Rac for Southwest Air at Pop Century - The DIS Discussion Forums

bridgewaterduo · 06-27-2009, 01:02 PM

Understand the Pop Century Resort is running a trial using RAC for Southwest Airlines

. Has anyone been there and used this option? Is it still going on? Thanks for any info.

Stitch2007 · 06-28-2009, 09:30 AM

I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it.

disney4us2002 · 06-28-2009, 06:44 PM

Quote:

Originally Posted by Stitch2007

I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it.

We stayed at Pop 6/15-6/25 and flew Southwest both ways. There was no indication at Pop that the SW RAC was a trial. It is listed on the slip they put in your room explaining how RAC works and the baggage fees with the various airlines. We experienced no problems whatsoever. We checked out at 9:45am with a full day to kill as our flight left mco at 9:10pm and Luggage Services stored our carry-ons and RAC took our bags and we picked them up at Balt/Wash at 11:30pm. Worked exactly as it should. We were very happy to be at Pop for that reason. We picked up other guests at POR on our way to mco and they had to bring their luggage.

squirrel · 06-28-2009, 07:05 PM

That's great news. I hope Southwest is continuing this in October when I'm there!

PrincessGracie · 06-28-2009, 09:17 PM

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

robandkelly13 · 06-29-2009, 08:54 AM

Quote:

Originally Posted by PrincessGracie

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

ME TOO!

pooch · 06-29-2009, 04:21 PM

I assume you still have to check in with SWA 24 hrs in advance to get your boarding pass. How do you then check in w/RAC. Do you just give them your bags & show your boarding passes (if you've already printed them). Do they print them for you? Just the fax please!!!

bzzelady · 06-29-2009, 05:16 PM

Quote:

Originally Posted by PrincessGracie

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

I'm quite certain that the airport hopes it works, too

disney4us2002 · 06-29-2009, 05:46 PM

Quote:

Originally Posted by pooch

I assume you still have to check in with SWA 24 hrs in advance to get your boarding pass. How do you then check in w/RAC. Do you just give them your bags & show your boarding passes (if you've already printed them). Do they print them for you? Just the fax please!!!

What we did was to check in with our iphone 24 hrs in advance but couldn't print the passes. When we took our bags to RAC, we had to show the adult id's and then they printed the boarding passes and off we went to enjoy our last day at WDW.

tessiesevin · 06-29-2009, 07:19 PM

WOW we will be there in Sep. It has been so much of a hastle for me and DD to bring all of our luggage(4 bags stroller and a 7 year old ) on the bus and around the airport. This will be so much easier for me!!! My flight doesn't leave untill 7pm which gives me a full day expecially not having to worry about luggage!!!

pooch · 06-30-2009, 08:18 AM

Quote:

Originally Posted by disney4us2002

What we did was to check in with our iphone 24 hrs in advance but couldn't print the passes. When we took our bags to RAC, we had to show the adult id's and then they printed the boarding passes and off we went to enjoy our last day at WDW.

that would be so nice! Always fly SWA (although we have Delta down - price was too good to pass up) & have to drag bags to check in at MCO. It would be so lovely to just get on the bus w/my carry-on (and sandwiches from EOS for the airport nosh) and not have to deal with the bags. Hope the trial is still going on in Sept!

Candy30 · 06-30-2009, 02:40 PM

What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier.

pooch · 06-30-2009, 02:47 PM

Quote:

Originally Posted by Candy30

What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier.

RAC is Resort Airline Check-in (or something similar). You can check in for your flight & check your bags right at the resort rather than the airport for the trip home. They take the bags & you don't deal with them again til you get to your home airport. SWA has never participated in this particular perk. I think the reason has to do with the 24 check in thing but don't quote me on that. Anyway, apparently SWA is doing a trial on this program @ Pop Century only.

Ok, that's all I know. I'm sure someone else will fill in the gaps (and inaccuracies!).

Pooch

swabikedude · 06-30-2009, 03:39 PM

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

dznyacct · 06-30-2009, 10:53 PM

Quote:

Originally Posted by swabikedude

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

Just have to tell you that I LOVE, LOVE, LOVE SWA

. I used to fly either SWA or AirTran out of Indy, but I finally got sooo frustrated with AirTran ALWAYS changing my flight (multiple times) and flights never leaving on time, that I now will only fly SWA. They have AWESOME customer service and no charge for checked bags is wonderful . Everyone I have ever dealt with at SWA is so nice and very customer service oriented. My parents are in their 80's and are snowbirds in Florida. I am their "travel agent" and they will only fly SWA because of their great customer service. My dad has difficulty walking and the wheelchair assistance is very much appreciated.

06-27-2009, 01:02 PM	#1
bridgewaterduo Earning My Ears Join Date: Apr 2009 Location: Bridgewater, VA Posts: 39	Rac for Southwest Air at Pop Century Understand the Pop Century Resort is running a trial using RAC for Southwest Airlines. Has anyone been there and used this option? Is it still going on? Thanks for any info.

06-28-2009, 09:30 AM	#2
Stitch2007 Mouseketeer Join Date: Jul 2008 Location: Connecticut Posts: 138	I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it. __________________ Me , DH, Luke

06-28-2009, 07:05 PM	#4
squirrel DIS Veteran Join Date: Aug 1999 Location: Chilliwack, BC, Canada Posts: 9,694	That's great news. I hope Southwest is continuing this in October when I'm there! __________________ All Star Movies September 1999 PO + DCL November+December 2000 DLR (BWPPI) September 2007 WDW (Pop) Sept. 5-19 2008 Free Dining WDW (Pop) Oct. 1-15 2009 Free Dining WDW (Pop) Sept. 30-Oct. 14 2010 Free Dining WDW (Pop-BC) Sept. 29-Oct. 13 2011 Free Dining Wonder and DLR (BWPPI) Sept. 10-20 2012 POP's Last Minute Fridge Swap - click here -booed by chocovrdmicears

06-28-2009, 09:17 PM	#5
PrincessGracie Mouseketeer Join Date: Sep 2006 Location: Millersville, MD Posts: 225	i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!! __________________ Katie Scott Grace 02-29-04 Gavin 05-05-06 Griffin 01-14-09 ________________ 1988--Polynesian 1990--Grand Floridian 1992--Yacht Club 1994--Yacht Club May 2003--Off-site December 2005--Beach Club Villas December 2006--Beach Club Villas December 2007--Beach Club Villas February 2008--Grand Floridian (DD "1st" Birthday...she was born on LEAP DAY!!) January 2010--Beach Club Villas November 2011--Beach Club Villas

06-29-2009, 04:21 PM	#7
pooch I feel so special now!! Join Date: Jul 2005 Location: enfield, ct Posts: 3,042	so how does this work? I assume you still have to check in with SWA 24 hrs in advance to get your boarding pass. How do you then check in w/RAC. Do you just give them your bags & show your boarding passes (if you've already printed them). Do they print them for you? Just the fax please!!! __________________ POOCH 4/84 Off Site, 10/89 CBR, 9/99 DxL, 8/06 WL, 9/07 Pop, 9/08 POFQ, 9/09 Pop, 9/10 Pop, 8/11 Pop, 5/12 CSR, 11/12 At DD's, 12/13 POFQ IN MEMORY OF MY BELOVED MONORAIL SIGGIE- ALAS, POOR YORICK, YOU EXCEEDED BOARD LIMITS REST IN PEACE

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06-29-2009, 07:19 PM	#10
tessiesevin Mouseketeer Join Date: Feb 2009 Location: Lousisiana Posts: 443	WOW we will be there in Sep. It has been so much of a hastle for me and DD to bring all of our luggage(4 bags stroller and a 7 year old ) on the bus and around the airport. This will be so much easier for me!!! My flight doesn't leave untill 7pm which gives me a full day expecially not having to worry about luggage!!! __________________ ME DH DS DD : pitbull yorkie yorkie

06-30-2009, 02:40 PM	#12
Candy30 DIS Veteran Join Date: May 2000 Location: Pittsburgh, PA Home of the STEELERS!!!! Posts: 723	Rac What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier. __________________ Candy All Star Music Sept 2001 Pop 2009 trip report http://www.disboards.com/showthread.php?t=2291582

06-30-2009, 03:39 PM	#14
swabikedude Loving everything "DISNEY" Join Date: May 2009 Location: Chicago, IL Posts: 65	THANK YOU - great feedback! I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit. But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly! Thanks again for the feedback - happy y'all enjoy the service!!! https://www.southwest.com/cgi-bin/feedbackEntry __________________ Sometime in 2012 - Disneyland Sometime in 2012 - Disney Cruise Line (2nd Cruise) October 2011 - Beach Club Resort/MNSSHP December 2010 - Grand Floridian Resort - Concierge/MVMCP SURPRISE May 2010 - Disneyland!!! February 2010 - Pop Century Resort December 2009 - Polynesian Resort - Concierge/MVMCP June 2009 - Wilderness Lodge / Disney Wonder 4-day October 2008 - POP Century / MNSSHP January 2007 - POP Century - My son's FIRST Disney Trip! Thanks for flying Southwest Airlines

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