DVC RESALES
DVC RESALES

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Old 04-10-2013, 02:55 PM   #1
mulberrybush
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Strong-armed over use year :(

We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written. We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
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Old 04-10-2013, 03:04 PM   #2
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Originally Posted by mulberrybush View Post
We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written. We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
Did you already purchase the direct sale? You have I believe 10 days to rescind your offer - which I recommend then you can and tell your guide the reason is you want a certain UY and if they cannot provide it you will look at the resale market - let them know it is a priority with you. I bet they will give you your UY or a the least you will put on a wait list for that UY. I have heard they will not give 2 UY out but there is always resale to get around that. I would not want the same resort with 2 UY's it is a pain at the 11 month window very doable just more work. We sold 1 of our SSR contracts because I did not like the different UY and had problems transferring points to make a reservation (an "IT" problem).
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Old 04-10-2013, 03:26 PM   #3
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Originally Posted by mulberrybush View Post
We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written. We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
If you are really set on buying direct, I would call 800 800-9100 and ask to speak to Ken Potrock the new Senior VP. I am sure that he can sell you what you want. He needs to know what's going on.

I would also get a different Guide.

Bill
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Old 04-10-2013, 03:39 PM   #4
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I agree I would get a different guide. My guide asked me what use year did I want and I told him October and he said ok with out hesitation. If you want to buy direct then I would see about getting a new guide there are plenty
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Old 04-10-2013, 03:51 PM   #5
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OP, with a purchase of this magnitude you should always be getting what YOU want. I would take Bill's advice and contact a higher up.

Stephen
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Old 04-10-2013, 03:59 PM   #6
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Did you already sign the papers? I bought Aulani direct and changed my mind about the use year after they printed out the contract & mailed it to me, but before I signed them. The guide was annoyed but I managed to change it since at the same time, we found a small add on via resale & I wanted those UY to match. When I told her the reason she nearly flipped out.
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Old 04-10-2013, 08:50 PM   #7
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Quote:
Originally Posted by mulberrybush View Post
We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written. We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
I go into the local dealer, I see they have two cars equipped exactly the same except one has tan leather and the other black. I really want the tan one, but the dealer says, I didn't have a good enough reason to take that over the black.

See the problem? You are the buyer, you don't need a reason! The only thing the seller needs to consider themself with is if they have the product to sell you; if they don't they should tell you, then the ball is back in your court to consider your options.
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Old 04-10-2013, 09:07 PM   #8
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Get a new guide or go resale. The guide makes a commission off selling you points. For that kind of treatment, I would not want the guide to profit at my expense.
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Old 04-10-2013, 09:05 PM   #9
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Originally Posted by mulberrybush View Post
We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written.
First of all, if you are within your 10-day recision period (Florida law), rescind and start over...with a new timeshare salesperson.

If your purchase was more than a couple of weeks ago, learn to love your UY. It's not that big of a deal -- just something to be aware of and to manage.
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We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
Maybe...or maybe you just misunderstand what they are telling you.

You can have as many UYs as you want for various contracts. However -- for contracts to be in the same account, they must be titled identically and they must have the same UY.

The advantage of having the same UY is that all your points are in the same account, and you can use points from any contract (subject to home resort booking windows). If you have multiple contracts with different UYs (or different titling), you have to transfer points between accounts to combine them for a particular reservation. You can only do one transfer (in or out) in each account each year, so that becomes a significant point-management issue.

So, can you get different UYs? Sure. Should you? I wouldn't if I could avoid it.
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Old 04-12-2013, 02:04 PM   #10
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If your purchase was more than a couple of weeks ago, learn to love your UY. It's not that big of a deal -- just something to be aware of and to manage. Maybe...or maybe you just misunderstand what they are telling you.
I have done a TON of reading on here this week and have learned that the most valuable lesson for me before joining DVC is just this:
Learn to love it, limit complaints to true "needs", and enjoy something that will enrich my family for years. This seems to be true from use year to mousekeeping to room assignments. Thanks for the words of wisdom. I hope to be a humble travelers and enjoy whatever comes our way (just please not rotavirus!!!)
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Old 04-12-2013, 02:21 PM   #11
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I have done a TON of reading on here this week and have learned that the most valuable lesson for me before joining DVC is just this:
Learn to love it, limit complaints to true "needs", and enjoy something that will enrich my family for years. This seems to be true from use year to mousekeeping to room assignments.
Actually, if you haven't bought yet, the best thing you can get out of all your new knowledge is an informed decision about whether you want to buy in at all. Personally, I would not buy and then hope I could learn to love it. That sounds a little like marrying someone with the expectation that you'll be able to change them into someone you like better... DVC doesn't make sense for most people, and the good news is, there are a zillion other ways to enjoy a Disney vacation without belonging to DVC. Its great that you have learned so much before buying, because now you'll know what you are getting yourself into and whether it is really what you want or not. Finding this out after the fact probably explains at least a portion of the number of contracts on the resale market...
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Old 04-12-2013, 08:27 PM   #12
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Originally Posted by bighoo93

DVC doesn't make sense for most people, and the good news is, there are a zillion other ways to enjoy a Disney vacation without belonging to DVC.
Can you list them?
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Old 04-13-2013, 10:22 AM   #13
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Originally Posted by JimMIA View Post
If your purchase was more than a couple of weeks ago, learn to love your UY. It's not that big of a deal -- just something to be aware of and to manage. Maybe...or maybe you just misunderstand what they are telling you.
That's my way of thinking, not a big deal! And I'm not one with the attidude of, "I'm the buyer and I should get what I want, fno matter the reason, sometimes that's just not possible! That's when you have to decide if what you want is of such important to you, that you need to back out of the deal or if you don't you'll have sour grapes over it the rest of your ownership period!! Only you can decide that! For me UY isn't that important, for you obviously so!

DVC ownerships works for me, I've never had a dirty room, I'm content with my DVC maint fees and the schedule of refurbishements! I've owned for 12+ years, and I've had constant enjoyment from my DVC, savings not so much but good times a plenty!
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Old 04-10-2013, 09:56 PM   #14
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Originally Posted by mulberrybush View Post
We really wanted a particular use year for our first direct contract. They wouldn't give it to me - told us we didn't have a good enough reason. Should've walked away but the contract has been written. We already have an add-on planned but I found out there is nothing available in my use year and that DVC will absolutely NOT grant two different use years. Am I being played again??
That's likely why they weren't letting you have the UY you wanted. They will allow 2 UY but you'll have separate contracts and you have to buy the minimum buy in for that resort. Frankly, I'd cancel and go resale.
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Old 04-10-2013, 11:46 PM   #15
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We insisted on the UY we wanted, we didn't give them a reason just told them what we were willing to buy You are the purchaser don't let them so this to you
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