Rac for Southwest Air at Pop Century - The DIS Discussion Forums

bridgewaterduo · 06-27-2009, 01:02 PM

Understand the Pop Century Resort is running a trial using RAC for Southwest Airlines

. Has anyone been there and used this option? Is it still going on? Thanks for any info.

Stitch2007 · 06-28-2009, 09:30 AM

I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it.

disney4us2002 · 06-28-2009, 06:44 PM

Quote:

Originally Posted by Stitch2007

I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it.

We stayed at Pop 6/15-6/25 and flew Southwest both ways. There was no indication at Pop that the SW RAC was a trial. It is listed on the slip they put in your room explaining how RAC works and the baggage fees with the various airlines. We experienced no problems whatsoever. We checked out at 9:45am with a full day to kill as our flight left mco at 9:10pm and Luggage Services stored our carry-ons and RAC took our bags and we picked them up at Balt/Wash at 11:30pm. Worked exactly as it should. We were very happy to be at Pop for that reason. We picked up other guests at POR on our way to mco and they had to bring their luggage.

squirrel · 06-28-2009, 07:05 PM

That's great news. I hope Southwest is continuing this in October when I'm there!

PrincessGracie · 06-28-2009, 09:17 PM

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

robandkelly13 · 06-29-2009, 08:54 AM

Quote:

Originally Posted by PrincessGracie

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

ME TOO!

bzzelady · 06-29-2009, 05:16 PM

Quote:

Originally Posted by PrincessGracie

i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!!

I'm quite certain that the airport hopes it works, too

Candy30 · 06-30-2009, 02:40 PM

What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier.

pooch · 06-30-2009, 02:47 PM

Quote:

Originally Posted by Candy30

What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier.

RAC is Resort Airline Check-in (or something similar). You can check in for your flight & check your bags right at the resort rather than the airport for the trip home. They take the bags & you don't deal with them again til you get to your home airport. SWA has never participated in this particular perk. I think the reason has to do with the 24 check in thing but don't quote me on that. Anyway, apparently SWA is doing a trial on this program @ Pop Century only.

Ok, that's all I know. I'm sure someone else will fill in the gaps (and inaccuracies!).

Pooch

swabikedude · 06-30-2009, 03:39 PM

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

dznyacct · 06-30-2009, 10:53 PM

Quote:

Originally Posted by swabikedude

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

Just have to tell you that I LOVE, LOVE, LOVE SWA

. I used to fly either SWA or AirTran out of Indy, but I finally got sooo frustrated with AirTran ALWAYS changing my flight (multiple times) and flights never leaving on time, that I now will only fly SWA. They have AWESOME customer service and no charge for checked bags is wonderful . Everyone I have ever dealt with at SWA is so nice and very customer service oriented. My parents are in their 80's and are snowbirds in Florida. I am their "travel agent" and they will only fly SWA because of their great customer service. My dad has difficulty walking and the wheelchair assistance is very much appreciated.

Candy30 · 07-01-2009, 09:49 AM

This is great!!! I hope they continue into September for this check in option. I plan on making good use of our time and last day there we don't leave for our flight until 7:30PM so not having to deal with luggage would be WONDERFUL..MARVELOUS!

Donnainnj · 07-01-2009, 10:51 AM

Thank you for the link, swabikedude, I wrote an email request for the resort checkin expansion.
Donna

ktkerber · 07-01-2009, 10:30 AM

Quote:

Originally Posted by swabikedude

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

I just emailed them. I would love to see them expand this for our Nov/Dec trip!!!!

disneyeveryyear · 08-05-2009, 11:47 AM

Quote:

Originally Posted by swabikedude

I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit.

But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly!

Thanks again for the feedback - happy y'all enjoy the service!!!

https://www.southwest.com/cgi-bin/feedbackEntry

Done!

06-27-2009, 01:02 PM	#1
bridgewaterduo Earning My Ears Join Date: Apr 2009 Location: Bridgewater, VA Posts: 39	Rac for Southwest Air at Pop Century Understand the Pop Century Resort is running a trial using RAC for Southwest Airlines. Has anyone been there and used this option? Is it still going on? Thanks for any info.

06-28-2009, 09:30 AM	#2
Stitch2007 Mouseketeer Join Date: Jul 2008 Location: Connecticut Posts: 146	I'm also interested to know if they are still trialing it or if they decided to keep doing it permanently or stop it. __________________ Me , DH, Luke

06-28-2009, 07:05 PM	#4
squirrel DIS Veteran Join Date: Aug 1999 Location: Chilliwack, BC, Canada Posts: 9,725	That's great news. I hope Southwest is continuing this in October when I'm there! __________________ All Star Movies September 1999 PO + DCL November+December 2000 DLR (BWPPI) September 2007 WDW (Pop) Sept. 5-19 2008 Free Dining WDW (Pop) Oct. 1-15 2009 Free Dining WDW (Pop) Sept. 30-Oct. 14 2010 Free Dining WDW (Pop-BC) Sept. 29-Oct. 13 2011 Free Dining Wonder and DLR (BWPPI) Sept. 10-20 2012 POP's Last Minute Fridge Swap - click here -booed by chocovrdmicears

06-28-2009, 09:17 PM	#5
PrincessGracie Mouseketeer Join Date: Sep 2006 Location: Annapolis, MD Posts: 226	i hope that not only does this continue with pop...but it is implemented at all other Disney hotels!!!!! __________________ Katie Scott Grace 02-29-04 Gavin 05-05-06 Griffin 01-14-09 ________________ 1988--Polynesian 1990--Grand Floridian 1992--Yacht Club 1994--Yacht Club May 2003--Off-site December 2005--Beach Club Villas December 2006--Beach Club Villas December 2007--Beach Club Villas February 2008--Grand Floridian (DD "1st" Birthday...she was born on LEAP DAY!!) January 2010--Beach Club Villas November 2011--Beach Club Villas

06-30-2009, 02:40 PM	#8
Candy30 DIS Veteran Join Date: May 2000 Location: Pittsburgh, PA Home of the STEELERS!!!! Posts: 723	Rac What is RAC? Can you explain this to me? We will be traveling SWA when we go in September and I am all for making my life easier. __________________ Candy All Star Music Sept 2001 Pop 2009 trip report http://www.disboards.com/showthread.php?t=2291582

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06-30-2009, 03:39 PM	#10
swabikedude Loving everything "DISNEY" Join Date: May 2009 Location: Chicago, IL Posts: 65	THANK YOU - great feedback! I thank y'all for flying with SWA and using the new service @ the POP - I hope it is working well and encourage everyone that has used the service and/or wants to use the service to submit some feedback to Southwest via the website below....we now accept email inquiries...so that is something new and very simple to fill out and submit. But I bet if we hear from enough folks out there - the expansion of the Resort Airline Checkin service will expand quickly! Thanks again for the feedback - happy y'all enjoy the service!!! https://www.southwest.com/cgi-bin/feedbackEntry __________________ Sometime in 2012 - Disneyland Sometime in 2012 - Disney Cruise Line (2nd Cruise) October 2011 - Beach Club Resort/MNSSHP December 2010 - Grand Floridian Resort - Concierge/MVMCP SURPRISE May 2010 - Disneyland!!! February 2010 - Pop Century Resort December 2009 - Polynesian Resort - Concierge/MVMCP June 2009 - Wilderness Lodge / Disney Wonder 4-day October 2008 - POP Century / MNSSHP January 2007 - POP Century - My son's FIRST Disney Trip! Thanks for flying Southwest Airlines

07-01-2009, 09:49 AM	#12
Candy30 DIS Veteran Join Date: May 2000 Location: Pittsburgh, PA Home of the STEELERS!!!! Posts: 723	Wow This is great!!! I hope they continue into September for this check in option. I plan on making good use of our time and last day there we don't leave for our flight until 7:30PM so not having to deal with luggage would be WONDERFUL..MARVELOUS! __________________ Candy All Star Music Sept 2001 Pop 2009 trip report http://www.disboards.com/showthread.php?t=2291582

07-01-2009, 10:51 AM	#13
Donnainnj Loves having an AP Has lost about 4 toppers Join Date: Feb 2001 Location: NJ Posts: 1,619	Thank you for the link, swabikedude, I wrote an email request for the resort checkin expansion. Donna __________________ Donna in NJ

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