Cruise and Theme Park Operational Updates due to Coronavirus

[JacknSally]

Saw two people in the Boardwalk lobby today without masks. They were told they had to put masks on. They told the CMs they didn’t have any and they were instructed to go to the Screendoor and purchase some immediately. CMs did treat this like a big deal and a few of them even apologized to us even though this definitely isn’t their fault. It’s the guests. There are signs everywhere. It was impressive. I hope CMs continue to be able to enforce rules like this. So happy to be here even if it’s a limited experience.

"We don't have any." Disney's made it clear masks are required. Now they're even mandated in OC. How do you not have any. People kill me. I feel so bad for the CMs that have to enforce this.

 

[Marionnette]

I’m sure this has been questioned, and answered but I haven’t really looked into it. Are masks required on the pool decks?

Pete reported yesterday from BLT and he said that no masks in the pools and those on the pool deck were not wearing them, either. But there were so few people there that they were well-spaced from one another. It could be a different story once more guests start arriving.

 

[DGsAtBLT]

"We don't have any." Disney's made it clear masks are required. Now they're even mandated in OC. How do you not have any. People kill me. I feel so bad for the CMs that have to enforce this.

I bet they have, just packed away hoping nobody actually makes them wear them.

 

[Mit88]

"We don't have any." Disney's made it clear masks are required. Now they're even mandated in OC. How do you not have any. People kill me. I feel so bad for the CMs that have to enforce this.

Because some people have it in their brain that if they say they don’t want to do something, they could be the exception to the rule. “If we don’t bring a mask, they can’t make us wear them”. Well, actually... yes they can. Now you have to pay for them

 

[Krandor]

"We don't have any." Disney's made it clear masks are required. Now they're even mandated in OC. How do you not have any. People kill me. I feel so bad for the CMs that have to enforce this.

yeah don't buy they didn't know they were required. Were probably just hoping it wouldn't be enforced. Good to see it was.

I went to SFoG over the weekend and they were enforcing masks too. Not so much walking around but definitely on the rides (and most people wee complying walking around). Saw them kick a 5-6 year old off a ride because he didn't have a mask. Hated it for him but rules are rules. Saw him again later in the day and he had one on so mom must have bought one. Not sure how he got in without in so I wonder if they wore one to get in and then tossed it after they got in. If they did that plan didn't work.

 

[KayMichigan]

The guests probably figured they wouldn't have the guts to enforce the mask rule, and if the CMs tried they'd just push back until the CM backed down. Glad to see they're enforcing it.

 

[jade1]

Gotcha. Sorry! Looks like I didn't follow the quote-thread back far enough. So I responded to....



Which was a response to.....



Which was a response to....




LOL! SO!

@Jiminy76, here is the availability calendar that lets you select which type of guest you are. It is a different calendar than the reservation calendar which does NOT let you select which type of guest you are. That is what you were describing in your response quoted above. The reservation calendar does currently require a reserving-guest to have an existing hotel reservation with valid park tickets.

Right now, on the availability calendar, the "Disney Resort Guests" button is the only one that will show any availability.

https://disneyworld.disney.go.com/availability-calendar/?segments=tickets,resort,passholder

View attachment 503492

I wonder if they will keep any slots for "day of" guests, or if those slots will only open up from reserved guests "cancelling by midnight" which sounds like a requirement or penalty.

Then there's always the chance some parks/days will not be reserved full even at "day of", so I would assume those would show available on the app that day.

 

[Spridell]

if anyone interested I am at Animal kingdom villas now at Sanaa for lunch.

In the DVC forums answering any questions.

 

[CastAStone]

"If you have a room-only reservation at a Disney Resort or other select hotel for a stay in 2021, please call the Disney Reservation Center or call your travel professional beginning on June 24 to upgrade to a vacation package with tickets—and then make your theme park reservations."

The official Disney verbiage only mentions converting 2021 room-only reservations. But who knows?

However, I thought I'd read that modifications to 2020 packages were allowed starting yesterday, but maybe that was only for resort moves or park hoppers. Although with the DPPS issues, people were having trouble actually getting through to someone to help.

It's clear as mud for people in my exact situation. I am assuming I have to wait until the 28th but I'm going to call tomorrow and let you all know how it goes.

 

[Princess Merida]

The guests probably figured they wouldn't have the guts to enforce the mask rule, and if the CMs tried they'd just push back until the CM backed down. Glad to see they're enforcing it.

Yes and with limited guests at the moment there are more than enough CMs to help enforce. There were 3 CMs speaking to them about it and 3 others nearby.

 

[Krandor]

The guests probably figured they wouldn't have the guts to enforce the mask rule, and if the CMs tried they'd just push back until the CM backed down. Glad to see they're enforcing it.

Yeah this is my guess too "don't worry about it honey.. there is no way disney is going to enforce masks. They just put that down because the lawyers told them to. We'll be fine"

 

[dancergirlsmom]

Does anyone have any idea on approximate number of tickets that used to be sold for EMM or DAH events? Just wondering how those numbers compare to opening numbers for the parks. I went to EMM for TSL and it was great. Hardly a wait for anything and only TSL was open. DAH at AK was the same and not all rides were open.

 

[CastAStone]

Does anyone have any idea on approximate number of tickets that used to be sold for EMM or DAH events? Just wondering how those numbers compare to opening numbers for the parks. I went to EMM for TSL and it was great. Hardly a wait for anything and only TSL was open. DAH at AK was the same and not all rides were open.

I don't know about DAH but when EMM started the number was in the hundreds. @GADisneyDad14 might have a sense of it.

 

[JacknSally]

Posted too soon! Ignore!

 

[ryanpatricksmom]

I thought so but it doesn’t say that on the Disney site at all. I’m wondering now if it’s best to wait instead of actively pursuing a change.

I can tell you that I never received a notification via e-mail that it had to be done. I'm wondering if they're trying to slow the panic. Maybe they are finally doing the smart thing and letting people know in groups based on dates.

 

[abja09]

I have BWV reservation for September with no park tickets. On my MDE app is always shows I have a one day ticket for both my son and I. It' s a ghost ticket and has been there since 2013 I think. I do not even believe it is a valid ticket. So today I log onto MDE on my laptop and see the notice about needing park reservations and there is a button to view availabilityy calendar. Sure enough I was able to book a park reservation for one day! As I said I'm not even sure that it's a valid ticket!! At least I can go to one park in September (possibly) if I can't buy tickets "later this summer" or get park reservations for my trip.

 

[Chris Ehlers]

https://twitter.com/x/status/1275206066121379841

Whoever started it doesn’t matter. The fact the CMs will be the ones to enforce this and people will be idiots is not cool. Disney needs to make examples out of people that do this kind of behavior. Even telling a CM to mind her business and scream back shouldn’t happen now. You know the rules going on.

Did the Cast member report it to the police?

Under Florida law, a person who spits in another's face could be prosecuted for committing battery. For spitting in another person's face, the battery is a misdemeanor and could result in probation or imprisonment up to one year. However, it is a separate crime to spit in the face of law enforcement personnel.

 

[Krandor]

Since things have calmed down a bit thought I'd go through my experience at six flags this weekend and what their operatons looked like.

I'll start with the dreaded M-word. It was hot here this weekend in georgia in the 90s. Wearing the mask in that weather was tough. I found myself doing a few rides then getting my refillable bottle filled (they were not refilling the bottles but giving you the drink you want in a paper cup for you to pour in) and sitting down to drink for a bit. I tried not to walk around while drinking so I'd find a bench away from people and sit there and drink then put mask back on and head to next ride. Most people were complying with the masks though you did see some walking around without them on or not on properly but I'd say 90-95% compliance. On the rides they would not start a ride unless everybody had the mask on and on properly. I started with a neck gaiter mask which I like since it looks like darth vader's mask and it feels secure but being cloth once I started to sweat whole thing got wet quickly so switched to surgical style mask quickly for the most part. On the first roller coaster I could feel the wind through the mask but it didn't come off but I was worried it would so I wound up using the neck gaiter mask on the rides and surgical one wandering around but honestly didn't see any masks come off even on the roller coasters.

Entrace was easier then it has ever been. They had the walk through temp scans. Can't even tell your getting your temp taken if you are not paying attention. Then the evolv scanners in place of bag check were simple and easy. Loved not having to take my keys, phone, headphones, battery packs, etc out and put them in the bin for the metal detectors. Massive improvement.

Hand sanitizer and portable sinks everywhere and social distancing markers all over the places. Rides were every other row and no more then one party on a row. So as a solo person I had a full row of 4 seats to myself on Goliath. On monster mansion (dark boat ride) I got a whole boat to myself. Lots more cleaning then normal.

One of the rides where you shoot things with a gun (Justice League) is closed and looks to be closed due to covid so looks like they decided sanitizing the guns between use was going to be a problem so have it shut down for now.

They were definitely doing a good job overall. Masks were the biggest issue. Just not fun to have to wear but is the only way theme parks can open up right now so I agree with the polcy.

Oh yeah one final story. On the way out there was a lady with some kids in between the evolve scanners and the entance gate and there was a security guard yelling at her to come back (and she already had he mask below her chin before even entering in) and she was going "if I have covid all these kids have covid and they can't do anything in the park without me" and still tried to head to entrace and the guard kept yelling at her. Finally she went back. My guess is she falied temp check. Regardless of what she failed (temp or security) it was really good to see them enforcing the entrance requirements to get into the park.

 

[Sunnywho]

So does anyone care to guess when tickets will be released for this year, if at all? I know there are two sets of people remaining to book tickets by the end of the week. Availability still looks good so far though.

Undercover Tourist told me today it would be end of June or beginning of July for when tickets would be available. Could be true.

 

[JacknSally]

"If you have a room-only reservation at a Disney Resort or other select hotel for a stay in 2021, please call the Disney Reservation Center or call your travel professional beginning on June 24 to upgrade to a vacation package with tickets—and then make your theme park reservations."

It's clear as mud for people in my exact situation. I am assuming I have to wait until the 28th but I'm going to call tomorrow and let you all know how it goes.

@CastAStone, if you don't mind me asking, what's your situation? Sorry if you've already explained and I missed it/forgot!

I've gotten myself confused I think. Forgive me!

Do we know if they aren't allowing any room-only stays at all until further notice, in which case everything has to either be made into a package or cancelled? Or is the situation just that if you currently have a room-only reservation for 2021 but were planning to get tickets eventually, you now just have to convert that to a package? All of the info and changes are blending together for me at this point lol. It doesn't make a lot of sense to me that they wouldn't allow any room-only stays at all.... but I absolutely put nothing past Disney right now.

For our December 2020 trip, we've rented a night at Copper Creek for our first night. No tickets for that day, and we hadn't intended to get any because of when our flight gets in. We're just doing an evening at Disney Springs. Day 2, we move over to POFQ (lol maybe) and have tickets as a package for the rest of our dates. I'm really hoping I've misunderstood and we won't have to get tickets we don't want/need for that Copper Creek night LOL.