Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

Looks like Pete has checked into BLT.

 

[Spaceguy55]

Looks like Hollywood Studios is unavailable on 7/15. First park I've seen booked

Wait till Wed when AP's have a chance to book...
It will interesting to see if spots open up if people cancel..kinda like FP does ...

 

[Hummingbird]

https://twitter.com/x/status/1275124136780521473

I'm really hoping they do have spots reserved for AP & ticket holders.

 

[twinmom13]

The one big suggestion I would have would be to make it more obvious that the pink castle is actually a queue. It says not to refresh but they could have done a better job so people weren’t as likely to abandon it.

They changed the language at some point today to make it a little clearer. It now says,
"Thank you for your continued patience. Hang in there as you are making progress.
We have a lot of Guests accessing the system so you are now in a waiting room.
Please wait while we complete your request. Don't refresh the page or select back button. "

 

[Chris Ehlers]

Probably yes. Just tried to log in to MDE again and see it still has the castle waiting room so either fixes being applied or still a lot of activity.

I just tried as well and get the MF hold trying to see my plans

 

[Eric Smith]

Could a DVC expert shed some light on renting points at this time when there is no guarantee tickets will be available to purchase? I looked at one of the rental places and it appears there is availability even in July. Is this inadvisable given the situation with the possibility of not being able to get tickets? I would be the type to take the risk knowing I may not be able to go to parks if Disney doesn’t open reservations for this year.

I would not recommend it. There definitely is availability right now in the DVC resorts, but I'm not confident that Disney will start selling tickets for 2020 before July. I would only look at renting once you are able to secure tickets. The downside is that DVC is pretty solidly booked up in the fall (starting in September) as of the last time I looked. Keep in mind that renting is a final transaction and you'll probably be out money if you decide not to go.

A lot of renters lost out when the parks closed as well and there is a chance that the parks will be forced to close again with what is going on in Florida with the virus.

 

[Wubeachbum]

Does anyone have any information about park reservation access for good neighbor hotels (Disney springs area)?

 

[hertamaniac]

https://twitter.com/x/status/1275124136780521473

Is there anyone/anywhere that is projecting what RotR queue will be on a "full" day? Assuming "normal" uptime, are we looking at 1 hour waits or more like 5? Maybe on July 15th, we'll get that number.

 

[hereforthechurros]

The resort you booked is closed. You were moved to a similar resort for mo extra charge. JMO but that's fair.

Four hours on hold is certainly no fine.

Disney is wrong. They should have said guests with reservations at closed resorts will he automatically moved. Wait for an email or check MDE.

Maybe Disney is trying to book paid upgrades or hope for cancellations.

Love when the Disney peanut gallery chimes in saying its not a big deal because it's not happening to them

I'm NOT looking for anything free. But it's not cool to make people jump through hoops because they, luck of the draw, booked a resort that wouldn't be open. Also not cool to offer free dining, take that away, offer a lesser discount, and basically force us to use that on a resort we don't want without giving us the option to modify those dates.

And for those saying just cancel, if we can figure out airfare refund/credit that's definitely the plan!

 

[IceSkatingPrincess]

I'm really hoping they do have spots reserved for AP & ticket holders.

Since they didn't bother to do a controlled roll out and just opened the flood gates I am doubting that they held back in any other areas.

 

[Jiminy76]

I do have to say - for as much grief as I mentally gave Disney IT over this process, the actuality was much smoother Thani expected. The one big suggestion I would have would be to make it more obvious that the pink castle is actually a queue. It says not to refresh but they could have done a better job so people weren’t as likely to abandon it.

I noticed later in the morning they did add more verbiage to the bottom of the castle page stating it was a queue. Earlier in the morning it just stated not to refresh or go back to the last page. Eventually they caught on that everybody was confused and refreshing as it was not evident it was a queue at first.

 

[hereforthechurros]

Crazy to see MDE still struggling hours lately, wow!

 

[Spaceguy55]

I think "Buckle Up" has come to fruition today....

 

[rteetz]

Love when the Disney peanut gallery chimes in saying its not a big deal because it's not happening to them

I'm NOT looking for anything free. But it's not cool to make people jump through hoops because they, luck of the draw, booked a resort that wouldn't be open. Also not cool to offer free dining, take that away, offer a lesser discount, and basically force us to use that on a resort we don't want without giving us the option to modify those dates.

And for those saying just cancel, if we can figure out airfare refund/credit that's definitely the plan!

Have you stayed there since the renovations and Skyliner? I now love CBR with all the changes.

That said I do somewhat understand not allowing the expansion of discounts because that only complicates their systems further with everyone on different offers.

 

[SaintsManiac]

Crazy to see MDE still struggling hours lately, wow!

I can't even log in. Haven't been able to at all.

 

[hertamaniac]

Looks like Pete has checked into BLT.

I think he said he's going to do some live streams today from BLT. But on what platform?

 

[AmberMV]

Over 7 hours now since the system was supposed to have opened this morning and I've been trying since 11pm ET last night...so currently 13 hours I've been checking the site and 6 hours since the system actually finally opened...still only 1 out of 6 park days able to book...this nightmare saga continues

 

[Farro]

So passholders can't start until 6/26?

But those of us with room only for 2021 can call and switch to 2021 packages on 6/24 if we want?

 

[Helvetica]

Well... On the plus side, only one park on one day has reached max capacity so far, DHS on opening day, so maybe it will all work out eventually?

I'm trying to log in to see if I can get my September / May parks yet. I already have July passes.

 

[rpb718]

I'm really hoping they do have spots reserved for AP & ticket holders.

I'd be very surprised if they held any spots back.