome, I cleared everything and it seems to be working for me.

[Gilland18]

I also am having problems with the DIS boards losing me while I am reading. However, today when I came to DIS, using my bookmark I always use, I was already logged on but it wasn't my account. I could have posted stuff in their name or messed around in their personal info. This seems like more than the typical problems when changing servers.

[WebmasterAlex]

Originally Posted by Gilland18

I also am having problems with the DIS boards losing me while I am reading. However, today when I came to DIS, using my bookmark I always use, I was already logged on but it wasn't my account. I could have posted stuff in their name or messed around in their personal info. This seems like more than the typical problems when changing servers.

What time was that?

[klmall]

Same for me on Chrome! Clearing cookies hasn't worked.

And since I'm not getting any response elsewhere; will someone once and for all tell us if lost "post counts" will be restored?

I know it's not a big deal but I lost the 450 or so posts from between Friday night and Monday mid-morning.

If they can't be restored to my count, fine! Just tell me.

As it stands now, I'm afraid to post any significant number because there might be another "restore" and I'll lose the count again.

Call me obsessive but I keep track of things.

Thank you,
Kathy

[gschmerl]

As I stated before...I cleared all my cookies and cleared all my saved passwords, etc.
Staying logged in is OK on Firefox, but I still can not stay logged in on Explorer 9 which is what I use 99.9% of the time. It really is becoming a PITA!

[Gilland18]

Originally Posted by WebmasterAlex

What time was that?

Just a few minutes before that post. Probably 15 minutes or so?

[Simba's Mom]

I think I figured out how to "delete cookies" (Google is a wonderful thing). Now lets see if it works.

[klmall]

I finally cleared my Google Chrome problem by also cleaning out my "Auto Fill" options though that doesn't make sense at all. I work at a Help Desk with Procedural and Technical computer stuff and I know that shouldn't have been necessary but it did the work! I hated doing so but it did the trick!

And thanks again Alex for answering my question in the other thread!

[gschmerl]

Originally Posted by klmall

I finally cleared my Google Chrome problem by also cleaning out my "Auto Fill" options though that doesn't make sense at all. I work at a Help Desk with Procedural and Technical computer stuff and I know that shouldn't have been necessary but it did the work! I hated doing so but it did the trick!

And thanks again Alex for answering my question in the other thread!

Didn't work the first time I tried, but now things seem back to normal. I really hated having to wipe everything out though.
Thanks Kathy!

[WebmasterAlex]

Originally Posted by gschmerl

Didn't work the first time I tried, but now things seem back to normal. I really hated having to wipe everything out though.
Thanks Kathy!

I TOTALLY get the PITA factor but this happens every time we move the boards and it's the only answer we have found