Questions about booking F&W Seminars

bcrook · Aug 1, 2015

I have a convoluted mess that I have booked for mid October F&W. I have 7 different people in my travel party and I booked 8 different seminars - a mix of beverage, culinary and mixology. Not all 7 are going to all 8.

So...Questions:

Do the reservations need to be connected to each person attending in My Disney Experience?
Do they scan the magic band for admittance?
If all the reservations were dumped into my account, and I am not going to the event - is there anyway to transfer my spot to another person in my group.

What a mess.

The lady on the phone first told me that I should have each person call and book their own reservations. I cracked up and asked for another CM.

The manager could not really answer my questions. I couldn't do this online myself, because I couldn't find a way to get my DVC discount for the Thursday events. Is that possible?

Also I can't believe the The Sugarmill Pastry event sold out first during my trip. Who would pick pastries over cocktails?

karrit2000 · Aug 1, 2015

The only way to get the DVC discount for the seminars (only those held Monday - Thursday) is by booking them over the phone. No discounts are available when booking online.

The person whose name is on the reservations needs to pick up the paper tickets for the seminars at the Festival Center the actual day of the seminar even if they are not attending the seminar (if everything is showing in your account that would be you). They will want to see ID & your DVC Membership card when you pick up the tickets. After you pick up the tickets you can give them to whoever is attending each seminar and you do not need to be with them when they check in for the actual seminar. They will only ask for ID at the seminars to prove people are old enough to be served alcohol. The tickets are not connected in any way to anyone's magic band so they do not scan the magic bands. The reservations only need to show up on MDE for the actual reservation # & party size, you really don't need to link individual names to the seminar reservations so it's up to you if you want to actually link the names in MDE.

bcrook · Aug 1, 2015

karrit2000 said:
The only way to get the DVC discount for the seminars (only those held Monday - Thursday) is by booking them over the phone. No discounts are available when booking online.

The person whose name is on the reservations needs to pick up the paper tickets for the seminars at the Festival Center the actual day of the seminar even if they are not attending the seminar (if everything is showing in your account that would be you). They will want to see ID & your DVC Membership card when you pick up the tickets. After you pick up the tickets you can give them to whoever is attending each seminar and you do not need to be with them when they check in for the actual seminar. They will only ask for ID at the seminars to prove people are old enough to be served alcohol. The tickets are not connected in any way to anyone's magic band so they do not scan the magic bands. The reservations only need to show up on MDE for the actual reservation # & party size, you really don't need to link individual names to the seminar reservations so it's up to you if you want to actually link the names in MDE.

Thank you!

It would have been nice if the manager knew that. I have wrestled with this for hours.

She assured me that the magic bands will be scanned and no paper tickets will be given out this year. That is why we spent two hours trying to line everything up.

I swear, you get a different story for everything.

It will be much easier the way you described it. That is how it was in October 2013.

karrit2000 · Aug 2, 2015

Since not everyone has a magic band they can't rely on scanning Magic Bands as a way to admit people to the seminars. Of course the answers I gave you are how it's been done in the past so it's always subject to change. They may want to link the reservations to each persons Ticket or Magic Band but that would have to be done at check in unless they notify everyone that has made a reservation that they need to link things in MDE prior to arrival. I actually had to delete some friends from my MDE account because I had issues whenever I tried to make dining reservations when Disney was doing the BOG Fast Pass tests because they weren't on my room reservation.

bcrook · Aug 2, 2015

karrit2000 said:
Since not everyone has a magic band they can't rely on scanning Magic Bands as a way to admit people to the seminars. Of course the answers I gave you are how it's been done in the past so it's always subject to change. They may want to link the reservations to each persons Ticket or Magic Band but that would have to be done at check in unless they notify everyone that has made a reservation that they need to link things in MDE prior to arrival. I actually had to delete some friends from my MDE account because I had issues whenever I tried to make dining reservations when Disney was doing the BOG Fast Pass tests because they weren't on my room reservation.

Totally makes sense, what a hassle.

I should have said scan magic band or ticket.

bcrook · Aug 2, 2015

I called DVC customer service today to see if they could enlighten me. They didn't know if tickets would be handed out. They don't know if cards will be scanned. They looked at my account and couldn't link anybody to anything because there is a system wide malfunction. They told me that I am prepaid, and that i need to print my confirmation number and bring it with me.

That is old school. So much for having MDX to keep track of everything. Shaking my head.

Questions about booking F&W Seminars

bcrook

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