*** If you are Not Fully Registered/Unable to post on any other boards

[lovetoscrap]

Originally Posted by mermaids1960

About a week ago, I have started to listen to the podcasts and soooo want to be a member here

Please answer the questions that I asked you above this post so I can try to help you.

[Kajunswty]

Originally Posted by lovetoscrap

Where are you trying to post that you are getting this message? There does not appear to be anything wrong with your account. It would say Registered User under your username if it was deactivated due to the email change.

originally i was trying to post under resorts but this morning i tested the budget board and that won't work either.

any help / advise would be appreciated

[lovetoscrap]

Originally Posted by Kajunswty

originally i was trying to post under resorts but this morning i tested the budget board and that won't work either.

any help / advise would be appreciated

I am stumped. I have sent a message to our webmasters so hopefully they can figure it out.

[lovetoscrap]

Originally Posted by Kajunswty

originally i was trying to post under resorts but this morning i tested the budget board and that won't work either.

any help / advise would be appreciated

Okay, the problem is because you changed your email. Do you still have access to the original (or whatever you changed it from) account? If you do please look for an email from the DISboards with an activation link.

If you don't have that email or don't have access to that account then you need to send and email to support@wdwinfo.com and provide your username, old email address and new email address and and explanation of what the problem is. A new activation email should be sent to you. If you don't receive it within a few days let me know. Be sure to check your Spam/Junk box.

[Hawk Fan]

Hello. I can't remember if I clicked on the registration email or not, since I registered 3 years ago. I would like to post. Thanks.

[lovetoscrap]

Originally Posted by Hawk Fan

Hello. I can't remember if I clicked on the registration email or not, since I registered 3 years ago. I would like to post. Thanks.

Please follow the instructions in the first post on this thread to have the registration email sent to you.

[toocruisin']

Hi I believe that I am a fully registered user, but maybe the fact that I have two e-mail addresses that I frequently use is causing a problem.

Can you help me activate my account as we are booked on a Disney Cruise for 2012 and I'd like to participate on the Boards.

Thanks, Paul

[lovetoscrap]

Originally Posted by toocruisin'

Hi I believe that I am a fully registered user, but maybe the fact that I have two e-mail addresses that I frequently use is causing a problem.

Can you help me activate my account as we are booked on a Disney Cruise for 2012 and I'd like to participate on the Boards.

Thanks, Paul

Please follow the instructions in the first post of this thread and send an email to support@wdwinfo.com.

[toocruisin']

Originally Posted by lovetoscrap

Please follow the instructions in the first post of this thread and send an email

Hi lovetoscrap, I wrote to the support address, providing the required information, and haven't heard from anyone; are you guys mad at me? Happy Easter!! Paul

[lovetoscrap]

Originally Posted by toocruisin'

Hi lovetoscrap, I wrote to the support address, providing the required information, and haven't heard from anyone; are you guys mad at me? Happy Easter!! Paul

Not mad. It is a holiday time with Spring Break and Easter so it may take a little longer. Since your issue was with 2 email addresses that could also be causing a problem.

Do you know what email account you REGISTERED on the DIS with? And is that same account still the one that is listed in your profile or have you changed it?

The email that you will receive the activation email too will most likely be the original one you registered with. If you no longer have access to that one then you will need to explain that in your email to Support and let them know what the current account is. And of course you need to check your Spam/Junk box to be sure it isn't getting caught up there.

Send another email to Support (with the actual email addresses) and also let me know what the situation is with your email address (you don't need to post the actual addresses here publicly, just explain what you mean by using 2 addresses) so I can also let Admin know.

Sorry it is taking so long.

[toocruisin']

Hi lovetoscrap, I sent a second e-mail to the support administrator with the email address that i used to register. I really appreciate your help. I guess what I don't understand is what difference it makes as to which e-mail address the activation message goes to? I'm using the same sign-on name and password that I've had for a couple of years, and in today's world folks have many e-mail addresses and change or deactivate them frequently (i.e., work related, g-mail, yahoo, aol, etc.). If the email addresses that I have provided to the administrators don't match with the initial registration address, just let me know. Thanks, Paul

[lovetoscrap]

Originally Posted by toocruisin'

Hi lovetoscrap, I sent a second e-mail to the support administrator with the email address that i used to register. I really appreciate your help. I guess what I don't understand is what difference it makes as to which e-mail address the activation message goes to? I'm using the same sign-on name and password that I've had for a couple of years, and in today's world folks have many e-mail addresses and change or deactivate them frequently (i.e., work related, g-mail, yahoo, aol, etc.). If the email addresses that I have provided to the administrators don't match with the initial registration address, just let me know. Thanks, Paul

AFAIK it is a security measure. They will only send the activation email to the email that is on the account. So usually that is the one you registered with. If someone changes their address to address B then a confirmation email is sent to address A to make sure that it is the correct user making the change. It is a way to protect your account. If there are ever problems then we can also work with you to get you active.

Give them a day or two and I will keep checking back also to make sure you get activated.

[TenPast10]

...but it was just easier to start up with a new screen name, and I was able to post immediately so its all good. My preference is to use the same screen name as I use on other boards so my friends could locate me, but it seems like trying to do so wasn't worth the effort. Paul (a/k/a toocruisin')

[thehowells]

hello: i can seem to post on any board i have tried, but i'm unable to add attachments?

[lovetoscrap]

Originally Posted by thehowells

hello: i can seem to post on any board i have tried, but i'm unable to add attachments?

No one is able to add attachments. Please take a look at the FAQ and the Video Tutorial threads for information on posting photos.