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Thanks. This will be our second trip since diagnosis. We are looking forward to cooler weather! We did DAS pass in June and it really helped and allowed her to take mid-day breaks. Also we rented from Scooter Bug so she could have it outside of the parks including long walks back and forth...

Last minute (at least for us) in January to celebrate our DD17s early graduation! We are doing a triple split stay including a splurge for two nights in the cabins. 2023 has been a rough year including DD17 being diagnosed with POTs and it really negatively impacting her digestive system and...

I called over 30 days ago at my 60 day mark and we are there for 11 days. I told them I couldn’t get anything after the 11th (luckily grabbed that one) and it was not greyed out like Citricos. I understood it might be the refurbishment but again it was not greyed out. They escalated it to IT...

We have two rooms at the Poly booked for May. My DH and I (members) are in one room and the rest of our party are in the other room. All booked under our points and linked. Is that going to create an issue when trying to book May 24th? TIA

What first floor construction??? We will be there in June.

Over the phone. Called the general ticket number, they validated that I had gotten the refund and filled out the form for me. They then said someone would call me back I’m a week. It took more like a month and I just had to pay the difference between the 10 day and gold passes.

Yes. We took the refund choice in August. We were going to take it earlier but we’re advised by the CM that we didn’t have to submit until 8/10 and we rebooked our June trip for July/August and said we could still use them for that trip and then request refund so we did. I had 10 day tickets...

Disney called me back finally!!! It took about a month and we were able to buy our Gold passes. They announced right after we had purchased 10 day park hoppers so it was only about $265 to upgrade for the five of us to APs.

We were there in March when the parks closed and July when they reopened. While it was different we still enjoyed it. So happy it’s extended again for this year!

Tomorrow will be three weeks for me, so probably another call. Agree. I’m just trying to give them more money!

I called yesterday since it had been 11 days with no call. They said they were behind but I was on the list. Hopefully by day 14/15 they should be calling.

I called the main ticket number which was maybe a two minute wait. They asked me a few questions to fill out a form and then said it would be about a week until someone contacted me. It will be a week on Monday. I am upgrading our 10 day passes to annual passes hopefully.

We are a party of 8 and had to break our group into two reservations. I’m going to call tomorrow because not all of our reservations are aligned and we have a TIW card and I want to confirm they will honor for both reservations.

It's not that I don't appreciate it, but its the inconsistency of their own rules is my issue. I have been going to Disney with 20+ trips of experience. What I have an issue with is the random times instead of the consistency of updates at 7 a.m. EST. I have my FPs booked but with the high...

This is very frustrating. Disney states FPs open at 7 a.m. EST and that is what we have been molded to in order to plan our trips. But now they want to randomly change park hours (I have been getting up every morning for the past 3 weeks checking) but still not open FPs. I tried calling but...

I did that but it still gives us issues. Even asked Disney to delete her old profile and they can’t (which I just find strange). So one has a Disney image to show her linked account but when I book trips it always grabs the wrong one and I have to call to get fixed. Someday they will hopefully...

She will remain on your account. My DD23 made her own account and I have had minor issues when I make new reservations because the system always wants to use the account that she created but that is not what her pass is every linked to because we still purchase her pass.

Thanks and that stinks!

So they just added extra magic hours in the evening for one of our nights in March at DHS. Do they open Rise of the Resistance to everyone or is that still the virtual que?

Prime Now let me add it to the cart, but my trip is March. I have used Prime Now in the past and this would be the first time. Feel free to IM me after March 14th and I will tell you.