Cafeen
DIS Veteran
- Joined
- Jul 24, 2009
The thing is, you don't know it's all no shows either. You only know that no shows exist and you use that to attribute every empty table.If a 2 or 3 WDW, restaurant managers or the Food & Beverage manager came on here & told us the empty tables are due to staff scheduling, I might believe it. Otherwise, I'm not buying it. We eat 2 TS meals a day. Breakfast or lunch usually runs us $100.00+. Dinner is usually $250+ (all Signatures). It would make no sense at all to leave those tables empty, to cut back on a few employees. We're talking restaurant employees. These aren't high paying jobs. If they're having a problem getting enough employees to show up for work, they'll be looking for new employees. No company is going to allow their employees to miss an excessive amount of work. I have a very hard time believing staffing is the reason the tables are empty.
This is part of what I am challenging with this line of thinking. Especially since no shows would increase walk ups and decrease post check-in wait times. Neither of which is happening. Those lead me to believe that the scheduling does come into play.
While I doubt they have Mary scheduled from 5-10 on Tuesday 6 months from now, the managers are certainly thinking about budgets 6 months from now. As such, just like room inventory goes up and down over the year, staffing at the restaurants may very well do so. Just because the system says there's no ADRs left, does not mean that every seat in the restaurant is full.
For a family vacation destination, those are all valid excuses. I guess the alternative is to sit there and order nothing now, just take up the table for an hour right? They'll make so much more than my $10pp like that .You've just helped to make the argument of why this policy change occurred. People would skip an ADR, just because they thought it was too cold to bother showing up. This is just one of the many reasons people would find for missing ADRs. I don't blame them for getting tired of the no-shows, with their many excuses.
They'd be sacrificing potential gain for ensured savings. It's a risk vs reward game. If they keep the schedule open, they may make more, it's true. However, there's also the potential that they don't make more and thus lose money. We also don't know the turnover or training rate they have (which I'd bet is much higher than outside companies) and how that affects future tables.I agree. That argument makes no sense at all. They would be sacrificing thousands to save hundreds.
The current policy does not allow for it. Sometimes it's waived and others it's not. I don't see this changing, and in fact, only getting worse. It used to be a chance of CM roulette maybe once or twice a trip, now it's potentially at least once a day. Until they fix CM roulette, this policy will be abused as well as put the charges on the innocent. I do have a problem with that. Maybe you're ok throwing them under the bus to fight the mysterious monster of "ADR Hoaders" and those massive amounts of No Shows. Me, not so much. Especially when the "target" will not be widely affected by the change.They very well may have allowances for those who are sick. Let's hope those who want to skip an ADR for other reasons don't use it as a loophole. If that happens, they'll be forced to take a tougher stance & charge everyone regardless of the reason. Unfortunately, there always seems to be people who abuse policies ruining a good thing for everyone.