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Old 01-16-2013, 01:04 PM   #1
jontez
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New dvc website and ie7 issues what's up nothing from disney!!!!

Cannot log on to new DVC website using IE7 at work and home. Nothing from our great friends at Disney what is the darn deal!!!
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Old 01-16-2013, 01:16 PM   #2
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You were expecting the new website to work? Really? It's Disney's IT shop. This is what you get routinely! Expecting them to care is another falacy. Try some new browsers...In thier view it's going to be YOUR issue! (My email address has a . that's a problem for Disney. they think I should change my email to assist them LOL!)
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Old 01-17-2013, 06:41 PM   #3
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Originally Posted by OrangeCountyCommuter View Post
You were expecting the new website to work? Really? It's Disney's IT shop. This is what you get routinely! Expecting them to care is another falacy. Try some new browsers...In thier view it's going to be YOUR issue! (My email address has a . that's a problem for Disney. they think I should change my email to assist them LOL!)
The IE7 issue is not Disney's problem. They need to create websites that incorporate CURRENT browser's. Upgrade or get some other computing equipment.
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Old 01-18-2013, 02:14 PM   #4
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The IE7 issue is not Disney's problem. They need to create websites that incorporate CURRENT browser's. Upgrade or get some other computing equipment.
My work runs IE7 so upgrading the browser is not an option for me.
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Old 01-18-2013, 02:20 PM   #5
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My work runs IE7 so upgrading the browser is not an option for me.
Don't worry, when one of the big bosses wants to access a site that is no longer IE7 compatible, I'm sure you'll get upgraded. Business usually works that way.
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Old 01-18-2013, 02:53 PM   #6
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We're stuck on IE7 here at work, too. Unfortunately, I'm also in a really bad cellphone reception area. (Well, my phone tells me it has 4 bars at 4G, but I can never ever get internet connectivity.) I understand why my office hasn't upgraded, and I also understand why Disney didn't include IE7 support. That doesn't make it any less of a pain in the neck that I can't get into either the WDW or DVC sites any more during working hours.

I wouldn't mind dealing with funky text formatting and screens that don't quite look the way they were intended. (I've been finding work-arounds on other sites that aren't pretty, but at least get me what I need.) But that's not even an option with the Disney sites, as there isn't a log in button to get you past the first screen.
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Old 01-16-2013, 01:43 PM   #7
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I believe Microsoft will be dropping support for IE7 sometime this year. They've released two newer versions of IE already and there are better browsers you can download (at least at home).
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Old 01-16-2013, 02:26 PM   #8
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I thought it was just me. So glad to see others are also having issues with the new website. Hopefully, it will be repaired soon.
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Old 01-16-2013, 02:52 PM   #9
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I thought it was just me. So glad to see others are also having issues with the new website. Hopefully, it will be repaired soon.
Why fix something for a browser that has almost reached it's end of life? The new member website works under IE9, Chrome, Safari and Firefox. Pick one and download the most current version of it.
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Old 01-16-2013, 03:50 PM   #10
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Why fix something for a browser that has almost reached it's end of life? The new member website works under IE9, Chrome, Safari and Firefox. Pick one and download the most current version of it.
Well because my office is still on ie7 and we can't download to our office machines. And we are not alone. Lots of companies are this way.
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Old 01-17-2013, 07:57 AM   #11
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Well because my office is still on ie7 and we can't download to our office machines. And we are not alone. Lots of companies are this way.
Your company better think about upgrading. Comapnies like Google are already dropping support for IE8 on their online applications and have already dropped it for IE7 and IE6. Its not just a Disney thing. Why continue to test and build your website around a browser that is already 2 versions behind and will be 3 as soon as IE10 goes live?
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Old 01-21-2013, 11:33 AM   #12
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Well because my office is still on ie7 and we can't download to our office machines. And we are not alone. Lots of companies are this way.
BUT...Soon your office too will have to change. I'd say your best bet is to only access from home and do it from Chrome there.
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Old 01-16-2013, 03:57 PM   #13
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Cannot log on to new DVC website using IE7 at work and home. Nothing from our great friends at Disney what is the darn deal!!!
Same problem here. Totally annoying.

And this is the same group that wants to roll out the MyMagic with the FP+ stuff. Good luck
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Old 01-17-2013, 07:26 AM   #14
jontez
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Fixed the problem at home as I had to go in and change my compatibility views which I should not have had to do, but again, who am I to insist that the developers test and ensure it works without the member having to become technical. Anyway, cant change IE7 at work, so I will not be able to do anything during office hours unless I call member services which I thought with all the new functionality of the website they were trying to reduce call volume. Oh well,
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Old 01-17-2013, 07:58 AM   #15
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As someone who works in the IT world, I am completely with Disney on this one.

IE7 was released 6 years ago and currently produces only 2% of all web browsing traffic. It is two releases out of date.

As a developer, you have to draw the line somewhere. IE7 has technological and security limitations which impact the entire site design if supported. Many legacy cites will continue to support it but when you're building a new site from scratch, you don't let such out-of-date technology impact design decisions, nor do you invest significant resources into supporting older tech. Particularly not when other options are readily--and freely--available.

This isn't the last compatibility issue you will encounter. Google doesn't even officially support IE8 on its web platforms anymore. Contact your IT department and find out what their timeline is for upgrading.
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