Cruise and Theme Park Operational Updates due to Coronavirus

[SaintsManiac]

that's what I'm thinking, they wouldn't be doing flyover for stock footage if the castle wasn't done

I want to see it so badly. I do not think the pink is ugly. I love it!

 

[Msobo]

My resort stay is in less than 3 weeks, and I'm a little annoyed but at least I now know my resort will be open and I know what dining will be available. I feel for the people arriving in 1 week who still don't know if they will be able to visit other open resorts for dining, how they will get dining reservations within their resort, if they will be able to use the pool freely or have to schedule a time. 1 week out they still don't have this information, and that is very disappointing and I'm frustrated for them.

My family and I have our vacation planned for the 22nd. Our goal is to have fun and go with the flow of whatever happens. it’s kind of refreshing to not have everything planned out. We do know we will eat and the pool will be open. How it will look, who knows?

I think the only frustrating thing, and it’s minor, is trying to figure out if we can go to other resorts to for meals. chatting with member services the other day they have told me that I will need reservations to access another resort. I specifically asked if we could walk over from VGF to Poly to eat at Captain Cooks, and the response was they did not know how that was going to work.

We are looking forward to the experience.

 

[karen4546]

This. I'm 33 days out, and have been very patient and understanding. I'm under no illusion about how this Disney trip will be, and I'm fine with it. But, at the same time, as we get closer and closer to my check in, I don't think it's unreasonable to be annoyed that Disney can't even tell me if I have a room, let alone where it will be.

What do you mean? How do you not know if you have a room or where it would be? When you call they can't give you any information?

 

[AmberMV]

I really think they should have just stayed closed until these restrictions were not necessary, but I know they have to stop the bleeding.

The next outrage will be when the holiday parties are affected.

Probably what they could have done is:
1. stay closed
2. keep limited maintenance staff
3. renovate/finish building current projects
4. reopen Jan 1 to a completely upgraded experience and increase prices then

Rather than:
1. scramble to open
2. struggle with a last minute thrown-together reservation system
3. halt all current projects meant to enhance park experience
4. reopen with very limited offerings and reduced experience

 

[yulilin3]

I want to see it so badly. I do not think the pink is ugly. I love it!

I need to see the whole thing, I saw the beginning when it was just the side by liberty square and it was definitely different, and not pink, same color as the walls on the gift shop behind it, so the whole thing will be quite a stark change, I do love the blue

 

[Mit88]

I don’t have a trip it already has been cancelled but I am effected with the lack of information about pass extensions allowing me to make an informed decision before it’s too late. I have lots of money tied up that isn’t as easy to get back as a resort stay or even regular tickets.

I don’t know that I feel the communication is great, rather I’m less a Disney apologist and more a pandemic realist. Our Disney trip was cancelled and we did not attempt to reschedule or salvage the trip elsewhere, because I believed that there was going to be major impacts from this for a long time. So not really thinking it’s all acceptable from Disney but I think a lot of this was expected trying to take a trip during a pandemic (primarily all the unknown regarding things like the quarantines from certain places, operations of places you’re trying to visit, or just the virus itself) and is neither great nor terrible from companies Disney and otherwise. It just is.

I have said it before, but I think the best thing these places can do right now is allow people to pull out without major consequence, and in a world of vouchers and credits with strings attached, with some exception (DVC mainly, some AP holders are also in a pickle) Disney has not made this a financial decision for most of their guests. If there is money tied up in these trips forcing peoples hands it’s generally third parties causing this, like airlines or rental companies.

Scheduling a Disney trip for the remainder of 2020 takes guts, and also patience, lots of it. Things can, and have turned for better or worse over a 24 hour span and went a complete 180 in the following 24 hours.

Disney isnt forcing people to come down on vacation, as you said, DVC and AP tie ups are another case, but Disney is being very accepting of cancellations, even up to the last minute. They’re even subtly enticing people NOT to come down just yet. I dont think its that they dont want guests, I think its that they run a standard business and in the situation we’re in, its almost impossible to satisfy guests fully with the price of the vacation and what they can offer.

I think the communication will come “soon“. We should find out “soon” about the reservation system. Its more complicated than SDL, so it couldn’t be figured out over night. But I also dont think they’ll unveil it within a week of parks opening. I’m sure its frustrating, especially for those that are going down for the re-opening. But I’m sure this isnt fun for Disney as a company either

 

[TakesFaithTrust&PixieDust]

I really think they should have just stayed closed until these restrictions were not necessary, but I know they have to stop the bleeding.

The next outrage will be when the holiday parties are affected.

I’m glad they’re opening so cast members can go back to work. Each person has to decide if it’s worth going to Disney parks right now. Some on here are very positive and plan on making the best of their changed vacation. Others aren’t so happy. We live in strange times and we can’t keep everything closed for years yet We don’t know if and when the virus will be controlled or eradicated. I applaud those who are still coming to have some fun. And I understand those that don’t. Hope you all get your hotels and tickets straightened out soon.

 

[Eric Smith]

My family and I have our vacation planned for the 22nd. Our goal is to have fun and go with the flow of whatever happens. it’s kind of refreshing to not have everything planned out. We do know we will eat and the pool will be open. How it will look, who knows?

I think the only frustrating thing, and it’s minor, is trying to figure out if we can go to other resorts to for meals. chatting with member services the other day they have told me that I will need reservations to access another resort. I specifically asked if we could walk over from VGF to Poly to eat at Captain Cooks, and the response was they did not know how that was going to work.

We are looking forward to the experience.

I don't see a way that they're going to be able to stop people from walking to other resorts.

 

[TheMaxRebo]

I want to see it so badly. I do not think the pink is ugly. I love it!

I need to see the whole thing, I saw the beginning when it was just the side by liberty square and it was definitely different, and not pink, same color as the walls on the gift shop behind it, so the whole thing will be quite a stark change, I do love the blue

#SalmonIsTheNewPink

 

[AmberMV]

That would be a much worse solution. You're saying that they should delay reopening by about 6 months because they're not publicizing their plan a month before the parks open. There would be a ton of people with trips booked in the summer and fall who would be furious with that outcome.

There were tons of people with trips booked all Spring who didn't get their trips either. It's clear Disney is struggling to get things working the way they want, and it's 1 week before their resorts open with STILL many unknowns.

 

[TheMaxRebo]

that's what I'm thinking, they wouldn't be doing flyover for stock footage if the castle wasn't done
This flyover will take place over the next 4 days and cover the entire property

definitely feels like they will be capturing footage for a "the magic is ready for you to return" campaign (or whatever they are going to call it)

 

[SaintsManiac]

#SalmonIsTheNewPink

I used to work with a guy who wore pink pants and claimed they were salmon...

 

[Mit88]

I want to see it so badly. I do not think the pink is ugly. I love it!

I think it looks fine. Idk why people get so caught up in the color of the castle. Its not permanent. Not to mention, the picture’s we’ve seen are of an unfinished paint job, and from angles we’re only going to see from aerial pictures.

 

[RivShore]

Ok Disney only cares about health & safety BECAUSE of the PR & $$$.

If there was no profit incentive, the company would not exist and we all would have nothing to complain about.

 

[karen4546]

It really does seem like Disney is struggling big time with the logistics of opening. At this point it would probably be better that they don't open until next year, and give all APs an option to extend their AP to 12/31/21 or receive a refund. I would be happy with that outcome, rather than what I can only assume is Disney scrambling to reopen now with so many logistical operations issues.

I guess if they didn't open then I would just stay at my DVC resort and visit Universal. I would be okay with that since I have never visited Universal. I have an AP that I renewed December 2019 that has not been used (well a "voucher").

 

[Eric Smith]

There were tons of people with trips booked all Spring who didn't get their trips either. It's clear Disney is struggling to get things working the way they want, and it's 1 week before their resorts open with STILL many unknowns.

Just because trips got cancelled during the Spring doesn't mean that they should cancel everyone's trips for the rest of the year. That's just adding punishment. I don't think it's clear that Disney is struggling that much to get their systems working. There hasn't been any news either way on that. The resorts that are opening are DVC resorts. It's known that the pools will be open, what restaurants will be open and that there will be transportation to Disney Springs. Anyone who travels during a pandemic will need to be ok with some amount of the unknown.

 

[AmberMV]

I guess if they didn't open then I would just stay at my DVC resort and visit Universal. I would be okay with that since I have never visited Universal. I have an AP that I renewed December 2019 that has not been used (well a "voucher").

DVC is another animal entirely that Disney is navigating. Disney should definitely offer to extend point use into next year and possibly 2022 for DVC owners affected by the closures.

 

[aweehughes]

What do you mean? How do you not know if you have a room or where it would be? When you call they can't give you any information?

Not the OP, but they aren’t dealing with reservations after July 11, yet. You can be within 30 days of going and have no idea if you’re going at this point.

 

[AmishGuy91]

definitely feels like they will be capturing footage for a "the magic is ready for you to return" campaign (or whatever they are going to call it)

Per Chapek, it will be "The magic is ready for you to return...if you are lucky enough to book it"

 

[Mzpalmtree]

Per Chapek, it will be "The magic is ready for you to return...if you are lucky enough to book it"

Or have the patience enough to stick it out