Current Timeline for Welcome Packet

lovelylady226

Earning My Ears

Joined

Apr 20, 2015

• Jul 5, 2015

• #1

What is the HONEST current timeline for welcome packs? I have heard 14 days to a month after closing? I closed 6/29 if that helps.

 

disneynutz

DIS Veteran

DIS Lifetime Sponsor

Joined

Dec 11, 2006

• Jul 5, 2015

• #2

Welcome packet for direct buys? We got ours within a week of putting our deposit down but that was a couple of years ago.

Bill

 

D

Dawn T.

Mouseketeer

Joined

Mar 19, 2015

• Jul 5, 2015

• #3

We closed on 6/5 and haven't received any welcome packet yet. We did get the sorta terse letter with the membership # though, and that's what you need to book.

 

lovelylady226

Earning My Ears

Joined

Apr 20, 2015

• Jul 5, 2015

• #4

Thanks! I did resale, so I know it takes a while-but I am really anxious to book!

 

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Dawn T.

Mouseketeer

Joined

Mar 19, 2015

• Jul 5, 2015

• #5

Yeah it was super fun after the crazy wait. The web site was kind of buggy though my first time on...it seems better now.

Welcome home!

 

disneynutz

DIS Veteran

DIS Lifetime Sponsor

Joined

Dec 11, 2006

• Jul 6, 2015

• #6

lovelylady226 said:

Thanks! I did resale, so I know it takes a while-but I am really anxious to book!

Click to expand...

What's in the welcome packet, with all of our resale purchases we received nothing from DVC?

Bill

 

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DisneyfromDeland

Mouseketeer

Joined

Jul 29, 2014

• Jul 6, 2015

• #7

All I have ever received from DVC as a resale buyer, for my three resales, was a letter with my member number. I also received a packet from the title company with my contract, etc, after the sale.

 

lovelylady226

Earning My Ears

Joined

Apr 20, 2015

• Jul 6, 2015

• #8

In my email the seller called it a packet-but it must be the letter.

 

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Dawn T.

Mouseketeer

Joined

Mar 19, 2015

• Jul 6, 2015

• #9

Hey I got what I would call a welcome packet today! Our membership cards, car magnets and 2015/16 point charts contained in a big full color booklet.
I'm so happy! The purchase process is officially over!!!!

 

lovelylady226

Earning My Ears

Joined

Apr 20, 2015

• Jul 6, 2015

• #10

When did you close Dawn?

 

wallygirl

Mouseketeer

Joined

Jul 5, 2012

• Jul 6, 2015

• #11

lovelylady226 said:

When did you close Dawn?

Click to expand...

Dawn T. said:

Hey I got what I would call a welcome packet today! Our membership cards, car magnets and 2015/16 point charts contained in a big full color booklet.
I'm so happy! The purchase process is officially over!!!!

Click to expand...

We got our packet(same stuff) today too! We got an email with our activation code on Saturday, which is funny because we got our activation code from a member services rep to go online on June 24th.

We recorded 6/1, paperwork to Disney 6/4, member number 6/22, member letter (dated 6/20) on 6/29, activation code email 7/4, member packet 7/6. Phew!!!

 

lovelylady226

Earning My Ears

Joined

Apr 20, 2015

• Jul 6, 2015

• #12

I am assuming you called to get your member number?

 

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Dawn T.

Mouseketeer

Joined

Mar 19, 2015

• Jul 6, 2015

• #13

We closed on 6/5; received letter with number on 6/25 (I think). Booked a week at BWV on the evening of 6/25!

 

wallygirl

Mouseketeer

Joined

Jul 5, 2012

• Jul 6, 2015

• #14

disneynutz said:

What's in the welcome packet, with all of our resale purchases we received nothing from DVC?

Bill

Click to expand...

DVC magnets, DVC member cards, a letter detailing the legalese of the program, full-color points catalog.

 

disneynutz

DIS Veteran

DIS Lifetime Sponsor

Joined

Dec 11, 2006

• Jul 7, 2015

• #15

wallygirl said:

DVC magnets, DVC member cards, a letter detailing the legalese of the program, full-color points catalog.

Click to expand...

That's a nice change, I wonder if that is one of the reasons that resales are taking longer to process? Most mailings like this one are done by outside contractors.

Bill

 

pangyal

#TeamSven

Joined

Jul 26, 2014

• Jul 7, 2015

• #16

disneynutz said:

That's a nice change, I wonder if that is one of the reasons that resales are taking longer to process? Most mailings like this one are done by outside contractors.

Bill

Click to expand...

I don't think it's adding any time, as we got the full package (including a whole purchase agreement to fill out if we wanted to buy GFV upon receiving the package lol) in February for a resale contract and that was offer to points loaded in just over 50 days.

I have heard from multiple sources that the slowdown is a combination of sudden volume increases coupled with some sort of mistake they made on dues statements that had to be dealt with first back in February, so it pushed resale processes behind too seeing as it was the same group working on both area. But who knows .