Be Our Guest Lunch FastPass Thread [PLEASE read the FAQs in the first post!]

Yes. It's just the BOG lunch site that's a problem. :mad: We do have a dinner ADR there but would prefer to do lunch.

I used the BOG FP last december and my trip started on 12/12. When I log into BOG now, it remembers me and gives me a 7 day window starting on 12/12...and only includes the 4 out of 6 in my party (all linked under my MDE) who were also present last year! Luckily, the 7 days out overlaps with the first day of our trip this year, so 4 out of 6 of us will be able to eat at BOG,. I feel bad that my 2 friends will not be able to join us, at least not with FP. :confused3
 
I can't find anywhere that I would note that. Maybe it's because I've already made all my selections :confused3

If you go in and modify the meal, you'll see on the bottom left of the meal selection page a button that says "Filters" next to the "Cancel" button. If you click on the "Filter" button and enter any of the items listed, it should then pull up the alternate selections.
 
I just made our BOG for Dec. 17th.
Odd, I just logged in using my Disney account and got our reservation listing and had all our days up to the 21st to choose from. So that is farther then 27 days out and I didn't need to type in our 12 digit code.

So I guess we are set to relax at 1:25 on the 17th.

The snow of West Michigan has us ready to hit The World!!
 
I am beyond frustrated with the BOG lunch site. I have tried every tip mentioned and have had no luck with getting the site to recognize my December trip dates. It remembered my November dates from last year's trip and now it just has me at a rolling 7 days out. As of today I can only book through next Thursday 11/27! I should be able to try this Saturday for 12/19 - but no such luck.
Does anyone have any other suggestions for me? :confused3
 


I just made our BOG for Dec. 17th.
Odd, I just logged in using my Disney account and got our reservation listing and had all our days up to the 21st to choose from. So that is farther then 27 days out and I didn't need to type in our 12 digit code.

So I guess we are set to relax at 1:25 on the 17th.

The snow of West Michigan has us ready to hit The World!!

Same for me. I logged in a little after 7 this morning using my Disney account. Didn't have to enter my confirmation number. It brought up our days and I had no problem getting the time that I wanted for 12/18.
 
I don't understand why Disney went through so much trouble with this lunch fastpass. They have a perfectly good reservation site already. All they had to do was add the lunch times and still keep it a QS meal. Why did they need to introduce something new that has brought guests so much stress and worry? I would guess that the help lines are busy with calls they can't help people with also.
 
I am beyond frustrated with the BOG lunch site. I have tried every tip mentioned and have had no luck with getting the site to recognize my December trip dates. It remembered my November dates from last year's trip and now it just has me at a rolling 7 days out. As of today I can only book through next Thursday 11/27! I should be able to try this Saturday for 12/19 - but no such luck.
Does anyone have any other suggestions for me?

When you use a login/username you used previously, this situation can happen. Did you try creating a new disney.com username so you can associate it with your upcoming reservation?
 


I am beyond frustrated with the BOG lunch site. I have tried every tip mentioned and have had no luck with getting the site to recognize my December trip dates. It remembered my November dates from last year's trip and now it just has me at a rolling 7 days out. As of today I can only book through next Thursday 11/27! I should be able to try this Saturday for 12/19 - but no such luck.
Does anyone have any other suggestions for me? :confused3

This happened to me, and thankfully my trip last year overlapped with my trip this year by 1 day so I was able to book today.....but this year we have 2 people coming with us who didn't last year, and it will not let me add them. We are going to have them walk up with us and see if they will seat them, if not they will eat elsewhere.
 
When you use a login/username you used previously, this situation can happen. Did you try creating a new disney.com username so you can associate it with your upcoming reservation?

I've tried several new log ins.... Same result every time! :headache:
Thanks for the suggestion though.
 
I don't understand why Disney went through so much trouble with this lunch fastpass. They have a perfectly good reservation site already. All they had to do was add the lunch times and still keep it a QS meal. Why did they need to introduce something new that has brought guests so much stress and worry? I would guess that the help lines are busy with calls they can't help people with also.

It would seem that at least for now Disney wants this to be a perk for on site guests only.
 
When you use a login/username you used previously, this situation can happen. Did you try creating a new disney.com username so you can associate it with your upcoming reservation?

I'm in the same situation for my Dec trip. I did create a new account and it worked. How do I "connect" it to my MDE?
 
I'm in the same situation for my Dec trip. I did create a new account and it worked. How do I "connect" it to my MDE?

You don't, they are completely separate systems. Please see the FAQ in the first post for more info - the question "Does this link with my other FastPass+ bookings, or my My Disney Experience account?" might be a good place to start. ;)

Andre
 
I'm in the same situation for my Dec trip. I did create a new account and it worked. How do I "connect" it to my MDE?

Does anyone have any insight as to why this works for some and not for others? I have tried 2 new emails and it still only pulls the next 7 days out. I decided to try again with my son's email and now when I enter my reservation number it says "Guest is already registered." It doesn't even let me get far enough to enter the new email address. :headache:

*** I've been checking every day and finally today the site adjusted from 7 days out (originally showing all November dates) to my December trip dates- and I was able to get a FP+ for our last full day- the day we wanted! Not sure what triggered it to switch over today.....but I'm just happy that it finally did! Good luck to all who are still trying to get the date they want!
 
Hello! I've read the first post, and several pages of responses (though I'd be crazy to try to read all 131 pages), and I haven't seen this listed, so sorry if I am repeating information, but hopefully this can help some people!

There are 2 more ways I was able to access my 12-digit confirmation number:

1) After your 60-day window has passed, on the MDE website, go to My Reservations. There should be a button that says "Online Check-In" or, if you have already checked in, then there will be a link that says "Modify Check-in." It has already been suggested to hover your mouse over the button/link to see the 12-digit number in the url (for me the url appears in the lower left corner of the screen). If that does not work for you, you can print the page. Then, in the place of the button/link, it shows the url, and the number is printed there. The other method that worked for me is to right-click the button/link, and select "copy link address." Then paste it anywhere- in the address bar, or into a Word document, etc. and the number should show up at the end of the url.

2) The other way I was able to access my confirmation number, before the 60-day mark, was by calling Disney. The short answer is, be direct and tell them that you just want the number. I know others have tried and been told they must be invited, but if that happens, try telling the CM that you understand but you would like to have the number anyway. Be sure to tell them it needs to be a 12-digit number without letters. You will probably need to verify your email address used for log-in, as well as your street address.

Specifically, what happened for me is that I called the Website Support number (407) 939-4357 for another reason, but the CM asked me "is there anything else I can help you with?" and I said that yes, actually, there was. I asked for the confirmation number and she gave the alpha-numerical one (aka the wrong one). I said I was looking for the 12-digit one with only numbers. She asked me why I wanted it (a little suspiciously). I told her the truth, that I wanted to use it to make a Be Our Guest FP+ reservation, and I knew I could get the number in other ways later (such as luggage tags) but that I just wanted to know it and could she please just tell me, if she was able? I had to confirm my street address (I had already given her my email address earlier in the conversation so she could log into my account), but then she did give it to me.

I also wanted to share some of my story, which may help others down the line, particularly people who have multiple resort reservations (that is, a large party in different hotel rooms):
I am a single woman traveling with a family of 4. In order to explain this, let's pretend my name is Elizabeth Smith, and the family I am traveling with is Mark Jones, Kayla Jones, and their children Samantha Jones and Charles Jones. We have two separate hotel room reservations at Pop Century- one reservation for just me, and the other reservation for the family. We are all linked as Family & Friends on the MDE site. We have one Memory Maker purchased. We are going to Disney in less than 60 days but more than 30 (so, I haven't actually made the Be Our Guest reservations yet).
Before the 60-day mark, I went to the Be Our Guest FP+ reservation site, just to check it out. I entered my email and password for the MDE site, then I entered the 12-digit Memory Maker number. Let's pretend that number is 442411111111. My name, Elizabeth Smith, showed up, and I logged in. I got to the page with the option to "Select or Replace" and I chose that option. I chose the day we wanted, and got to the page for "Select Party Members" I was confused to find that my name, Elizabeth Smith, was listed along with Kayla Jones, Samantha Jones and Charles Jones, but there was no Mark Jones. I figured that Mark Jones must be under a separate reservation number. I knew I had plenty of time, so I just waited until after the 60-day mark, then I checked in online, and got the 12-digit number from that (by printing the My Reservations page and seeing the number in the url). Let's say that number is 442422222222. This is where it gets confusing. On the MDE website, I was only able to do online check-in for myself, not for the Jones family. However, once they had checked in online, I was able to see both of our 12-digit numbers. The Memory Maker number was the same as the 12-digit number that is linked to their resort reservation (442411111111), but my resort reservation has a different 12-digit number (442422222222). Once I had both numbers, I returned to the Be Our Guest website. I entered Mark Jones' email and his password that he uses for the MDE site. I then entered 44242222222, the number which is connected to my resort reservation, and which I had not already used. Once I entered the number, the name Mark Jones appeared in the boxes below (one box for first name, another box for last name). I tried to continue, but the page said the guest was already registered. I had to erase his name, and enter my name, Elizabeth Smith. Then I was able to get into the site. However, when I go to "Select or Replace," then Mark Jones is the only person who shows up under "Select Party Members." When I use my own login information (email and MDE password), it still shows me, Kayla, Samantha and Charles. The key bit of information here is that you have to try all sorts of weird things and it doesn't always work the way you think it will. I saw a post on this thread where someone said you should try the name of every person in your party, and I agree. In the end, what worked is that I used my name, my login information and the Jones' family confirmation number to get to the reservation page for me and 3 members of the family, then I used my name, the Jones' family login information and my confirmation number to get to the reservation page for 1 member of the Jones family. There doesn't seem to be any pattern to it! The only thing I can think of is that it has something to do with Memory Maker. Maybe I am linked with 3 members of the Jones family? I don't know how Memory Maker works, so I can't speculate too much in that area. Hopefully, after I get my FP+ reservations I will remember to come back and tell you all how it went.

I don't know how this works, but for what it's worth, anyone has my permission to copy, quote, and/or paraphrase this in order to help others figure out the system. Especially paraphrase, because I know I'm really wordy and someone else can probably say the same thing much more succinctly.

TL&DR: If you have a group with separate resort reservations and you are having difficulties logging in to the Be Our Guest site, try different combinations of names of everyone in your party, confirmation numbers, and MDE login information (email and password).
 
My window for BOG is coming up very quickly and I'd like to make sure I've got everything in order.

We are a family of 9 staying in 3 rooms. I understand I need 3 separate Disney.com accounts to register for the BOG FP. Once I have registered the additional 2 (I've only been using 1 main account with all the FP and ADR information), do I need to do anything more? Do I need to transfer room information onto that account, too, or just use the number for the reservation on the BOG FP site? (and if I do, does that affect the other account at all; I don't want to lose FP reservations, for example)

Will I need to make overlapping reservations, or is there a chance that spots will be available for 9?

Is there a fee if we don't cancel as there is for TS meals? I would like to have the reservation in place, but we are only just telling our kids on Thursday, and we'll then involve them a bit on planning, so they may not want to go to this particular QS restaurant.

Thanks for your help!!
 
Is the "Sign In" button not working for anyone else at https://beourguestlunch.disney.go.com/ ?

Working fine for me too. You do need to type in your email address and your password before the Sign In button will illuminate though.

Incidentally, while testing it I was gobsmacked to see that it had correctly picked up my new August 2015 reservation dates, rather than still basing the window on the old one from last August.

Andre
 

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