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Old 06-28-2009, 03:16 PM   #1
jewell
Mouseketeer
 
Join Date: Feb 2007
Location: In the beautiful mountians of WV
Posts: 311

A Bad thing happened to me at Universal!

I have been posting a trip report and wrote this there as well, but since a lot of people don't read the trip reports, I thought I'd put it here as well.

All week, I had trouble with my fingerprints, sometimes it would take maybe three tries the other couple times it would take 8 or 10 tries, but the people at the ticket booths were always very nice about it, until Wednesday morning!!! I got in a line with a lady probably in her 50's (I wish I had gotten her name and reported her afterwards!), as usual I had problems with my fingerprint. She then started giving me the third degree---why hadn't I written my name on the back of my ticket, I told her I didn't know I had to. She then asked 'didn't any of the people at the ticket booths ask you to sign your name, I told her no. She asked how many days I've been to the parks, I answered Sunday, Monday, and Tuesday and I told her they were having some problems with my finger prints before, so again she said in a very hateful voice 'And none of them asked you to sign the ticket?' I said 'no' and believe me I was being very nice to her. She then said 'well this ticket is non-transferable and how do I know that someone else didn't use this ticket and then give it to you?' I just answered, 'I don't know' again very nicely. She then said 'well, I don't even have to let you in---you know that don't you?' I just said 'yes Maman' she then went on to to ask me who I was with, I pointed to my group of five already in (they had went to other ticket booths to get in), all this time she kept trying to get my fingerprint, and I seriously felt like a criminal! After being there for probably around 3 or 4 minutes she finally let me in.

I had my room key with my name printed on it with me, I wish later I would have said, 'well see my name?' I could go back to my room at RPR and get the copy of the bill where I bought the tickets and I could bring back my drivers license so you could see it's really me'. She acted like she was the Universal Police! After probably spending over $2,000 in Universal, from the price of the hotel, tickets, food, and souvenirs, I felt like I shouldn't be treated that way at a ticket booth!


Now let me add, that was probably the only bad experience I had and it in no way made me not want to go back at some point, but on the other hand. No one should be made to feel like a criminal at a ticket booth.
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