Does anyone have the CitiBank Cash Rewards card?

PrincessGrownUp · Apr 28, 2016

A while ago they told me I earn the rewards when a purchase is paid for. I called today and they said that's not true. I earn the rewards when I make the purchase, regardless if the purchase was paid for or not. Does anyone know what the standard is? Thanks!

amcnj · Apr 28, 2016

There is a Citibank card called double cash. That one earns you 1% when you make the purchases and another 1% when you pay the bill. So you end up getting 2% in total. If you pay your bill in full each month, your current statement should show a 1% reward for the amount of new purchases on that statement, as well as 1% for the previous month's charges that you paid off a few days before this new statement's closing date. Is that the card you have?

PrincessGrownUp · Apr 28, 2016

amcnj said:
There is a Citibank card called double cash. That one earns you 1% when you make the purchases and another 1% when you pay the bill. So you end up getting 2% in total. If you pay your bill in full each month, your current statement should show a 1% reward for the amount of new purchases on that statement, as well as 1% for the previous month's charges that you paid off a few days before this new statement's closing date. Is that the card you have?

No. It's an older card. I've had it since 2008. I only earn 1% one time.

Albort · Apr 28, 2016

PrincessGrownUp said:
No. It's an older card. I've had it since 2008. I only earn 1% one time.

if they are only giving you 1% one time, id say, its time for a product change to that double cash card... earn double the rewards!

amcnj · Apr 28, 2016

PrincessGrownUp said:
No. It's an older card. I've had it since 2008. I only earn 1% one time.

Any other reward card I have had did give the rewards based upon the purchases that statement showed. You might be able to upgrade that card to the double cash, if you have any desire to do so. I did that with one of my cards.

PrincessGrownUp · Apr 28, 2016

I'm going to cancel the card anyway.
I just paid off a little over 10k and I was expecting a $100 reward check. They're telling me I already received the rewards. $78 since 2008 including building and paying off balances.... It doesn't make sense.

Albort · Apr 28, 2016

PrincessGrownUp said:
I'm going to cancel the card anyway.
I just paid off a little over 10k and I was expecting a $100 reward check. They're telling me I already received the rewards. $78 since 2008 including building and paying off balances.... It doesn't make sense.

don't cancel ur card unless u can't product change and have an annual fee on it, u will lose ur account history and that will bring down ur credit score.

SUSIEQ · Apr 29, 2016

PrincessGrownUp said:
I'm going to cancel the card anyway.
I just paid off a little over 10k and I was expecting a $100 reward check. They're telling me I already received the rewards. $78 since 2008 including building and paying off balances.... It doesn't make sense.

That's the way my credit card rewards programs work.

marlynnp · Apr 29, 2016

PrincessGrownUp said:
I'm going to cancel the card anyway.
I just paid off a little over 10k and I was expecting a $100 reward check. They're telling me I already received the rewards. $78 since 2008 including building and paying off balances.... It doesn't make sense.

It makes sense when you've been carrying a balance for a long time.
You get the rewards on purchases. Interest charged on your balance is not considered a purchase.

Does anyone have the CitiBank Cash Rewards card?

PrincessGrownUp

Earning My Ears

amcnj

DIS Veteran

PrincessGrownUp

Earning My Ears

Albort

ODV Crew

amcnj

DIS Veteran

PrincessGrownUp

Earning My Ears

Albort

ODV Crew

SUSIEQ

DIS Veteran

marlynnp

No take backs, bowing out or other weenie manuever

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