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-   -   Magic heading back to Miami.... (http://www.disboards.com/showthread.php?t=3196760)

amscene 11-08-2013 12:04 PM

Magic heading back to Miami....
 
Captain says we will be there in 2 hours for a maximum 1 hour and will still head on to key west on time. We are going for "critical supplies"

No trip report, but so far we have to call the guest services every time we want to flush our toilet. And have seen 3-4 leaks from pipes in the ceiling, 2 flooded staterooms. It's clear it's gonna take some time to work the bugs out. Still contractors onboard working.

Do you think it's possible to ask for some kind of discount or credit because our toilet has not worked at all?

heatherbelle 11-08-2013 12:26 PM

If it were me I would be at least asking to move rooms. Depending how bad things are maybe some compo too, if it was spoiling my cruise.

It is sad to see that there are so many problems after the refurb on what I feel is a superior cruise line.

Carnival did a refurb on a ship called Carnival Sunshine earlier this year there were major problems reported on a number of cruises. Sadly this now seems to be the industry norm, regardless of how prestigious the cruise line is.

sweetlovin' 11-08-2013 12:35 PM

I'm sorry to hear about your plumbing problems. Hope you are able to get the essential supplies.

Started With a Mouse 11-08-2013 12:40 PM

Nothing to do with guest cabins, she'll have a very quick turnaround and back out to sea.

TwinPrincessMermaids 11-08-2013 12:43 PM

Quote:

Originally Posted by amscene (Post 50029666)
Captain says we will be there in 2 hours for a maximum 1 hour and will still head on to key west on time. We are going for "critical supplies"

No trip report, but so far we have to call the guest services every time we want to flush our toilet. And have seen 3-4 leaks from pipes in the ceiling, 2 flooded staterooms. It's clear it's gonna take some time to work the bugs out. Still contractors onboard working.

Do you think it's possible to ask for some kind of discount or credit because our toilet has not worked at all?

what room?

Gatrcruzer 11-08-2013 01:27 PM

We are also on the Magic and having toilet problems. Room 2578. Maybe they will pick up more contractors in Miami!

Nononetnet 11-08-2013 01:29 PM

Update
 
Like to hear what stateroom you are in (I think everyone with a Disney Magic reservation coming up) Just hoping all the issue are getting worked on and will be resolved soon. I know that the issues with stateroom are getting address ASAP and fixed the minor ones. But this flushing and flooding is continuing and seems that is not getting fixed. :confused:

Hope other than your flushing issues (which is a problem) you are enjoying and making the best of your trip.

Thanks
Nan

Scrappygrrl 11-08-2013 01:35 PM

Also on this cruise, our room 6110 is in great shape thankfully. I think the ship looks fab! I have not noticed any leaks or issues. Food is great, service is great. After reading early reports, u was worried about cruising on a rusty, dingy ship. Could not be further from the truth. Lifeguards are on point, and very welcome. Aquadunk is terrifying but fun.
I had a friend with room problem and they moved them, she's pleased with how they handled it.

E ticket rider 11-08-2013 01:39 PM

Quote:

Originally Posted by heatherbelle (Post 50029799)
Carnival did a refurb on a ship called Carnival Sunshine earlier this year there were major problems reported on a number of cruises. Sadly this now seems to be the industry norm, regardless of how prestigious the cruise line is.

Carnival Sunshine was Carnival Destiny before the refurb. Destiny was plagued with propulsion issues and other problems for years(actually, for a fair amount of her time in service).

iloverags2 11-08-2013 01:44 PM

She has just arrived...

http://i565.photobucket.com/albums/s...psedfed160.jpg

lilbuddy88 11-08-2013 02:00 PM

Is this normal for a ship to make an unscheduled stop that is not for an emergency?

Scrappygrrl 11-08-2013 02:07 PM

Quote:

Originally Posted by lilbuddy88 (Post 50030398)
Is this normal for a ship to make an unscheduled stop that is not for an emergency?

I don't think so. I couldn't quite hear what the captain said. It sounded like "we have to pick up critical specs(?)". Couldn't understand the last word. Looking at the TV, we were definitely past Miami, and made a u-turn just before noon.

He said we will be here 1 hour.

MerMade 11-08-2013 02:12 PM

Magic Flushes
 
Wishing you all a wonderful and uneventful cruise after you leave Miami

islandtimect 11-08-2013 02:13 PM

Quote:

Originally Posted by amscene (Post 50029666)
Captain says we will be there in 2 hours for a maximum 1 hour and will still head on to key west on time. We are going for "critical supplies"

No trip report, but so far we have to call the guest services every time we want to flush our toilet. And have seen 3-4 leaks from pipes in the ceiling, 2 flooded staterooms. It's clear it's gonna take some time to work the bugs out. Still contractors onboard working.

Do you think it's possible to ask for some kind of discount or credit because our toilet has not worked at all?

Yes, complain to Guest Services manager until you get the resolution you want. DVL knew of these toilet problems for years! Check out my problem in a 2/21/13 post under a Bedbug thread ir pm me.

amscene 11-08-2013 02:25 PM

Quote:

Originally Posted by islandtimect (Post 50030484)
Yes, complain to Guest Services manager until you get the resolution you want. DVL knew of these toilet problems for years! Check out my problem in a 2/21/13 post under a Bedbug thread ir pm me.

What would you suggest I ask for?


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