The DIS Discussion Forums - DISboards.com

The DIS Discussion Forums - DISboards.com (http://www.disboards.com/index.php)
-   DVC Member Services (http://www.disboards.com/forumdisplay.php?f=89)
-   -   Just called member administration... (http://www.disboards.com/showthread.php?t=3045776)

Dikran 01-11-2013 01:36 PM

Just called member administration...
 
So I just called member admin and was told our resale purchase was transferred into our account but that we couldn't get our member number over the phone anymore and to wait for the letter... Is this a new policy?

heynowirv 01-11-2013 01:40 PM

WOW! It sure sounds like it,but just to make sure i'd call again and talk to another CM . You never know what the next one will tell you.
good Luck !

Chuck S 01-11-2013 03:07 PM

Quote:

Originally Posted by Dikran (Post 47157899)
So I just called member admin and was told our resale purchase was transferred into our account but that we couldn't get our member number over the phone anymore and to wait for the letter... Is this a new policy?


Are you a new DVC Owner adding onto an existing membership, or is this a totally new DVC Membership?

If it is a totally new DVC Membership, member administration loads the points into your account in two steps. First, a new membership is created, then a few days later the points in the contract are fully verified and added to that membership. Once that is done, I think you need to speak with Member Services and not Member Administration. Member Services can tell you if the points have been loaded, and they should be able to tell you your membership number....unless this is indeed a new policy of having to wait for the letter confirmation before making any reservations.

Dikran 01-11-2013 04:11 PM

It's a new membership, maybe I'm just being impatient cuz I want to start reserving ASAP, I was just surprised about not getting my number since I read how other members got their numbers before the letter :confused3

disneynutz 01-11-2013 05:09 PM

Quote:

Originally Posted by Dikran (Post 47159653)
It's a new membership, maybe I'm just being impatient cuz I want to start reserving ASAP, I was just surprised about not getting my number since I read how other members got their numbers before the letter :confused3

You will soon learn that DVC isn't consistent and they change policy as they see fit.

IMO they deliberately make resale buyers wait to punish you for not buying direct.

:earsboy: Bill

WILDERNESS FAN 55 01-11-2013 05:19 PM

Quote:

Originally Posted by Dikran (Post 47157899)
So I just called member admin and was told our resale purchase was transferred into our account but that we couldn't get our member number over the phone anymore and to wait for the letter... Is this a new policy?

I bought my first resale contract in October and also had to wait under the "new policy" I feel your pain !:sad:

dvcterry 01-11-2013 05:37 PM

Or you could try calling again. I found them to be nice. I had closed on two resales and one direct and they treated me no differently one way or another. I was already a member though, I just was trying to find out which membership it would go under and they were helpful as I had my contract information available and seller information when I placed the call. Good luck and maybe the next person who answers may have a different answer :) And welcome!

luckyman_apd 01-11-2013 06:54 PM

Quote:

Originally Posted by disneynutz (Post 47160155)
You will soon learn that DVC isn't consistent and they change policy as they see fit.

IMO they deliberately make resale buyers wait to punish you for not buying direct.

:earsboy: Bill

Lol. I always enjoy your posts Bill.

Call again. Can't hurt. They gave it to me over the phone but that was a year ago. I too was anxious to make my first reservation. If its true they are punishing you, the punishment is worth the savings ;-)

Dean 01-11-2013 08:25 PM

Quote:

Originally Posted by Dikran (Post 47157899)
So I just called member admin and was told our resale purchase was transferred into our account but that we couldn't get our member number over the phone anymore and to wait for the letter... Is this a new policy?

Call MS and ask them to look it up without the member number. This has worked for some in the past.

jimim 01-12-2013 07:34 AM

Last week bill told me to just call my broker. Did you try that route?

Sent from my iPhone using DISBoards


All times are GMT -5. The time now is 04:55 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright 1997-2014, Werner Technologies, LLC. All Rights Reserved.