Sheraton Vistana Resort Questions

[dtripli]

Hi - We are heading to Disney in early June and are spending our second week off property at the Sheraton Vistana Resort. We are mainly looking to relax and spend some quality time together after a busy week at the parks. My question is what building/area should I request to be close to the main pool/eating area etc.? Our children are 14, 12, 9 and 1 so location is important to us. Also do all of the villas have balconies? If not is this something I can request as well? My husband and I would love to be able to sit out with a glass of wine after the kids go to bed. We have a two bedroom villa. I really appreciate any advice you have to offer.

[MiaSRN62]

Hi.....

All the villas have balconies or patios.

Some of the newer sections offer elevator buildings and are 4-5 stories high (Lakes and Cascades).

The ones that do not have elevators are either 2 or 3 stories high.

There are 7 pools. When you say the "main" pool, people see that in different ways. Some will say the newest Cascades has the main pool. Others would consider the older section with the Super pool as the main pool.
The Cascades and Lakes pools are zero depth entry pools with some fountains in them. The Fountains pool has a rock formation with a water fall. The older Falls pool has a slide.

So it just depends on what you want. I'd just request "close to pool" in your reservation. I suggest filling out the Diamond Lane online request form :

https://www.mystarcentral.com/servic...SVO_RC_DIA_SVR


Any other questions, please feel free to ask.......

Maria

[dtripli]

Originally Posted by MiaSRN62

Hi.....

All the villas have balconies or patios.

Some of the newer sections offer elevator buildings and are 4-5 stories high (Lakes and Cascades).

The ones that do not have elevators are either 2 or 3 stories high.

There are 7 pools. When you say the "main" pool, people see that in different ways. Some will say the newest Cascades has the main pool. Others would consider the older section with the Super pool as the main pool.
The Cascades and Lakes pools are zero depth entry pools with some fountains in them. The Fountains pool has a rock formation with a water fall. The older Falls pool has a slide.

So it just depends on what you want. I'd just request "close to pool" in your reservation. I suggest filling out the Diamond Lane online request form :

https://www.mystarcentral.com/servic...SVO_RC_DIA_SVR


Any other questions, please feel free to ask.......

Maria

Thanks so much Maria - for the request link as well - Now I just need to decide which pool is best for us. Zero entry is nice for the baby, but Im sure my "big Kids" would like the slide!

[SWB]

How big/fun is the slide?

Do they charge a parking fee?

Please explain the no housekeeping rate - do they have self service trash dump areas? Does the rate include them cleaning up when we check out?

[bzzybee13]

I am curious if anyone has experience with this resort on whether or not they easily grant room requests? How about upgrades?

[spiceycat]

no parking fee
if you are exchanging they do a mid week cleaning with no charge.

the definitely do the room request - if they can. can't with RCI or II - you get what the reservation says.

don't about upgrades.

[MiaSRN62]

Requests are hit or miss at Vistana. I have gotten my requests about 85% of the time though. I suggest putting your requests in the online form I provided and backing it up with a fax to the attention of the Vistana Room Controller : Fax 407 239 3111

Not sure what you mean by an "upgrade" bzzybee ? You have a 2 bedroom villa and there are no 3 bedrooms at Vistana.

[MiaSRN62]

The one pool slide on property at the Falls section :

[bzzybee13]

Originally Posted by MiaSRN62

Requests are hit or miss at Vistana. I have gotten my requests about 85% of the time though. I suggest putting your requests in the online form I provided and backing it up with a fax to the attention of the Vistana Room Controller : Fax 407 239 3111

Not sure what you mean by an "upgrade" bzzybee ? You have a 2 bedroom villa and there are no 3 bedrooms at Vistana.

Thanks for the info! I meant to a lockoff...

[spima3]

I put in a resort request through Diamond Lane and received an acknowledgement from them.

Should I still fax them? I think I read somewhere that it would be good to do?

[brittsmum1998]

I'm sorry for hijacking this thread but are there certain areas where only one bdrms are located? thanks and again, sorry for hijack

[MiaSRN62]

Originally Posted by brittsmum1998

I'm sorry for hijacking this thread but are there certain areas where only one bdrms are located? thanks and again, sorry for hijack

Don't apologize brittsmum. Yes. The one bedrooms are only in the two newest sections : Cascades and Lakes. They are the only sections with 2 bedroom lock-offs which is where the one bedrooms come from.



Maria

[brittsmum1998]

Originally Posted by MiaSRN62

Don't apologize brittsmum. Yes. The one bedrooms are only in the two newest sections : Cascades and Lakes. They are the only sections with 2 bedroom lock-offs which is where the one bedrooms come from.



Maria

thank you

[GetGlowing]

Hi -- I have some questions about the Vistana Resort that i hope you experts can help answer!

We are planning a one-week trip for November and will book the resort using an Interval International Getaway (where you pay cash instead of trade your timeshare, only available to II members).

I will book a 2-br that accommodates 8 -- we'll have six adults and one child. Obviously we'd like a renovated unit, and I have seen the renovation schedules posted here and at RedWeek.com and it seems like almost all accommodations will be finished by November.

We must have either a ground-floor room or a unit accessible via elevator due to some in our party with mobility issues. We don't need a specific handicapped unit, just something that doesn't involve stairs.

I've noticed the resort request form posted on Pg1 of this thread, so I'm guessing we'll use that as the time for our trip approaches to make our requests.

Which specific buildings/areas should we request to suit our party's needs? Is there any way to insure getting something that doesn't require stairs? I know that most hotel requests are just that -- requests -- and involve no guarantees, but in this case I'd kinda like one.

Thanks very much!!!

[MiaSRN62]

We must have either a ground-floor room or a unit accessible via elevator due to some in our party with mobility issues. We don't need a specific handicapped unit, just something that doesn't involve stairs.

I've noticed the resort request form posted on Pg1 of this thread, so I'm guessing we'll use that as the time for our trip approaches to make our requests.

Which specific buildings/areas should we request to suit our party's needs? Is there any way to insure getting something that doesn't require stairs? I know that most hotel requests are just that -- requests -- and involve no guarantees, but in this case I'd kinda like one.

Hi Rae,
First of all....I'd guess only about 50-60% of the resort will be completely rehabbed by Nov. The rehab is slated to go into 2010-2011.

That said, definitely fill out the Diamond Lane form and specifiy "elevator bldg or ground floor for MEDICAL/Mobility reasons". I'd back that up with a fax to the attention of the Vistana Room Controller about 3-5 days prior to arrival.
FAX : 407 239 3111

Also, not sure how limited mobility is....but the Cascades and Lakes are the only two pools with zero depth entry. So don't have to worry about ladders or stairs for getting in and out of the pool.

Hope this helps.........
Maria